Uncategorized . 22 Aug 2017 . Grace Stephen

Hong Kong Airlines

Brief Overview of Hong Kong Airline Hong Kong Airlines Ltd is a?People's Republic of China owned airline based in Hong Kong with its main hub at the Chek Lap Kok International Airport also known as Hong Kong International Airport with headquarters at Tung Chung district. the airline was established in 2006 with Liya Wang as its president. ?The airline was formerly known as CR Airways and was established by the chairman of China Rich Holdings, Robert Yip, it officially became Hong Kong Airlines on the 22 of September 2006 and a launch ceremony took place to the effect on 28 November of the same year. Hong Kong Airlines covers over thirty cities regionally including Gold Coast, Auckland, Shangai, Bangkok, Bali, Tokyo, Sanya, Sapporo, Beijing, Okinawa, and Colombo. The airline's IATA and ICAO code are HX and CRK respectively. ?Although Hong Kong Airline is registered and located in Hong Kong, it has no official status in the city. The airline was awarded the 4-star rating by Skytrax in 2011. Hong Kong Airline offers Business and Economy class to passengers. Business Class:
  • Priority booking: Enjoy priority booking and faster check-in and boarding
  • Extra Baggage Allowance
  • Inflight Business-class Gourmet
Economy Class:?
  • Inflight Experience: With up to date in-flight entertainment system
  • Gourmet Dining
  • Shop Onboard with Skyshop
Routes Operated by Hong Kong Airlines Hong Kong Airline operates in over 30 destinations across the Asia Pacific, some of the popular routes are listed below Routes operated by Hong Kong Airline ? ? ? ? ? ? ? Average Flight Fare(HKD) ? ? ? ? ? ? ? ? ?Flight Schedule Hong Kong to Taipei ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?3205 ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?1hour 50minutes Hong Kong to Vancouver ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 18785 ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?12hours 5minutes Hong Kong to Seoul ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?4765 ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 3hours 40minutes Hong Kong to Tokyo ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 5570 ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?4hours 20minutes Hong Kong to Gold Coast ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?7133 ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 9hours 20minutes Hong Kong to Vietnam ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 1263 ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 1hour 55minutes Hong Kong to Los Angeles ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 33600 ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?13hours 15minutes Melbourne to Bangkok ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?827.4($) ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?16hours 30minutes Hong Kong Airline Fleet The airline operates one of the youngest fleets in the world and has a fleet of 33 aircraft, the aircraft is identified by the Bauhinia flower logo which is the?symbol of Hong Kong and?is located at the tail of the aircraft. The logo represents the close relationship between theairline andd Hong Kong and its new era in the civil aviation industry.
  • A330-300: Hong Kong Airlines currently has 9 A330-300, with a capacity of 285 passengers and 695 cu ft(168.2cu m) of cargo
  • A330-200: Hong Kong Airlines currently has 9 A330-200, with a capacity of 283 passengers and 700 cu ft of cargo
  • A320: Hong Kong Airlines currently has 11 A320, ?with a capacity of 152/174 passengers
  • A330-200F(cargo): Hong Kong Airlines has 4 A330-200F.
Travel Packages Offered by Hong Kong Airlines The travel packages offered by Hong Kong Airlines is the Fortune Wings Club. The Fortune Wings Club is the airline's global loyalty and rewards program, it has secured several partnerships to provide passengers with a wide array of benefits and exciting gifts. ?The Fortune Wings Club offers five membership tiers: Platinum Card, Gold Card, Silver Card, Select Card and Fortune Wings Member(Standard). Each of the tiers have special benefits, passengers can also earn points by flying Hong Kong Airlines and partner airlines such as Hainan Airlines and use the accrued points to redeem free air tickets, upgrade and other lifestyle awards. Platinum Card
  • Accrued 100,00 points plus extra 50% bonus points
  • Priority answering and check-in with 2 extra companions
  • Free extra legroom seats
  • Priority and extra four baggage allowance (30kg/1pc)
  • Access to Club Bauhinia at HKIA with 2 companions
  • In-flight Duty-free discount: 5% off on any net purchase
  • Additional Elite Membership(9) Silver
  • 24hrs Reservation
  • Priority Waitlist and Free change on Redemption Ticket and Upgrade
  • Domestic Upgrade coupons for 2 and International upgrade coupon for 1
  • Members Only Promotions
  • Account Update SMS
Gold Card
  • Accrued 50,000 points plus 50% bonus points
  • 24hrs Reservation
  • Priority answering and check-in with 2 companions
  • Priority Waitlist and Free change on Redemption Ticket and Upgrade
  • Free extra legroom seats
  • Priority and extra four baggage allowance (30kg/1pc)
  • Access to Club Bauhinia at HKIA ?with 1 companion
  • In-flight Duty-free discount: 5% off on any net purchase
  • In-flight Duty-free discount: 5% off on any net purchase
  • Domestic Upgrade coupons for 2
  • Members Only Promotions
  • Account Update SMS
Silver Card
  • Accrued 30,000 points plus 25% bonus points
  • 24hrs Reservation
  • Priority answering and check-in
  • Priority Waitlist and Free change on Redemption Ticket and Upgrade
  • Free extra legroom seats
  • Priority and extra four baggage allowance (20kg/1pc)
  • Access to Club Bauhinia at HKIA
  • In-flight Duty-free discount: 5% off on any net purchase
  • Domestic Upgrade coupons for 2
  • Members Only Promotions
  • Account Update SMS
Select Card
  • Accrued 5,000 points plus 1000 bonus points
  • 24hrs Reservation
  • 5% off with?purchase over HKD($)1000 on net purchase
  • Account Update SMS
  • Members Only Promotions
Fortune Wings Member(Standard)
  • 24hrs Reservation
  • Account Update SMS
  • Members Only Promotions
Special Services Offered By Hong Kong Airline Hong Kong Airlines offers special services to expectant mothers, disabled people and passengers who require special attention. ?The airline has inflight lounges and restaurants that are accessible to members of the Fortune Wings Club. Services for the Disabled Wheelchairs would be provided for passengers who require them if request is made prior to booking. Expectant Mothers Expectant mothers are required to carry a medical certificate certifying them for travel. ?Single pregnancies up to 35 weeks+ and multiple pregnancies up to 31weeks+ are accepted on flights. Passengers reaching 36th week for single pregnancies and 32nd week for multiple pregnancies will not be accepted. Passengers requiring syringes and needles Passengers intending to carry syringes and injectable medication must meet the following:
  • The syringes and medication must be carried together or preloaded into the syringe.
  • The syringes and medication should be professionally packaged and clearly labeled by appropriate authority or the passenger should present a medical certificate or supporting document from their doctor identifying them and the medication.
  • Passengers must submit the items for security inspection
  • Used syringes should be disposed of in the 'sharp boxes' carried onboard all Hong Kong Airlines flights.
Special Care Passengers who require special care must inform the airline prior to booking and travel with a companion above 18 years, they must also present a medical certifcate. Where to Book Hong Kong Airlines Ticket Hong Kong Airlines?flight ticket can be booked online on their or in person at their desk in Hong Kong International Airport. For more ease and comfort, and to avoid mistakes, booking can be made through authorized travel agents. Online Booking and Check-In Hong Kong Airlines?has online services that enable customers to book and manage their bookings online. They also allow travelers to check-in online. The online check in saves times for the traveler at the airport. Passengers?are allowed to choose their seat, print their boarding pass, and use the fast-bag-drop counters at the airport to check-in your luggage with ease. Check-in time is 2 hours and 30 minutes before flight departure and closes 40 minutes before departure. Boarding gates are closed 20 minutes before departure. PRIORITY BOOKING Platinum, Gold, and Silver Card members enjoy the privilege of priority check?in,?and priority baggage. Flying with Children Children who have reached the age of 2 are required to have a child ticket for travel. Passengers traveling with two infants(one of the infants should be over 6 months old) will need to purchase an infant ticket for one of the infants. Baby Bassinet is available on request in certain aircrafts. Unaccompanied Minors and Children Children from ages 6 to 12 who are not traveling with an adult are classified under this category and are required to inform the airline reservation office 72 hours before flight departure. TIPS FOR TRAVELLING WITH CHILDREN
  • It is advised that the children understand the travel process, so they should be explained to.
  • Children are inquisitive and hence, their check in should be done early so that the window seat can be reserved for them. This would lessen any distractions the child could cause while on transit.
  • Children have more sensitive ears than adults and so they should be prepared for takeoff and landing.
  • Items like toys, books,?and ?games?that children love to play with should be brought on board.
Flying with Pets Except service dogs, pets of any description(domestic dogs & cats) are accepted on Hong Kong Airlines as checked baggage. No pets are allowed in passenger cabin except assistant dogs. Passengers traveling with pets are responsible for them. Free checked baggage does not apply to pets. Cargo Delivery Hong Kong Airlines offers cargo delivery services for dangerous goods, live animals and other cargo class items. Terms and?Check-in Policy Check-in typically opens 2 hours and 30 minutes ?prior to departure and closes 40 minutes?before departure, and the boarding gates close 20 minutes before departure. HAND BAGGAGE ALLOWANCE Business Class:?Two pieces, not to exceed 45?inches and 56x36x23 cm and 7kg in weight Economy Class:?One piece, not to exceed 45 inches?and 56x36x23 cm and 7kg in weight CHECKED BAGGAGE ALLOWANCE Business Class: 23?kg (50lb) and a maximum dimension of?158cm Economy Class: 23?kg (50lb) and a maximum dimension of?158cm CARRY ON ITEMS In addition to your hand baggage allowance, you can also carry personal items such as one ladies handbag or one small briefcase, one coat, cape or blanket, one umbrella, one pair of crutches or walking stick, one small camera or binoculars, limited reading material, an infant?s carrying basket, and duty free items purchased on the day of your flight. Laptops and laptop bags have to fit within your hand baggage allowance. RESTRICTED ITEMS IN?CARRY?ON BAGGAGE Guns, firearms and other devices that discharge projectiles, including toys, antiques and replicas. Stunning devices like?Stun guns, pepper spray, mace, animal repellents. Objects with sharp points or edges like?Knives, axes, ice picks, razor blades, scissors, martial art equipment. Workers Tools like?Crowbars, drills,?screw-drivers, saws, nail guns,?blowtorches. Blunt Instruments like?Baseball bats, clubs, batons, hockey sticks. Explosives and incendiary devices (including replicas) like?Fireworks, ammunition, fuel. RESTRICTED ITEMS IN CHECKED BAGGAGE Corrosives like?Mercury, acids, alkalies and wet cell batteries, Infectious substances such as bacteria, viruses -Poison such as insecticides, weed killers, arsenic and cyanides. Radioactive Material. Oxidising Materials & Organic Peroxides like Bleaches and?fiber?glass repair kits. Compressed Gases (deeply refrigerated, flammable,?non?flammable?and poisonous) like?Butane, oxygen, propane and aqualung cylinders. Flammable Liquids and Solids like Lighter or heavier fuels, paint and all matches. Lighter or heavier fuels, paint and all matches like?Fireworks, flares, ammunition, Christmas crackers and firearms. EXCESS BAGGAGE The excess baggage is charged?after passenger baggage exceeds the free baggage allowance allotted?the passenger. 1 kg for 20 USD DELAYED OR LOST BAGGAGE In the event of baggage delay, the baggage is usually located within 24 hours and is delivered to the location of the traveller if local?customas?regulations permit. If any expense is incurred?as as?result of the delay, the traveler would be duly compensated. If the baggage is considered lost, then?the ?compensation?would ?be?in accordance with the Montreal Convention, where applicable.?    

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