Hotel Serena Hotels and Suites is a top-class hotel in Surulere, Lagos .
3,117 People liked this hotel
Information about Serena Hotels and Suites
24 Electricity
Adequate Parking
Air Conditioning
Airport Transportation
Bar/lounge
Conference Facility
Dry Cleaning/laundry Service
Meeting Rooms
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Terms and Conditions about Hotel Serena Hotels and Suites
1. Two persons in a room
2. No pet allowed in the room
3. Room are non smoking (smoking of weed is forbidden)
4. 24 Hours before check in
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View similar propertiesBook rooms in Serena Hotels and Suites
CLASSIC ROOM
Free cancellation₦15,000.00 avg/night
DELUXE ROOM
Free cancellation₦16,000.00 avg/night
LUXURY SUITE
Free cancellation₦50,000.00 avg/night
0 Rooms, 1 Night
Total Price: ₦ 0
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Reviews of Serena Hotels and Suites
Write a guest reviewBased on 8 Guest Reviews
Cleanliness
Comfort
Service Quality
Security
Location
Comfortable and homely.
by Ayorinde on January 25, 2021
Excellent customer service.I enjoyed my stay everything was nice and splendid.
Excellent Customer Service
by Mrs E on January 19, 2021
We stayed here in 2019, it was a fantastic stay. Very lovely manager and assistant. However, the hotel was not 100% ok, they had a problem with the lock of one of the rooms, and the tap was not flowing, the staff were 100% on point in their reaction to each of the issues. they even upgraded us at a point. I would definitely stay there again. The customer service from the security to receptionists was excellent.
Disappointed
by Moses on September 20, 2021
The hotel location, building, environment, and cleanliness are fantastic but the staff/portals can steal you if you're not careful and the manager Okeychukwu is always to defend his staff. I stayed in the hotel for 2days and lost a valued belt worth €75.00 within few hours of my check out. I will advise intending customers to mindful of their valuable properties.
Exceptional
by Uchenna on March 2, 2020
My stay was splendid. I had a seamless check in and I enjoyed all their services.
Not Pleased
by Princewill on May 16, 2022
My stay was normal because nothing was exciting at the hotel.....
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