Jet Airways is based in Mumbai. It started operations as an air taxi operator on 5th May 1993 after its 1992 incorporation as a Limited Liability Company. Jet Airways started operations in 1995 and added international flights in 2004. It has since 2012 become India?s 2nd largest airline after IndiGo.
Naresh Goyal owns 51% of the public company through Tailwinds International while investors own the remaining 49%. Siroya Centre in Andheri, Mumbai serves as the headquarters of Jet Airways.
The primary hub of Jet Airways is at Chhatrapati Shivaji International Airport with secondary hubs at secondary hubs at Amsterdam Airport Schiphol, Chennai International Airport, Indira Gandhi International Airport, Kempegowda International Airport and Netaji Subhas Chandra Bose International Airport.
Jet Airways operates domestic and international flights from its base at Kolkota, Bangalore, Delhi, Chennai, Mumbai and Amsterdam.
Routes Jet Airways Operate Flights On
Jet Airways operates daily flights to more than 68 destinations from its 6 hubs. It operates to 45 domestic destinations and 20 international destinations in 15 countries across Asia, Europe and North America.
Africa
Nairobi, Lagos, Mahe, Johannesburg,
Asia-Pacific
Chittagong, Dhaka, Perth, Brisbane, Melbourne, Sydney, Hong Kong, Shanghai, Tokyo, Kuala Lumpur, Kathmandu, Manila, Singapore, Seoul, Colombo, Bangkok, Ho Chi Minh City.
Europe
Brussels, Helsinki, Marseille, Paris, Berlin, Dusseldorf, Hamburg, Munich, Dublic, Budapest, Milan, Rome, Venice, Amsterdam, Oslo, Stockholm, Geneva, Zurich, Istanbul, London, Glasgow, Aberdeen, Madrid, Barcelona, Vienna.
North America
Calgary, Toronto, Vancouver, Boston, Chicago, Cincinnati, Dallas, New York, Mimi, Newark, San Francisco, Washington, Seattle.
The Middle East
Tehran, Amman, Kuwait, Muscat, Doha, Damman, Jeddah, Riyadh, Abu Dhabi, Dubai, Sharjah, Doha.
Popular Routes of Jet Airways
| Popular Routes |
Flight Fares ($) |
| Mumbai to London |
641 |
| Delhi to London |
619 |
| Mumbai to Johannesburg |
598 |
| Delhi to Dubai |
5829 |
| Chennai to Johannesburg |
1450 |
| Mumbai to New York |
1064 |
| Mumbai to Los Angeles |
1328 |
| Bangalore to New York |
1228 |
| Mumbai to Abu Dhabi |
255 |
| Mumbai to Paris |
791 |
| Chennai to Paris |
694 |
| Bangalore to Chennai |
568 |
| Delhi to Kolkata |
35 |
| Chennai to Mumbai |
26 |
| Delhi to Patna |
37 |
| Mumbai to Rome |
864 |
Jet Airways Fleet
The airline operates a fleet consisting of 112 aircraft including Airbus A330, ATR72 and Boeing 737, 777 and 787.
The livery of Jet Airways was designed by Landor Associates in 2007.The tail is painted dark blue. The airline uses a yellow ?flying sun? logo.
Travel Packages Offered By Jet Airways
JetPrivilege is the frequent flyer program and offers travellers JPMiles which can be redeemed during future bookings. There are five classes of the program, namely, Blue, Blue plus, Silver, Gold and Platinum. Gold and Platinum membership benefit include access to Jet Airways' lounges, priority check-in, extra baggage allowance and priority baggage handling.
The 3 cabin classes are: First, Premi?re (Business) and Economy. Meals are served on all the travel classes. First, and Premiere class travellers enjoy fully flat beds, personal LCD TVs, and in seat power supply. Economy class travellers get to use the personal LCD behind each seat.
Services Offered by Jet Airways
Lounges
The Jet Airway?s airport lounges are accessible by First and Premiere class passengers along with Gold and platinum members of JetPrevilege. Premier Loungers are available to travellers in Bangalore, Chennai, Delhi, Hyderabad, Kochi, Kolkata and Mumbai in India and also in all international destinations.
In-flight Entertainment
The JetScreen offered by Jet Airways on all its aircraft allows passengers to enjoy in-flight entertainment service including movies, music, and documentaries. Passengers can also stream content onto their personal gadgets. The in-flight magazine are JetWings, JetScreen and JetBoutique for in-flight shopping.
Dining
Meals are served on all flights in all the classes of travel. Passengers can also order special meals such as medical, vegetarian, children, and religious meals 24 hours before flight departure.
Passengers with disabilities
Wheelchairs and other mobility devices such as canes, crutches, and foldable walkers are accepted in the cabin. 48 hours prior notice is required to make requests for mobility aids, medical assistants.
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Flying with Children
Infants/Children
Children younger than 2 years must be accompanied by an adult. Child meals maybe requested 12 hours prior to flight departure. Travellers can also book a seat for an infant who must sit in an approved car seat.
Unaccompanied Minors Service (UMS)
Children between 5 and 12 years travelling alone must use the service. They can fly on both direct and connecting flights.
Children between 12 and 16 years will be considered as Young Guests. They can also use the unaccompanied minor service. Service charge for UMS is INR4000 for domestic flights, while international flights costs USD100.
Flying with Pets
Pets can be carried on Jet Airways flights as checked baggage or shipped cargo. Live animals must be carried in comfortable and escape-proof containers. A traveller can check-in a maximum of 3 containers.
Birds, rabbits, and canaries are only allowed in the aircraft hold.
Jet Airways allows service dogs free of charge without prior notice for passengers with disability. Passengers travelling with emotional support dogs or psychiatric service dogs must make a 48 hours advance request.
Cargo Delivery
Jet Airways transports general and special cargo to destinations around the world. Cargo product freighted by the airline includes fresh flowers, household pets, human remains, life-saving drugs, valuables and all other general goods.
Terms and Check-In Policy
Check-In
Check-In counter closure time
Domestic flights: 45 minutes prior to flight departure.
International flights: 60 minutes prior to flight departure.
Check-in counter at Dubai Airport closes 75 minutes before flight departure.
Boarding gate closes 25 minutes to flight departure.
Airport Check-in
Domestic flights-1 hour before flight departure
International flights-2 hours before flight departure
Tele Check-in
Domestic flights- Starts 48 hours to 60 minutes prior to flight departure.
International flights- Starts 48 hours to 64 hours prior to flight departure.
Web & Mobile Check-In
International flights-Starts 12 hours to 2 hours before flight departure.
Domestic flights- Starts 12 hours to 1 hour before flight departure.
Paid mobile check-in: Starts 48 hours to 12 hours before flight departure.
Kiosk Check-In
Kiosk check-in for flights within India starts 24 hours to 45 minutes before flight departure, but ends 60 minutes before flight departure for international flights.
Baggage
Each single piece of baggage must not exceed 32kg. The dimensions must not exceed 158cm, otherwise, INR1000 will be charged at the airport counter.
Hand baggage: 7kg max for domestic flights and Economy class; 10kg max in First and Premiere Class.
Excess baggage charge
$100 for the 2nd piece and $200 for the 3rd piece onwards.
Special Baggage
Sporting equipment is carried free of charge if they do not exceed 158cm. Any item that exceeds 158cm is charged at $150 per piece or bag. 15 kg free baggage allowance. Musical instruments weight must not exceed 75kg.
Delayed/Damaged/Lost Baggage
Delayed /damaged/lost baggage claim must be reported to a Jet Airways Representative before leaving the airport. If the delayed baggage is not found within 21 days, Jet Airways pay a maximum liability fee of INR350 per kg to travellers within India while international travellers can collect a maximum of $20 per kg for checked baggage.
