Arik Air was founded in 2002, by the vision of Sir Arumemi-Ikhide, and started operations on the 30th October 2006. The airline took over the former Nigeria Airways facilities in Lagos. Arik Air is privately owned, and the headquarters is at Arik Air Aviation Center on the grounds of Murtala Muhammed International Airport?in Ikeja, Lagos.
Arik air has 2 hubs in Nigeria, and one in Ghana. Its main hub is at Murtala Muhammed international ?airport in ikeja, Lagos, and the two other secondary hubs are in Nnamdi Azikiwe international airport in Abuja and in Kotoka international airport, Ghana.
Arik Air grants preferences to customer based on three categories: Business class, Economy class and First class.
ROUTES ARIK AIRLINE OPERATES FLIGHTS ON
Arik air flies across Nigeria and also across several locations outside the country, Africa and beyond.?Arik Air operates about 150 daily flights operating both domestic and international routes.
ARIK AIR?DOMESTIC ROUTES
Lagos (Nigeria) - Murtala Muhammed International Airport
Abuja (Nigeria) - Nnamdi Azikiwe International Airport
Asaba (Nigeria) - Asaba International Airport
Benin (Nigeria) - Benin Airport
Ibadan(Nigeria)- Ibadan Airport
Enugu (Nigeria) - Akanu Ibiam International Airport
Kano(Nigeria) - Mallam Aminu Kano International Airport
Owerri (Nigeria) - Sam Mbakwe Airport
Gombe (Nigeria) - Lawanti International Airport
Jos (Nigeria) - Yakubu_Gowon_Airport
Maiduguri (Nigeria) - Maiduguri International Airport
Kaduna (Nigeria) Kaduna_Airport
Warri (Nigeria) Warri Airport
Uyo (Nigeria) - Akwa Ibom International Airport
Calabar (Nigeria) - Margaret Ekpo International Airport
Ilorin (Nigeria)- Ilorin Airport
Akure (Nigeria) - Akure_Airport
Port Harcourt (Nigeria) - Port Harcourt International Airport
Sokoto (Nigeria) - Sadiq Abubakar International Airport
Katsina (Nigeria) - Katsina Airport
Yola (Nigeria) - Yola Airport
ARIK AIR INTERNATIONAL ROUTES
London Heathrow (London)
Accra (Ghana) ? Kotoka International Airport
Cotonou (Benin Rebublic) ? Cotonou Cadjehoun Airport
Niamey (Niger) ? Diori Hamani International Airport
Freetown (Sierra Leone) - Lungi International Airport
Banjul (Gambia) ? Banjul International Airport
Dakar (Senegal) Leopold Sedar Senghor International Airport
New York () John F. Kennendy International Airport
Johannesburg (South Africa) ? O.R Tambo International Airport
Agadez (Niger) ? Niger Manu Dayak International Airport
Tahoua (Niger) ? Tahoua Airport
Marudi (Malaysia) ? Marudi Airport
|
Routes |
Departure Time |
Arrival Time |
Days |
| Abuja ? Calabar |
11:00 |
12:20 |
Mon, Tue, Wed, Thur, Fri |
|
11:05 |
12:10 |
Sat |
|
16:05 |
17:10 |
Sun |
| Abuja ? Lagos |
11:55 |
13::00 |
Sun |
|
13:00 |
14:00 |
Mon,Tue,Wed,Thu,Fri |
|
14:25 |
15:35 |
Sat |
|
15:40 |
16:45 |
Mon,Tue,Wed,Thu,Fri |
|
15:40 |
16:55 |
Sat |
|
07:15 |
08:30 |
Mon,Tue,Wed,Thu,Fri |
|
07:15 |
08:30 |
Sat |
|
17:30 |
18:45 |
Mon,Tue,Wed,Thu,Fri |
|
14:30 |
15:40 |
Mon,Tue,Wed,Thu,Fri |
|
17:15 |
18:25 |
Sun |
| Abuja - Owerri |
12:45 |
13:55 |
Sat |
|
15:20 |
16:30 |
Sun |
|
09:10 |
10:20 |
Sat |
|
10:25 |
11:25 |
Mon,Tue,Wed,Thu,Fri |
| Abuja ? Port Harcourt |
07:00 |
08:00 |
Mon,Tue,Wed,Thu,Fri |
|
07:30 |
16:30 |
Sat |
|
16:00 |
17:00 |
Sun |
|
16:40 |
17:40 |
Sat |
|
17:00 |
18:00 |
Mon,Tue,Wed,Thu,Fri |
|
11:00 |
12:10 |
Mon,Tue,Wed,Thu,Fri |
|
13:40 |
14:45 |
Sun |
| Abuja - Uyo |
11:10 |
12:20 |
Sat |
|
14:20 |
15:30 |
Mon,Tue,Wed,Thu,Fri |
|
15:40 |
16:50 |
Sun |
| Lagos ? Abuja |
07:00 |
08:15 |
Mon,Tue,Wed,Thu,Fri |
|
07:15 |
08:30 |
Sat |
|
10:00 |
11:15 |
Sun |
|
11:00 |
12:15 |
Mon,Tue,Wed,Thu,Fri |
|
13:45 |
15:00 |
Mon,Tue,Wed,Thu,Fri |
|
10:00 |
11:15 |
Sun |
| Lagos ? Port Harcourt |
07:00 |
08:10 |
Mon,Tue,Wed,Thu,Fri |
|
07:15 |
08:25 |
Sat |
|
16:10 |
17:40 |
Mon,Tue,Wed,Thu,Fri |
|
16:10 |
17:40 |
Sun |
|
18:15 |
19:45 |
Sat |
|
11:40 |
13:05 |
Mon,Tue,Wed,Thu,Fri |
| Lagos ? Benin City |
11:45 |
12:45 |
Sun |
|
12:40 |
13:45 |
Sat |
|
13:20 |
14:20 |
Mon,Tue,Wed,Thu,Fri |
|
07:30 |
08:30 |
Mon,Tue,Wed,Thu,Fri |
|
07:30 |
08:40 |
Mon,Tue,Wed,Thu,Fri |
|
15:10 |
16:10 |
Sun |
| Port Harcourt ? Abuja |
08:30 |
09:45 |
Mon,Tue,Wed,Thu,Fri |
|
09:05 |
10:20 |
Sat |
|
17:30 |
18:30 |
Sun |
|
18:30 |
19:30 |
Mon,Tue,Wed,Thu,Fri |
| Port Harcourt - Lagos |
10:40 |
11:50 |
Sun |
|
11:25 |
12:35 |
Sat |
|
08:40 |
09:40 |
Mon,Tue,Wed,Thu,Fri |
|
08:55 |
09:55 |
Sat |
|
18:10 |
19:40 |
Mon,Tue,Wed,Thu,Fri |
|
18:10 |
19:40 |
Sun |
|
20:15 |
21:45 |
Sat |
|
13:35 |
14:45 |
Mon,Tue,Wed,Thu,Fri |
|
13:35 |
14:45 |
Sat, Sun |
|
15:50 |
17:10 |
Mon,Tue,Wed,Thu,Fri |
ARIK AIR FLEET
ARIK AIR presently has 24 aircraft. The 24 aircraft are of different categories. They have different passenger capacities, and some of them have all been in use for more than 9 years.
The types of aircraft used by Arik Air include:
1. Airbus A330 - 200: Arik Air currently has 1 Air bus A330, and it has been in use for an average of 9years. It carries a total of 217 passengers.
2. Airbus A340 - 500: Arik Air currently has 1 Air bus A340, and it has been in use for an average of 8.9 years. It carries a total of 237 Passengers
3. Boeing 737-700: Arik Air currently has 13 Air buses 737, and they have been in use for an average of 10.6 years. It carries a total of 149 passengers.
4. Canadiar CRJ- 1000: Arik Air currently has 1 Air buses CRJ-1000, and it has been in use for an average of 3.5 years. It carries a total of 74 Passengers. It is a?member of the Canadair-100 series.
5. ?Canadiar CRJ-900: Arik Air currently has 4 Air buses CRJ-900, and it has been in use for an average of 11.2 years. It carries a total of 100 Passengers.
6. De Havilland Canada: Arik Air currently has 4 Air buses CRJ-900, and it has been in use for an average of 6.1 years.
7. Bombardier Q400: Arik Air?currently has 1 Air bus CRJ-900, and it has been in use for an average of 3.5 years. It carries a total of 72 Passengers.
Each aircraft is painted red, white and blue, and it has Arik Air written on the outer part of the cockpit and on the wings behind.
TRAVEL PACKAGES OFFERED BY ARIK AIR
Arik Air runs a?frequent flyer program that allows members to earn miles on all its flights. Membership of Arik Affinity Wings is free and it comes with 1,000 bonus Affinity miles and benefits include extra baggage allowance, business lounge access and priority check-in at the airport.
The bonus affinity miles ?can be redeemed to fly to any destination served by the Nigerian carrier, upgrade tickets and make payments for excess baggage.
Members begin their entry at the Affinity Wings Pearl membership level, then they move to?Bronze, Silver and Gold as Affinity points are built-up. Each level comes with increased benefits.
The Arik Air customer loyalty programme also rewards members with a number of things which include free flights, upgrades to Business Class. It also offers vouchers for excess baggage on all international services. Passengers can earn miles on each international sector and these miles can be redeemed across the world, including 18 destinations in Nigeria.
Earned miles vary according to distance traveled, ?and once that distance has been traveled, customers have the ability to redeem any domestic flight within 14 working days. For example, flying one-way in Business Class from New York to Lagos will earn 5,000 miles. To redeem a Business Class ticket as an Arik Wings Plus member on any domestic flight will be 5,000 miles; so by flying one long-haul route you will have enough miles for a free domestic flight.
Business Class customers on Lagos/ Abuja to London and Lagos to Johannesburg routes will earn 3,000 and 2,500 miles respectively while those Business Class customers flying Lagos/ Abuja to Accra (Ghana), Cotonou (Benin), Dakar (Senegal), Banjul (Gambia), Freetown (Sierra Leone) and Monrovia (Liberia) will earn 800 miles on a one way sector.
SPECIAL SERVICES OFFERED BY AIRLINE
Arik air offers services to travelers to ensure their comfort. They provide comfortable seating and a dedicated Premier cabin for travelers. Menus and drinks are carefully selected to ensure, they have a reliable in-flight service and professionally-trained cabin crew, both in Premier and Economy class.
Premier Class
Faciilities?Available on Arik Air Long Flights
* Spacious legroom and leather seats equipped with a massage function and privacy screen
* The seat has the ability to be converted to a fully flat bed 180?
* They have a fully stocked bar with a social area for the exclusive use of our Premier Class guests
* Configuration is 2 ? 2 ? 2 in Premier Class
* Individual 17? video monitors at each seat
* Full Audio Video On Demand system with a wide selection of films, short programs and audio
* Seats equipped with in-seat power
* Large wardrobes for stowage of bulky items
* Mood lighting
* Luxurious wash bags for ladies and gents
* Sleeper suits and slippers for night flights
* Mattresses, duvets and large pillows for turndown service on night flights
* Noise cancelling headsets
* Selection of African and International cuisine
* A-la-carte meal service
* Selection of brand name spirits, red and white wine, champagne, beer and soft drinks
* Selection of national and international newspapers and magazines
Premier Class Interior on Long-haul Flights
Facilities Available on Arik Air Short-haul Flights
* Spaced legroom, and leather seats
* No middle seat in Business Class, so each guest has an aisle or window seat
* Complimentary meal and soft drinks
Economy class
Facilities available on Arik Air long haul flights
* 50% more legroom then in competitors' cabin and with the a seat pitch of 34"
* Individual 10,2" video monitors at each seat
* Full Audio Video On Demand system with a wide selection of films, short programs and audio
* Seats equipped with in-seat power
* Mood lighting
* Blankets, pillows and amenity kits provided to make your journey more comfortable
* 3 course meal with a selection of African and international cuisine on all flights
* Additional light snack service on longer flights
* Selection of wines, beer and soft drinks
Economy class interior on long-haul flights
Amenities available on Arik Air ONLINE CHECK IN
Arik Air avails passengers the opportunity to check in and print their boarding pass by themselves ahead of their scheduled travel date.
Online check in reduces stress for passengers, because passengers will no longer have to queue up for boarding passes at the airport on the day of travel.short haul flights
* Comfortable seat pitch up to 34" on many of our aircraft
* Complimentary snacks and soft drinks regardless of time of day on all flights
HOW TO BOOK FOR FLIGHTS ON ARIK AIR
Flights could be booked on Arik Air website, by physically going to their flight booking desk,? through the service of a travel agent.
You can book for flights at hotels.ng/flights.
FLYING WITH CHILDREN
Infants (2 years and below) are to pay 10% of the adult fare, and ?Arik Air issues child tickets to children. Guardians should be available on the flight with the children.
Children below the age of 12 must be accompanied by guardians. Children 12 and above are allowed to fly unaccompanied. An extra fee is paid for unaccompanied minors, and the guardians must inform the airline and present documents on request.
The ticket for children is half the cost for adults.
FLYING WITH PETS
Pets are not allowed on Arik Air's flights.
CARGO DELIVERY
After a persistent demand by passengers, Arik Air commenced cargo operations across its extensive regional and domestic network, following Nigerian Civil Aviation Authority?s approval to include cargo on its Air Operator?s Certificate, AOC in 2011.
Arik operates the wide body Airbus A330-200 on the Lagos-Johannesburg route, as the aircraft has a large cargo compartment.
West Coast traders now have their cargo shipping needs met with flights in and out of Accra (Ghana), Cotonou (Benin), Freetown (Sierra Leone), Dakar (Senegal), Banjul (Gambia) and Monrovia (Liberia).
Arik Air is also strengthening its intercontinental cargo operations by adding Johannesburg, South Africa, to its schedules in London Heathrow and New York JFK. This, according to Arik Air, means that its customers now have unprecedented freighting opportunities and possibilities.
The Boeing 747-400 freighter is capable of carrying up to 117 tonnes.
The Boeing 777-200ER is capable of carrying approximately 17,000 kg of cargo in addition to a full passenger load.
The Boeing 777-200LR is capable of carrying approximately 15,000 kg of cargo in addition to a full passenger load.
The Boeing 777-300 and the Boeing 777-300ER are capable of carrying approximately 23,000 kg of cargo in addition to a full passenger load.
The Airbus 340-300 is capable of carrying approximately 13,000 kg of cargo in addition to a full passenger load.
The Airbus 340-500 is capable of carrying approximately 15,000 kg of cargo in addition to a full passenger load.
The Airbus 380?800 is capable of carrying approximately 8,000 kg of cargo in addition to a full passenger load.
TERMS AND CHECK IN POLICY
Arik Air check-in counter opens 2 hours 30 minutes before departure for domestic flights and 4 hours before departure for international flights.
At check in, travelers are to present their passport and ticket together with anything else being asked for at the time of booking.
Failure to complete check-in procedures in due time may hinder travelers from traveling. All passengers must check-in for their Arik Air flight prior to check-in closure which is 30 minutes (for Domestic Flights) and 90 minutes (for International Flights) before the scheduled departure time. Closure of check-in at all airports is to ensure our flights depart on time.
Check-in policy is to be strictly adhered to.
Boarding
Boarding begins between 30 to 60 minutes prior to the scheduled departure time, depending on the size and destination of the aircraft. Passengers must be on board the aircraft at least 15 minutes prior to departure for domestic flights, and 30 minutes prior to departure on international flights. Failure to report to that gate at closure time may result in you missing your flight.
SAFETY TIPS FOR AIR TRAVELERS
When you are at the airport:
* Never joke about bombs, explosives, firearms or other weapons.
* Do not accept parcels or letters from strangers for delivery to persons at your point of destination. Never carry anything onto a plane on behalf of strangers
* Never leave your luggage unattended to.
* If you see an unattended or suspicious bag or package, report it to airport security staff immediately.
* You and your possessions may be subject to random screening prior to boarding the aircraft or on-board.
Customs Regulations
Customs regulations and procedures that apply to travelers entering or exiting countries vary from one country to another and are revised frequently. Contact your travel agent, the nearest Arik Air ticket office or Call Centre for current customs regulations which apply in the countries you are planning to visit.
The checked baggage allowance has increased from a maximum weight of 30kg for the three pieces of baggage (90kg total), to 32kg maximum (96kg total) in premium class.
In economy class, passengers were previously allowed two pieces of baggage each weighing a maximum of 30kg (total 60kg). This has been increased to three pieces at 23kg each (total 69kg).
Excess baggage costs at the Lagos airport have also been amended and are now US$90 (R1 117) per piece; previously it cost US$150 (R1 863).
Banned Items
The following items are completely banned from aircraft, and should not be brought to the airport:
? Explosive and incendiary materials
? Flammable items
? Gasses and pressure containers
? Matches
? Oxidizers and organic peroxides
? Poisons
? Infectious materials
? Corrosives
? Organics
? Radioactive materials
? Magnetic materials
? Marijuana (cannabis)
Items restricted to checked bags
The Transportation Security Administration (TSA) has prohibited the following items from airplane cabins and carry-on baggage but may (with some exceptions) be carried only in checked baggage:
? Stick or club type sporting goods
? Firearms (including firearm replicas and firearm parts) and ammunition
? Knives and cutting instruments
? Paintball guns
? Power tools and larger hand tools
? Dry ice (frozen carbon dioxide).
Items allowed in your carry-on bags
There are a number of items that could be considered hazardous or dangerous that are actually allowed in the passenger cabin, including your carry-on baggage:
? Non-rechargeable batteries
? Spare rechargeable batteries (there are additional restrictions based on the capacity of the battery)
? Electronic cigarettes and vaping devices (unpowered)
? Small hand tools (less than seven inches or 18 cm in length) that don't have sharp cutting edges
? Matches (other than strike anywhere matches) and common cigarette lighters
? Scissors with a cutting edge less than four inches (10 cm)