HOW TO RUN A HOTEL BUSINESS IN NIGERIA
Every other month or year, new hotels are springing up because as food, accommodation is a necessity for both business and leisure travelers. Check in and check out tens to hundreds of guests everyday, cater to their needs whether house keeping or room services running a hotel business especially in Nigeria can be a challenge.
- LOCATION
You’ve got make sure you’re in the right location to get guests, you can get a location close to an airport or a hot spot In the state such as a club. Your hotel location will attract both business and leisure travelers. You’ll need to evaluate where travelers to your region want to stay, as well as what areas are lacking in lodging options. Focus your research on tourist attractions and downtown business districts.
- CUSTOMER SERVICE
From your receptionist to the house keeper, they are the face of the hotel. How they treat guests affect your hotel image either positively or negatively. As a hotel owner be sure to evaluate your staff’s engagement skills so as to minimize whatever damage that can be done when guests give reviews.
- AMENITIES
Obviously you can’t have a hotel without a bed but there are other amenities guests look for when they are about to book, internet access, laundry and room service. Having these amenities allows guests enjoy their stay.
- MARKETING
There are over a thousand hotels in Lagos excluding other 35 states, to get your hotel known to travelers, advertise your hotel to travel agencies and online hotel booking agency such as hotels.ng. Invite travel experts to stay at your hotel so they are acquitted with other services which is good for recommendations and good reviews, quality photos of the hotel on the website also attracts guests who haven’t being to you hotel and are willing to give it a try’.
- MONEY, MONEY, MONEY
According to forbes, starting and also managing a successful hotel in any part of the country you need money to keep your hotel up to the standard you are looking. If you have assured your guests an uninterrupted supply of power for the during of their stay, and considering the power situation in Nigeria, you will definitely have to have an unlimited budget for fuel to keep your business running and your guests happy.
