Qantas

Qantas Airways is Australia's flag carrier airline, and it is Australia's largest airline by fleet size, international flights and international destinations. It is the third oldest airline in the world, after KLM and Avianca having been founded on the 16th November 1920. It commenced operation in March 1921, and it began international passenger flights in May 1935. It has 3 main hubs and 3 secondary hubs. The 3 main hubs are Brisbane Airport, Melbourne Airport and Sydney Airport, and the 3 secondary hubs are Adelaide Airport, Dubai International Airport and Perth Airport. Qantas Airways offers 5 flight options to travellers and they include First Class, Business Class, International business class, Premium economy class and Economy class. FIRST CLASS First class is offered exclusively on Airbus A380s and some Boeing 747- 400s.?It offers 14 individual suites in a 1-1-1 layout.?Passengers are also able to make use of the on-board business lounge on the upper deck. Complimentary access to either the first class or business class lounges (or affiliated lounges) is offered. BUSINESS CLASS Business class is available on all Qantas mainline passenger aircraft. INTERNATIONAL BUSINESS CLASS International Business Class is available on the Boeing 747, International Airbus A330-200s, the A330-300 and the Airbus A380. On the Boeing 747, seating is in a 2-3-2 configuration on the main deck and a 2?2 configuration on the upper deck.?Complimentary access to the Qantas business class lounge (or affiliated lounges) is also offered. PREMIUM ECONOMY CLASS Premium economy class is only available on Airbus A380 and all Boeing 747?400 aircraft.?Qantas premium economy is presented as a lighter business class product rather than most other airlines' premium economy, which is often presented as a higher economy class, however Qantas premium economy does not offer access to premium lounges, and meals are only a slightly up-rated version of economy class meals. ECONOMY CLASS Economy class is available on all Qantas mainline passenger aircraft. The layout is 3-4-3 and there are four self-service snack bars located in between cabins. ROUTES QATAR AIRLINE?OPERATES FLIGHTS ON Qantas flies to 20 domestic destinations and 21 international destinations in 14 countries across Africa, the Americas, Asia, Europe and Oceania excluding the destinations served by its subsidiaries. The entire Qantas group serves 65 domestic and 31 international destinations. Some of its major routes are: United Kingdom (London) - London Heathrow Airport Thailand (Bangkok) - Suvarnabhumi Airport Brazil (Rio de Janeiro) ?- Rio de Janeiro-Galeao International Airport Canada (Vancouver) ? Toronto Pearson International Airport China (Beijing) ? Beijing Capital International Airport Chile (Santiago) - Santiago De Compostela Airport Germany (Frankfurt) ? Frankfurt International Airport France (Paris) - Paris Charles de Gaulle Airport Fiji (Nadi) - Nadi?International Airport New Zealand (Auckland) - Auckland Airport China (Shanghai) - Shanghai Pudong International Airport Japan (Hong Kong) - Hong Knong International Airport New Zealand (Queenstown) - Queenstown Airport Spain (Barcelona) - Barcelona Airport United Arab Emirates (Dubai) - Dubai International Airport India (Goa) ? Goa International Airport Italy (Milan) ? ,Milan Malpensa International Airport Japan (Osaka) ? Kansai?International Airport Nigeria (Lagos) ? Murtala Mohammed International Airport Singapore (Singapore) ? Singapore Changi International Airport South Africa (Johannesburg) ?Cape Town International Airport Switzerland (Geneva) ? Geneva International Airport Turkey (Instanbul) - Instanbul Ataturk International Airport United Kingdom (London) ? London Heathrow Airport United States (Los Angeles) - Los Angeles International Airport United States (New York City) ? John F. Kennedy International Airport FLIGHT FARE FOR POPULAR QATAR ROUTE Qantas Airways flies through different routes. Some of the popular routes are:

DEPART FROM	ARRIVE TO	AVERAGE COST
Lagos	London	$1,691
Adelaide	Dubai	$2,868
Frankfurt	Lagos	$793
Singapore	London	$631
Lagos	Broome	$4,511
Lagos	Frankfurt	$723

QATAR AIRWAYS FLEET Airline currently has more than 124 aircraft and they include: Qantas??A330 - 300: Qantas ?Airways currently has 28 A330 aircraft, with a capacity of up to 114 passengers. The aircraft have an average age of 10.5 years. Qantas? A380 - 800: Qatar Airways currently has 12 A380 aircraft, with a capacity of up to 196 passengers.?The aircraft have an average age of 7.8 years. Qantas ?B787: Qatar Airways currently has 72 Boeing 777-200, with a capacity of up to 259 passengers.?The aircraft have an average age of 10.9 years. Qantas ?B747- 400: Qatar Airways currently has 11 Boeing 747-400 aircraft, with a capacity of between 358 and 412 passengers.?The aircraft have an average age of 17.2 years. Qantas ?B737 - 800: Qatar Airways currently has 72 Boeing 737- 800 aircraft, with a capacity of up to 254 passengers.?The aircraft have an average age of 10.9 years. Qantas ?B767 - 300ER: Qatar Airways currently has 1 Boeing 767- 300ER aircraft, with a capacity of up to 254 passengers.?The aircraft have an average age of 11.4 years. CARGO FLEET Qantas Airline serves about 50 ?international and 80 domestic destinations. The Qantas cargo fleet consists of the following 14 aircraft: British Aerospace 146: Qantas r Airways currently has 4 British Aerospace 146 freighters.?It is operated by Cobham Aviation Services Australia. Boeing 737 -300F: Qantas ?Airways currently has 4 ?Boeing 747- 300F freighters.?It is operated by Express Freighters Australia. Boeing 737 -400F: Qantas ?Airways currently has 1 ?Boeing 747- 400F freighter.?It is operated by Express Freighters Australia. Boeing 747 -400F: Qantas ?Airways currently has 3 Boeing 747- 400F freighters.?It is operated by Atlas Air. Boeing 767 -300F: Qantas ?Airways currently has 1 Boeing 747- 300F freighter.?It is operated by Express Freighters Australia. Saab 340: Qantas ?Airways currently has 1 Saab 340 freighter. It is operated by Pel-Air. QANTAS CODE SHARE AGREEMENTS Aircalin Air France Air Niugini Airnorth Air Pacific Air Tahiti Nui Air Vanuatu Alaska Airlines American Airlines Asiana Airlines China Eastern Airlines Emirates EVA Air Finnair Iberia Japan Airlines Jet Airways Kenya Airways LAN Airlines South African Airways Vietnam Airlines TRAVEL PACKAGES OFFERED BY QANTAS AIRLINE The Qantas frequent flyer programme aims at rewarding customer loyalty. Customers gain points based on distance flown, with bonuses that vary by travel class. Points can also be earned on other Oneworld airlines as well as through other non-airline partners. Points can be redeemed for flights or upgrades on flights operated by Qantas, Oneworld airlines, and other partners. Other partners include credit cards, car rental companies, hotels and many others. There are 4 tiers that Qantas Airline frequent flyer programme enjoy and they are Bronze, Silver, Gold, Platinum and Platinum one. The Bronze tier is the entry, and the other 4 membership levels are above it. ?? Each membership level has its privileges and the higher the membership level, the higher the points and the privileges. SILVER BENEFITS? Before flying

• 50% more Qantas Points.
• Priority telephone service in Australia
• Enhanced seating privileges
• Preferred seating
• Preferential access to selected Qantas Classic Flight Reward seats
• International Classic Upgrade Reward Request Priority.

At the airport

• Priority check-in
• Complimentary Q Bag Tags - replacing the paper tags.
• Extra checked baggage allowance
• Complimentary Lounge Invitation
• Priority Waitlist/Airport Standby

GOLD BENEFITS Before flying

• 75% more Qantas Points
• Preferred seating
• Preferential access to selected Qantas Classic Flight Reward seats
• International Classic Upgrade Reward Request Priority.

At the airport

• Priority check-in
• Priority baggage
• Extra checked baggage allowance
• Priority boarding
• Access Premium Security Lanes
• On Departure Upgrade requests for domestic flights in Australia
• Benefits of oneworld? Sapphire status
• Extra Lounge privileges

PLATINUM BENEFITS Before flying

• 100% more Qantas Points
• Preferred seating?and preferential access to selected Qantas Classic Flight Reward seats
• Priority Economy seat purchase for two passengers
• Preferential access to selected Qantas Classic Flight Reward seats
• International Classic Upgrade Reward Request Priority.

At the airport

• First Class Priority check-in
• Priority baggage on Qantas, regardless of the class of travel
• Extra checked baggage allowance
• Priority boarding
• Priority baggage delivery
• Access Premium Security Lanes
• On Departure Upgrade requests for domestic flights in Australia
• Benefits of oneworld? Sapphire status
• Access to Business Class and First Class Lounges

PLATINUM ONE BENEFITS Before flying

• 100% more Qantas Points
• Access to a dedicated Platinum One Team
• Preferred seating?and preferential access to selected Qantas Classic Flight Reward seats
• Exclusive access to extra Qantas Classic Flight Reward seats
• Highest upgrade priority, right up until departure
• Preferential access to selected Qantas Classic Flight Reward seats
• No Booking Fees on new Qantas bookings
• No Award Assistance Fees
• International Classic Upgrade Reward Request Priority.

At the airport

• First Class Priority check-in
• Priority baggage on Qantas, regardless of the class of travel
• Extra checked baggage allowance
• Priority Economy seat purchase for up to two passengers
• Priority boarding
• Priority baggage delivery
• Access Premium Security Lanes
• On Departure Upgrade requests for domestic flights in Australia
• Benefits of oneworld? Sapphire status
• Access to Business Class and First Class Lounges -The MCA Lounge

SPECIAL SERVICES OFFERED BY QANTAS AIRLINE LOUNGES Qantas has both domestic and international lounges. The lounges offer first class service to members on the frequent flyer loyalty programme. MEDICAL RELATED SERVICES Qantas also makes special arrangements for the disabled by providing the wheel chairs, the hearing and visually impaired by making sure that information is disseminated to them. The airline also provides medical equipment like stretchers, and medications on board for passengers who need them. However, for this service to be gotten, the airline must be informed at least 72 hours before the flight. CHILD RESTRAINT SYSTEMS Qantas Airline provides child car seats for passengers travelling with infants. In order to ensure that the car seat is provided, it is recommended that passengers contact Qantas to make their booking and it should not be later than 7 days to departure. Passengers will need to reserve and purchase a separate seat and receive pre-approval for the ?device at least 24 hours before departure. Passenger ?will also need to show their device to the airport staff on the day of travel, including at check-in. WHERE TO BOOK QANTAS FLIGHT TICKETS Qantas Airline flight ticket can be booked online on their?website ?or in person at their desk. However, in order?to avoid mistakes, booking can be made through authorized travel agents. Hotels.ng/flights is available?for flight ticket booking. ONLINE BOOKING AND CHECK IN Qantas Airline offers online services that enable customers to book and manage their bookings online. Qantas airline offers mobile check in, online check in, airport check in and auto check in. Mobile Check In This is available?for flights within Australia only and currently not available for international travel. Check in is done on the Qantas app from 24 hours up until 30 minutes before your flight leaves. Online Check In Online check-in is available from 24 hours until 30 minutes before the flight leaves for Domestic flights. For international travel, it's 24 hours until 2 hours before departure. After this is done, a boarding pass is to be printed. Airport Check In This is easily?done at Qantas airline self-serve kiosks located in the departure area before security. Passengers travelling with bags can print bag tags before dropping them off at the bag drop kiosk. Auto Check In This service prompts travellers to access their boarding pass through an SMS. This confirms to the travellers that they are ready to fly. FLYING WITH CHILDREN At Qantas, infant is defined as any child under 2 years old. Healthy newborn babies may travel after 7 days of delivery without medical clearance. Qantas airline does not recommend travelling with infants within this time. However, if it is needful to travel within 7 days of delivery, they will need to get Qantas medical clearance. CHILDREN BAGGAGE ALLOWANCE In general, the carry-on and checked baggage allowance for children is the same as adults. Passengers travelling with an infant or toddler are permitted to carry a reasonable quantity of liquid, aerosol or gel products for the infant or toddler on-board for the duration of the flight and any delays that might occur. A 'reasonable quantity' will be at the discretion of the security screening officer at customs. Baby products may include, but are not limited to: baby milk, including breast milk; sterilized water;juice; baby food in liquid, gel or paste form; and disposable wipes. Products such as baby milk powder that are not liquids, aerosols or gels can be taken on-board. UNACCOMPANIED MINOR Qantas Airline offers the unaccompanied minor service, but?the service is offered on selected connecting Qantas flights and it can conveniently be booked online for domestic flights. Qantas considers a child under 12 years to be an Unaccompanied Minor if the child is travelling without the supervision of: The child's parent or guardian; or The child's sibling 15 years or older; or An adult nominated by the child's parent or guardian. (including if the child is travelling in a different class or cabin to that person). A Supervision Fee of $50 for domestic flights and $90 for international flights will apply per Unaccompanied Minor per booking made online, through a Qantas Office or a Travel Agent ticketed in Australia or New Zealand. QANTAS TIP FOR ?TRAVELLING WITH CHILDREN Travelling with children can be quite stressful if not properly prepared for. The following points would help both guardian and?child to relax on your upcoming flight. Before Flying

• It is very important that children are hinted properly about the upcoming trip. They should Know what to expect and how long the trip would last.
• The should be shown ?the ticket and passport. Also role play or explaining it like a story can make this a fun experience for them and may help them better understand.
• Let the child know that the airport is a busy place and that they should stay close to you. Consider giving your child the flight number and your mobile number.
• Guardians and parents ?should dress the children in loose, comfortable clothes. Layers will allow you to adjust easily according to the temperature. Bring a spare set of clothes in case the children need them.
• Bringing your child's favorite soft toy will help your child feel more comfortable. Reading books and drawing is good entertainment that can easily be done on-board. Avoid bringing toys that have too many small pieces.

While Flying

• Explaining what is happening to your child will help settle your child especially during take off. Also allowing time for your child to explore will help them take in the changes.
• Earache is common during take off and it can sometimes be avoided if children chew or suck on something such as a lolly or for babies they can be fed or suck on their pacifier. Parents should come along with pacifiers.
• Children should be shown how to use the controls found in their seat including in-flight entertainment systems. Qantas airlines ?offer a range of child friendly in-flight entertainment content.
• When sleeping, it may help to change your child into their pyjamas as well as keeping their favorite bedtime toy or blanket next to them to cuddle.
• We do have nappies and baby wipes on-board but our supplies are limited so please ensure you do bring enough for your child. Changing tables are also available onboard in selected washrooms.

FLYING WITH PETS Only service dogs can be carried into the passenger cabin of the aircraft.?Qantas Freight also offers a service for unaccompanied pet travel. TERMS AND CHECK IN POLICY Check-in typically opens 3 hours prior to departure and closes one hour before departure, and the boarding gates close 20 minutes before departure. However, it varies by departure port.

Flight Departing:	Recommended Check-in	Latest Check-in
Domestic (QF400 and above).	45 minutes	30 minutes
Domestic Qantas codeshare services operated by Jetstar (QF5000-QF5999).	60 minutes	30 minutes
Domestic connecting to International travel (QF400 and above). For example: Canberra to Sydney to Los Angeles.	60 minutes	45?minutes
Domestic travel where your flight departs from an Australian international terminal (QF1-QF399).	120 minutes	60 minutes
Group check-in for domestic flights (QF400 and above) or for domestic travel where your flight departs from an Australian international terminal (QF1-QF399).	90 minutes	60 minutes
International Qantas operated services at all Australian international airports (QF1-QF399).	Economy/Premium Economy 120 minutesBusiness/First 90 minutes	Economy/Premium Economy 90 minutesBusiness/First 60 minutes
International Qantas codeshare services operated by Jetstar at all Australian international airports.	120 minutes	60 minutes
Travel on oneworld partners, codeshare partners or other designated international partners.	Contact the operating carrier for their recommended check-in times.

  HAND BAGGAGE ALLOWANCE

Route	Piece Allowance & Dimensions*	Weight Allowance
Australian Domestic (except Dash 8 services)	All Classes: 2 x 105cm (41in) bags or 1 x 105cm (41in) bag plus 1 x 185cm (73in) non rigid garment bag or 1 x 115cm (45in) bag	7kg (15lb) per piece
Dash 8 services	1 x 105cm (41in) bag	7kg (15lb) total
All International	First/Business/Premium Economy: 2 x 115cm (45in) bags or 1 x 115cm (45in) bag plus 1 x 185cm (73in) non rigid garment bag Economy: 1 x 115cm (45in) bag or 1 x 185cm (73in) non rigid garment bag	7kg (15lb) per piece

  CHECKED BAGGAGE ALLOWANCE International Flights (Excluding North and South America)

Travel Class	Checked Baggage allowance No single piece can exceed 32kg (70lb)
	Adult	Qantas Club members and Silver Qantas Frequent Flyers	Gold Qantas Frequent Flyers	Platinum and Platinum One Qantas Frequent Flyers
Economy	30kg (66lb)	42kg (92lb)	46kg (101lb)	50kg (110lb)
Premium Economy	40kg (88lb)	52kg (114lb)	56kg (123lb)	60kg (132lb)
Business	40kg (88lb)	52kg (114lb)	56kg (123lb	60kg (132lb)
First	50kg (110lb)	62kg (136lb)	66kg (145lb)	70kg (154lb)

  International Flights to North and South America

Travel Class	Checked Baggage Allowance No single piece can exceed 32kg (70lb)
	Adult	Qantas Club members and Silver and Gold Qantas Frequent Flyers	Platinum and Platinum One Qantas Frequent Flyers
Economy	2 pieces up to 23kg (50lb) each	3?pieces up to 23kg (50lb) each	3?pieces up to 32kg (70lb) each
Premium Economy	2 pieces up to 23kg (50lb) each	3?pieces up to 23kg (50lb) each	3?pieces up to 32kg (70lb) each
Business	3?pieces up to 32kg (70lb) each	3?pieces up to 32kg (70lb) each	4?pieces up to 32kg (70lb) each
First	3?pieces up to 32kg (70lb) each	3?pieces up to 32kg (70lb) each	4?pieces up to 32kg (70lb) each

  Domestic Flights

Travel Class	Checked Baggage allowance No single piece can exceed 32kg (70lb)
	Adult	Qantas Club members and Silver Qantas Frequent Flyers	Gold Qantas Frequent Flyers	Platinum and Platinum One Qantas Frequent Flyers
Economy	1 piece up to?23kg (50lb)	1 piece?up to?32kg (70lb)	2?pieces up to?32kg (70lb) each	2?pieces?up to?32kg (70lb) each
Business	2?pieces?up to?32kg (70lb) each	2?pieces?up to?32kg (70lb) each	2?pieces?up to?32kg (70lb) each	3?pieces?up to?32kg (70lb) each

  Infant Allowance

	Allowance	Additional?Items
Domestic	None	plus?3?infant items~
International Flights to/from The Americas	1 piece up to 10kg (22lb) with total dimensions not exceeding 115cm (45in)	plus?3?infant items~
International Flights on all other routes (other than The Americas)	10kg (22lb)Exception: 1 piece up to 10kg (22lb) on QF4021/4022/4023/4024/4025/4026 between Singapore-Narita and Singapore-Haneda, and QF3874/3875 between Singapore-Helsinki	plus?3?infant items~

  Child Allowance

	Allowance	Additional?Items
Domestic	Same as standard adult allowance	plus?2 child items~
International Flights to/from The Americas	Same as standard adult allowance	plus?2 child items~
International Flights on all other routes (other than The Americas)	Same as standard adult allowance	plus?2 child items~

CARRY ON ITEMS In addition to your hand baggage allowance, you can also carry personal items such as one ladies handbag or one small briefcase, one coat, cape or blanket, one umbrella, one pair of crutches or walking stick, one small camera or binoculars, limited reading material, an infant?s carrying basket, and duty free items purchased on the day of your flight. Laptops and laptop bags have to fit within your hand baggage allowance. RESTRICTED ITEMS IN CARRY ON BAGGAGE Guns, firearms and other devices that discharge projectiles, including toys, antiques and replicas. Stunning devices like?Stun guns, pepper spray, mace, animal repellents. Objects with sharp points or edges like?Knives, axes, ice picks, razor blades, scissors, martial art equipment. Workers Tools like?Crowbars, drills, screw-drivers, saws, nail guns, blowtorches. Blunt Instruments like?Baseball bats, clubs, batons, hockey sticks. Explosives and incendiary devices (including replicas) like?Fireworks, ammunition, fuel. RESTRICTED ITEMS IN CHECKED BAGGAGE Bleaching agents Cook top lighters Disabling devices (e.g. mace, pepper spray, etc) containing an irritant or incapacitating substance Electro shock weapons (e.g. Tasers) Fertilisers Fire extinguishers Fireworks Flammable aerosol cans (not including toiletries) Flammable gas cylinders/cartridges Flammable liquids Flares Hydrogen peroxide Industrial cleaning products Insecticides and weed killers Non-flammable gas cartridges over 28g (ie. soda stream canisters) Oil paint Party poppers Petrol Pool cleaning products Self-inflating life rafts Security-type attache cases (e.g. cash boxes, cash bags, etc) incorporating dangerous goods, such as lithium batteries and/or pyrotechnic material Sparklers It is also important to note that: Alcohol over 70%: not permitted Alcohol between 24%-70%: maximum 5L per passenger* Alcohol under 24%: no quantity limit applies to checked baggage* Alcohol must be securely sealed in retail packaging