Avianca Airlines

Avianca Airlines S.A is?the national flag carrier of Columbia, it was founded in December 1919 as SCATDA?and is wholly owned by Synergy Group S.A, a South American holding company established by Germ?n Efromovich, the airline is headquartered in Bogot? Colombia.?Avianca also comprises a group of seven Latin American airlines, whose operations are combined to function as one airline using a code sharing system. Avianca is the largest airline in Colombia and second largest in Latin America. Avianca together with its subsidiaries has the most extensive network of destinations in Latin America. Avianca is also the world's oldest airline after KLM and the oldest airline in the Western Hemisphere, it is a member of Star Alliance. Avianca Airlines operates scheduled international and domestic flights to?114 destinations in 27 countries. ROUTES AVIANCA AIRLINES OPERATES FLIGHTS ON Routes ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Average Fare($) Round Trip ? ? ? ? ?Flight Time Bogota to Boston ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 1871.28 ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 9hours 26minutes Aruba to San Jose ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?1,513.64 ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?12hours 3minutes Cali to London ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 2,567.54 ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 12hours 46minutes Bogota to Cancun ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 765.77 ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 18hours AVIANCA AIRLINES FLEET A318-100, with a capacity of 100 passengers A319-100, with a capacity of 120 passengers A320-200, with a capacity of 150 passengers A321-200, with a capacity of 194 passengers A330-200, with a capacity of 252 passengers ATR 42-500, with a capacity of 48 passengers ATR 72-600, with a capacity of 68 passengers Boeing 787-8, with a capacity of 250 passengers Cessna 208, with a capacity of 12 passengers Embraer 190, with a capacity of 96 passengers. TRAVEL PACKAGES OFFERED BY AVIANCA AIRLINES LifeMiles is the frequent flyer/loyalty program offered by Avianca Airlines, the?program is to reward customer loyalty. The membership is free and you can register online. LifeMiles members earn miles every time they fly with Star Alliance members, Avianca subsidiaries or use service in some hotels, retails, car rental and credit card partners. LifeMiles has three Elite Tiers:

• Silver (Star Alliance Silver)
• Gold (Star Alliance Gold)
• Diamond (Star Alliance Gold)

SPECIAL SERVICES OFFERED BY AVIANCA AIRLINES Avianca Airlines offers the Avianca VIP Lounges. To access the lounges, passengers are required to show their?LifeMiles Diamond, Gold and Silver frequent traveler card. For passengers traveling on Avianca Business Class, show your boarding pass at the entrance. The VIP Lounges offers priority check-in, alcoholic beverages, fruits, TV area, magazines and books, Tablets/laptops, bathrooms, WiFi, showers, and snacks. WHERE TO BOOK AVIANCA AIRLINES TICKET Avianca Airlines flight ticket can be booked online, at the airport or via authorized travel agents. ONLINE BOOKING AND CHECK-IN Avianca Airlines offers online services that enable customers to book and manage their bookings online. They also allow travelers to check-in online. The online check-in saves times for the traveler at the airport. Passengers?are allowed to choose their seat, print their boarding pass at the airport to check-in their luggage with ease. Online check-in is 24 hours prior to departure. PRIORITY CHECK-IN Priority check-in is available for members of LifeMiles. FLYING WITH CHILDREN Infants under 2 years of age, traveling on an adult?s lap, are only required to pay 10% of the adult?s fare, plus the additional amount charged for security, fuel fees, and international taxes. There is no discount for infants over 2 years of age. Infants traveling with the reduced fare are not entitled to any baggage allowance, food service, or an extra seat. UNACCOMPANIED MINORS All children traveling with Avianca alone between the ages of 5-11 years must purchase the Avianca Unaccompanied Minor service. ?The service provides assistance to help check-in and board the minor onto the aircraft. From the time the minor is handed to the airline, an Avianca employee is with the minor at all times until they are successfully delivered to their destination. Once onboard the aircraft, the minor is taken care of if any special needs arise. Once at the final destination, the minor is accompanied through immigration processes and baggage claim until they are safely delivered to the designated person picking the minor. FEES

• Flights to the USA/ Canada: USD $115 (EUR 88)
• Flights within Latin America: USD $90 (EUR 69)
• Domestic flights in Peru: USD $15 (EUR 11)
• Domestic flights in Guatemala and Honduras: USD $30 (EUR 27)
• Domestic flights within Colombia: COP 25,000 (EUR 10)

FLYING WITH PETS Avianca Airlines only transports dogs and cats and transports birds only within Colombia. Only dogs, cats, and small birds can be carried into the cabin. Dogs and cats traveling on all flights must be at least 8 weeks old. All animals (including their carrier) must weigh under 8 kg (17.6 lbs). Pet service is not available on flights to/from Spain. Kennel dimensions

• The maximum dimensions of the pet carrier used as hand luggage are: 35 cm (14in) X 35 cm (14 in) X 25 cm (10 in)
• All carriers must be spill-proof
• All carriers must be large enough for the animal to stand up and turn around in

CARGO DELIVERY Avianca Airlines cargo transports a wide range of products, from general cargo to those products requiring special care due to their life cycle, nature, handling or priority. Special products such as live animals, hazardous cargo, human remains, perishable goods and others. Avianca Airlines offer this service for shipments transported from airport to airport, using efficient routing based out of its hubs: San Salvador (El Salvador), Lima (Peru) and Bogot? (Colombia) and through our important operation centers: Miami (EEUU), Medellin (Colombia), Quito (Ecuador) y Mexico D.F. (Mexico). TERMS AND CONDITIONS CHECK-IN For international destinations, passengers must be at the counter a minimum of 3 hours prior to the scheduled flight departure. For domestic destinations, passengers must be there 1 hour before departure. CARRY-ON BAGGAGE All pieces of baggage, for domestic and international flights, must measure at most?115 centimeters (45 inches)?(height+length+width). Regardless of the Class on which you fly or the origin/destination of the trip.?In addition to carry-on baggage, passengers may take one of the following additional items, the items must however always remain under your care.

• A coat
• A hat
• A portfolio
• A photo or video camera.
• A personal bag.
• Items inflated with non-flammable gases (balloons, floats inflated with air).
• A personal computer (laptop) in its case, containing only its accessories.

FREE BAGGAGE ALLOWANCE