Dmatel Hotel and Resort0
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Rated
7.5/10
by 13 Guests
Ideally located in the "HEART"of the "Coal City",DMATEL HOTELS and RESORT is only 10 minutes drive from the airport, 2 minutes from EBEANO ESTATE and 3 minutes from the GOVERNMENT HOUSE, the nerve centre of Enugu. The hotel offers relaxation and leisure at the outdoor swimming pool surrounded by our beautiful landscape and garden.
Dmatel Hotel and Resort is a budget hotel in Independence Layout, Enugu.

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Bar/Lounge
Air Conditioning
DSTV
24 Electricity
Adequate Parking
Luggage Storage
Room Service
Flatscreen TV
King sized bed
Shower
Safe
Swimming Pool

7.5 out of 10

overall guest score

Cleanliness

80% Complete
8/10

Comfort

80% Complete
8/10

Service Quality

70% Complete
7/10

Security

90% Complete
9/10

Location

80% Complete
8/10
13 customer reviews about Dmatel Hotel and Resort

8.4 out of 10

by Miss. Obianuju

"Fair"

My experience at the hotel was decent, the toilet and room were big enough to my taste and the hotel was easy to locate. I just had one turn off that made me leave the hotel, they fumigated the rooms and all the guest in my wing were asked to stay outside.

Posted 2017-01-30 16:06:58

4.4 out of 10

by Miss. Joy

"Awful stay"

Your services were quite poor, to the point that I had to cut short my stay abruptly. I only stayed 5 nights out of 11. Not even your presidential suite suffices. The cleaners for reasons best known to them refused to clean my room when they cleaned the rooms of others. They come when it is not convenient for me and my room doesn't get cleaned. I have used Dmatel hotel, the Port-Harcourt branch and my experience was far better. I didn't know I would experience such disparity while using different branches of the same hotel. My stay was just awful. I don't see how I am coming back to your hotel.

Posted 2016-12-31 14:24:27

6.8 out of 10

by Miss. Joy

"Good stay"

My guest enjoyed their stay. They liked your hotel very much but I learnt they did not get a complimentary break fast even though they were expecting one. My brother and sister in-law were newly weds, so you marred their stay a little by not serving breakfast. Besides this however, their stay was very good.

Posted 2016-12-31 14:17:02

8 out of 10

by Mr. Ekene

"Awesome"

Dmatel Hotel is one of the best hotels in Enugu. I had a pleasant stay at the hotel. The hotel environment was very conducive for relaxation with a very good atmosphere. The room service was amazing, my order was delivered without any form of delay. The meals were delicious and affordable. There was also constant power supply. I enjoyed my stay.

Posted 2016-12-05 14:34:03

8 out of 10

by Mr. Olayinka

"Good"

My stay was good and comfortable, the room was clean and beautiful, Water and Power Supply was constant, the staff was efficient and nice, I enjoyed the meals and it was delicious and I was impressed with the security service. I enjoyed my stay and will visit again.

Posted 2016-12-05 14:33:42

7.6 out of 10

by Donald

"Very Good"

My stay at the hotel was very good. Water and power supply was available, every where was clean. I hope they keep up the good works there.Their staff were so accommodating. I really enjoyed my stay.

Posted 2016-12-05 14:32:23

9.6 out of 10

by Mr Oseloka

"Awesome Stay"

My stay was a great one. Dmatel is a good hotel in Enugu. You made my stay at Enugu a very good one. Keep the good job going and you have a great management. I look forward to staying here the next time I'm in the city.

Posted 2016-05-19 16:34:58

7.2 out of 10

by Tony

"okay"

My stay was just okay at the hotel. It is a beautiful and quiet place.

Posted 2016-04-22 15:22:34

6.4 out of 10

by Mr Nonso

"Very Good"

I enjoyed my stay at your hotel. I love your service and I have no complaints at all.

Posted 2016-04-20 13:13:51

8 out of 10

by Uzoma

"Wonderful Place"

I like the hotel and had a good time there. It was a wonderful experience, I got what I paid for.

Posted 2016-04-20 13:13:42

8 out of 10

by Anonymous

"Just ok!"

The hotel has always been my first choice in Enugu but this time I didn't have quite a good stay, I had no towels and it took them a while to bring it up to my room, The receptionist was quite in a bad mood and she made it affect her job by being rude and not caring. I still had a nice stay because the hotel is very good, I just had issues with the staff attitude.

Posted 2016-02-15 07:44:40

8 out of 10

by Mr. Ijama Benjamin

"Excellent"

I enjoyed their services and i had no problem with them, their customer services and staffs generally was great....lovely hotel

Posted 2014-10-13 10:15:46

7.2 out of 10

by Anonymous

"Okay"

I love the quietness of the environment. I had no problem with the staff but they should try to increase the speed at which they respond to client. The food tasted nice and affordable. I enjoyed my stay. I will be back soon

Posted 2014-01-16 05:19:45