Overview Of Garuda Indonesia
Garuda Indonesia, formerly known as Garuda Indonesian Airways, is one of the world?s best airlines and a member of the SkyTeam airline alliance. It was founded in August 1947 as KLM Interinsulair Bedrijf and commenced full operations in January 1949 as Garuda Indonesian Airways. With major hubs in Kualanamu International Airport, NNgurah Rai International Airport, Soekarno-Hatta International Airport, Sultan Hasanuddin International Airport, and secondary hubs in Juanda International Airport and Sultann Aji Muhammad Sulaiman Airport. The Airline has its headquarters in Garuda city building M1 street, Soekarno ?Hatta International Airport, Tangerang, Banten, Indonesia.
Alliances With Garuda Indonesia
Garuda Indonesia, through codesharing agreements has been able to extend its services into some parts of Europe. Garuda Indonesia has an alliance with airlines like Aeroflot, Aeromexico, Air Europa, Air France, All Nippon Airways, Bangkok Airways, China Airlines, China Eastern Airlines, China Southern Airlines, Delta Air Lines, Etihad Airways, Hong Kong Airlines, Jet Airways, Kenya Airways, KLM, Korean Air, Malaysia Airlines, Myanmar Airways International, Oman Air, Philippine Airlines, Royal Brunei Airlines, SilkAir, Singapore Airlines, Turkish Airlines, Vietnam Airlines, and XiamenAir.
Garuda Indonesia Focus Cities
The airline operates several destinations in its local market across airports which include Adisucipto International Airport, Sam Ratulangi International Airport, and Sultan Badaruddin II International Airport.
Classes Of Flights
The airline fleet consists of aircrafts featuring economy, business, and first class cabins.
First Class
The first class cabin is available on some Boeing aircraft containing 8 suites with AVOD screens and flexible seats that could be used as beds. Passengers in the first class have access to free in-flight Wi-Fi connectivity, as well as the availability of international cuisines.
Executive Class
The executive class cabin, also the business class, features fully flat-bbed seats with fully equipped private in-flight entertainment system, laptop power supply, and USBB ports. Additional services include the provision of meals, snacks, and other beverages.
Economy Class
Garuda Indonesia airline offers economy cabin seats on all its flights.
Routes Operated By Garuda Indonesia
With over 500 departures every day, Garuda Indonesia airline travels to 133 destinations in 3 continents using its fleet of over 140 aircraft, to cities such as Singapore, Shanghai, Tokyo, Amsterdam, and London.
International Routes Operated By Garuda Indonesia
Australia ? Melbourne, Perth, and Sydney
South East Asia - Bandar Seri Begawan, Bangkok, Chiang Mai, Chiang Rai, Koh Samui,Krabi, Kuala Lumpur, Lampang, Manila, Phuket, Saigon, Singapore, Udon Thani, Yangoon
Hong Kong, China, Japan & Korea ? Beijing, Chitose,Fukuoka, Guangzhou, Hong Kong, Itami ? Osaka, Komatsu, Nagoya, Osaka, Sendai, Seoul, Shanghai, Taipei, Takamatsu, Tokyo (Haneda), Tokyo (Narita).
Middle East & Europe - Abu Dhabi, Amsterdam, Athens, Bahrain, Barcelona, Brussels, Dubai, Dublin, Dusseldorf, Frankfurt, Istanbul, Jeddah, London (Gatwick), London (Heathrow), Medina, Madrid, Manchester, Milan, Moscow, Munic, Muscat, Paris, Paris (Charles De Gaulle), Rome, Berlin, Copenhagen, Sheremetyevo, Oslo, Stockholm, Venice, Salalah.
North America ? Chicago, Los Angeles, New York, San Francisco, and Seattle.
Africa - Cairo and Nairobi
India - Madras, New Delhi, and Mumbai
| City |
Country |
Airport |
| Abu Dhabi |
United Arab Emirates |
Abu Dhabi International Airport |
| Adelaide |
Australia |
Adelaide Airport |
| Amsterdam |
Netherlands |
Amsterdam Airport Schiphol |
| Athens |
Greece |
Ellinikon International Airport |
| Auckland |
New Zealand |
Auckland Airport |
| Bandar Lampung |
Indonesia |
Radin Inten II Airport |
| Banjarmasin |
Indonesia |
Syamsudin Noor Airport |
| Bangkok |
Thailand |
Don Mueang International Airport |
| Beijing |
China |
Beijing Capital International Airport |
| Beirut |
Lebanon |
Beirut?Rafic Hariri International Airport |
| Brisbane |
Australia |
Brisbane Airport |
| Brussels |
Belgium |
Brussels Airport |
| Cairo |
Egypt |
Cairo International Airport |
| Chengdu |
China |
Chengdu Shuangliu International Airport |
| Colombo |
Sri Lanka |
Bandaranaike International Airport |
| Dammam |
Saudi Arabia |
King Fahd International Airport |
| Darwin |
Australia |
Darwin International Airport |
| Delhi |
India |
Indira Gandhi International Airport |
| Dubai |
United Arab Emirates |
Dubai International Airport |
| Frankfurt |
Germany |
Frankfurt Airport |
| Fukuoka |
Japan |
Fukuoka Airport |
| Guangzhou |
China |
Guangzhou Baiyun International Airport |
| Ho Chi Minh City |
Vietnam |
Tan Son Nhat International Airport |
| Honolulu |
United States |
Honolulu International Airport |
| Jeddah |
Saudi Arabia |
King Abdulaziz International Airport |
| Johannesburg |
South Africa |
O.R. Tambo International Airport |
| Kaohsiung |
Taiwan |
Kaohsiung International Airport |
| Karachi |
Pakistan |
Jinnah International Airport |
| Kuala Lumpur |
Malaysia |
Kuala Lumpur International Airport |
| London |
United Kingdom |
Gatwick Airport |
| London |
United Kingdom |
Heathrow Airport |
| Los Angeles |
United States |
Los Angeles International Airport |
| Madrid |
Spain |
Adolfo Suarez Madrid-Barajas Airport |
| Manila |
Philippines |
Ninoy Aquino International Airport |
| Medina |
Saudi Arabia |
Prince Mohammad bin Abdulaziz Airport |
| Melbourne |
Australia |
Melbourne Airport |
| Moscow |
Russia |
Domodedovo International Airport |
| Mumbai |
India |
Chhatrapati Shivaji International Airport |
| Osaka |
Japan |
Kansai International Airport |
| Paris |
France |
Charles de Gaulle Airport |
| Penang |
Malaysia |
Penang International Airport |
| Perth |
Australia |
Perth Airport |
| Phnom Penh |
Cambodia |
Phnom Penh International Airport |
| Prague |
Czech Republic |
V?clav Havel Airport Prague |
|
| Rome |
Italy |
Leonardo da Vinci?Fiumicino Airport |
|
| Seoul |
Korea |
Incheon International Airport |
|
| Shanghai |
China |
Shanghai Pudong International Airport |
|
|
| Singapore |
Singapore |
Singapore Changi Airport |
|
| Sydney |
Australia |
Sydney Airport |
|
| Taipei |
Taiwan |
Taoyuan International Airport |
|
| Tokyo |
Japan |
Haneda Airport |
|
| Tokyo |
Japan |
Narita International Airport |
|
| Vienna |
Austria |
Vienna International Airport |
|
| Yogyakarta |
Indonesia |
Adisucipto International Airport |
|
| Z?rich |
Switzerland |
Z?rich Airport |
|
Flight Schedule
The following tables contain flight schedules of major domestic and international routes operated by Garuda Indonesia.
| SINGAPORE TO DENPASAR |
| FLIGHT |
DEPART |
ARRIVES |
FREQUENCY |
| GA 847 |
1620 SIN |
1855 DPS |
DAILY |
| GA 841 |
1915 SIN |
2150 DPS |
DAILY |
| GA 823 |
0655 SIN |
0730 CGK |
DAILY |
| GA 404 |
0915 CGK |
1200 DPS |
DAILY |
| GA 891 |
1610 SIN |
1645 CGK |
DAILY |
| GA 414 |
1830 CGK |
2115 DPS |
DAILY |
| GA 825 |
1000 SIN |
1035 CGK |
DAILY |
| GA 408 |
1300 CGK |
1545 DPS |
DAILY |
| GA 869 |
1740 SIN |
1815 CGK |
DAILY |
| GA 418 |
2100 CGK |
2345 DPS |
DAILY |
| GA 831 |
1500 SIN |
1535 CGK |
DAILY |
| DENPASAR TO SINGAPORE |
| FLIGHT |
DEPARTS |
ARRIVES |
FREQUENCY |
| GA 840 |
1550 DPS |
1820 SIN |
DAILY |
| GA 846 |
1955 DPS |
2225 SIN |
DAILY |
| GA 401 |
0800 DPS |
0845 CGK |
DAILY |
| GA 824 |
0950 CGK |
1225 SIN |
DAILY |
| GA 407 |
1300 DPS |
1345 CGK |
DAILY |
| GA 830 |
1455 CGK |
1730 SIN |
DAILY |
| GA 411 |
1625 DPS |
1710 CGK |
DAILY |
| GA 834 |
1900 CGK |
2135 SIN |
DAILY |
| GA 653 |
1350 DPS |
1435 CGK |
DAILY |
| GA 832 |
1630 CGK |
1905 SIN |
DAILY |
| GA 403 |
1135 DPS |
1220 CGK |
DAILY |
| GA 830 |
1455 CGK |
1730 SIN |
DAILY |
| GA 401 |
0800 DPS |
0845 CGK |
DAILY |
| GA 826 |
1130 CGK |
1405 SIN |
DAILY |
| GA 407 |
1300 DPS |
1345 CGK |
DAILY |
| DENPASAR TO SYDNEY |
| FLIGHT |
DEPARTS |
ARRIVES |
FREQUENCY |
| GA 714 |
1110 DPS |
0945 SYD |
DAILY |
| GA 714 |
0015 DPS |
0850 SYD |
DAILY |
| GA 714 |
0055 DPS |
0930 SYD |
DAILY |
| SYDNEY TO DENPASAR |
| FLIGHT |
DEPARTS |
ARRIVES |
FREQUENCY |
| GA 715 |
1100 SYD |
1415 DPS |
DAILY |
| SYDNEY TO DENPASAR |
| FLIGHT |
DEPARTS |
ARRIVES |
FREQUENCY |
| GA 715 |
1100 SYD |
1415 DPS |
DAILY |
| TOKYO TO DENPASAR |
| FLIGHT |
DEPARTS |
ARRIVES |
FREQUENCY |
| GA 881 |
1100 NRT |
1725 DPS |
DAILY |
|
| TOP |
| BANGKOK TO DENPASAR |
| FLIGHT |
DEPARTS |
ARRIVES |
FREQUENCY |
| GA 867 |
0230 BKK |
0600 CGK |
DAILY |
| GA 402 |
0810 CGK |
1055 DPS |
DAILY |
| GA 867 |
0230 BKK |
0600 CGK |
DAILY |
| GA 404 |
0915 CGK |
1200 DPS |
DAILY |
|
|
| DENPASAR TO BANGKOK |
| FLIGHT |
DEPARTS |
ARRIVES |
FREQUENCY |
| GA 417 |
2000 DPS |
2045 CGK |
DAILY |
| GA 866 |
2200 CGK |
0130 BKK Next day |
DAILY |
| GA 411 |
1625 DPS |
1710 CGK |
DAILY |
| GA 866 |
2200 CGK |
0130 BKK Next day |
DAILY |
| GA 880 |
2220 DPS |
2300 CGK |
DAILY |
| GA 866 |
2200 CGK |
0130 BKK Next day |
DAILY |
| GA 415 |
1900 DPS |
1945 CGK |
DAILY |
| GA 866 |
2200 CGK |
0130 BKK Next day |
DAILY |
| GA 405 |
1900 DPS |
1945 CGK |
DAILY |
| GA 866 |
2200 CGK |
0130 BKK Next day |
DAILY |
| GA 419 |
2305 DPS |
2350 CGK |
DAILY |
| GA 866 |
2200 CGK |
0130 BKK Next day |
DAILY |
|
|
| HONG KONG TO DENPASAR |
| FLIGHT |
DEPARTS |
ARRIVES |
FREQUENCY |
| GA 863 |
1550 HKG |
1935 CGK |
DAILY |
| GA 652 |
2205 CGK |
0050 DPS Next day |
DAILY |
| GA 863 |
1550 HKG |
1935 CGK |
DAILY |
| GA 400 |
0610 CGK |
0855 DPS |
DAILY |
| GA 863 |
1550 HKG |
1935 CGK |
DAILY |
| GA 402 |
0810 CGK |
1055 DPS |
DAILY |
|
| DENPASAR TO HONG KONG |
| FLIGHT |
DEPARTS |
ARRIVES |
FREQUENCY |
| GA 880 |
2220 DPS |
2300 CGK |
DAILY |
| GA 860 |
0915 CGK |
1450 HKG |
DAILY |
| GA 417 |
2000 DPS |
2045 CGK |
DAILY |
| GA 860 |
0915 CGK |
1450 HKG |
DAILY |
| GA 419 |
2305 DPS |
2350 CGK |
DAILY |
| GA 860 |
0915 CGK |
1450 HKG |
DAILY |
|
| TOKYO TO JAKARTA |
| FLIGHT |
DEPARTS |
ARRIVES |
FREQUENCY |
| GA 881 |
1100 NRT |
1725 DPS |
DAILY |
| GA 417 |
2200 DPS |
2045 CGK |
DAILY |
| GA 881 |
1100 NRT |
1725 DPS |
DAILY |
| GA 880 |
2220 DPS |
2300 CGK |
DAILY |
| GA 881 |
1100 NRT |
1725 DPS |
DAILY |
| GA 405 |
1900 DPS |
1945 CGK |
DAILY |
| GA 881 |
1100 NRT |
1725 DPS |
DAILY |
| GA 415 |
1900 DPS |
1945 CGK |
DAILY |
|
| JAKARTA TO TOKYO |
| FLIGHT |
DEPARTS |
ARRIVES |
FREQUENCY |
| GA 880 |
2359 CGK |
0850 NRT Next day |
DAILY |
|
| BANGKOK TO JAKARTA |
| FLIGHT |
DEPARTS |
ARRIVES |
FREQUENCY |
| GA 867 |
0230 BKK |
0600 CGK |
DAILY |
|
| JAKARTA TO BANGKOK |
| FLIGHT |
DEPARTS |
ARRIVES |
FREQUENCY |
| GA 866 |
2200 CGK |
0130 BKK |
DAILY |
|
| HONG KONG TO JAKARTA |
| FLIGHT |
DEPARTS |
ARRIVES |
FREQUENCY |
| GA 863 |
1550 HKG |
1935 CGK |
DAILY |
|
| JAKARTA TO HONG KONG |
| FLIGHT |
DEPARTS |
ARRIVES |
FREQUENCY |
| GA 860 |
0915 CGK |
1450 HKG |
DAILY |
|
| SINGAPORE TO JAKARTA |
| FLIGHT |
DEPARTS |
ARRIVES |
FREQUENCY |
| GA 823 |
0655 SIN |
0730 CGK |
DAILY |
| GA 825 |
1000 SIN |
1035 CGK |
DAILY |
| GA 827 |
1120 SIN |
1155 CGK |
DAILY |
| GA 829 |
1315 SIN |
1350 CGK |
DAILY |
| GA 831 |
1500 SIN |
1535 CGK |
DAILY |
| GA 891 |
1610 SIN |
1645 CGK |
DAILY |
| GA 897 |
1640 SIN |
1715 CGK |
DAILY |
| GA 869 |
1740 SIN |
1815 CGK |
DAILY |
| GA 833 |
2005 SIN |
2040 CGK |
DAILY |
| GA 835 |
2230 SIN |
2305 CGK |
DAILY |
|
| JAKARTA TO SINGAPORE |
| FLIGHT |
DEPARTS |
ARRIVES |
FREQUENCY |
| GA 822 |
0630 CGK |
0905 SIN |
DAILY |
| GA 868 |
0830 CGK |
1105 SIN |
DAILY |
| GA 824 |
0950 CGK |
1225 SIN |
DAILY |
| GA 826 |
1130 CGK |
1405 SIN |
DAILY |
| GA 828 |
1225 CGK |
1530 SIN |
DAILY |
| GA 830 |
1455 CGK |
1730 SIN |
DAILY |
| GA 832 |
1630 CGK |
1905 SIN |
DAILY |
| GA 834 |
1900 CGK |
2135 SIN |
DAILY |
| GA 406 |
1130 CGK |
1415 DPS |
DAILY |
| GA 840 |
1550 DPS |
1820 SIN |
DAILY |
| GA 404 |
0915 CGK |
1200 DPS |
DAILY |
|
| SYDNEY TO JAKARTA |
| FLIGHT |
DEPARTURE |
ARRIVAL |
FREQUENCY |
| GA 715 |
1100 SYD |
1415 DPS |
DAILY |
| GA 411 |
1625 DPS |
1710 CGK |
DAILY |
| GA 715 |
1100 SYD |
1415 DPS |
DAILY |
| GA 417 |
2000 DPS |
2045 CGK |
DAILY |
| GA 715 |
1100 SYD |
1415 DPS |
DAILY |
| GA 409 |
1525 DPS |
1610 CGK |
DAILY |
|
| JAKARTA TO SYDNEY |
| FLIGHT |
DEPARTS |
ARRIVES |
FREQUENCY |
| GA 414 |
1830 CGK |
2115 DPS |
DAILY |
| GA 714 |
0015 DPS |
0850 SYD |
DAILY |
| GA 408 |
1300 CGK |
1545 DPS |
DAILY |
| GA 714 |
0015 DPS |
0850 SYD |
DAILY |
| GA 416 |
2050 CGK |
2335 DPS |
DAILY |
| GA 714 |
0055 DPS |
0930 SYD |
DAILY |
| GA 420 |
2045 CGK |
2330 DPS |
DAILY |
| GA 714 |
0055 DPS |
0930 SYD |
DAILY |
| GA 418 |
2020 CGK |
2305 DPS |
DAILY |
| GA 714 |
0005 DPS |
0840 SYD |
DAILY |
|
Garuda Indonesia Fleet
The Garuda Indonesia fleet contains 142 aircraft dedicated to serving certain destinations. The Boeing 777-300ER is used for flights from Jakarta to Singapore, Amsterdam, London, Jeddah, Medina, Tokyo, as well as local flights to Denpasar. It is also used to fly to other popular location from Denpasar to Beijing, Tokyo, and Shangai.
The Airbus A330-300 is used for shorter flights from Denpasar and Jakarta to Beijing, Shanghai, Hong Kong, and Seoul. It is also used for the occasional hajj and charter flights. The Boeing 737-800 flies to domestic destinations, as well as selected international routes between Jakarta and Perth, Singapore, Kuala Lumpur, Guangzhou, Bangkok and Mumbai. Aircraft like the Bombardier CRJ1000 NextGen operate regional and charter flights.
The airline is currently undergoing a fleet expansion program by purchasing new and more contemporary aircraft for ease of service to its increasing destinations.
Aircraft belonging to Garuda Indonesia fleet can be identified with its white coloured flaps and fuselage, as well as a sky blue/deep blue rudder.
Travel Packages Offered By Garuda Indonesia
GarudaMiles Program
GarudaMiles is a Garuda Indonesia's frequent flyer program, designed for loyal customers. Passenngers can earn earn miles when they fly with the airline and its partner airlines. The accumulated miles can then be redeemed for Award Tickets to any destination of choice or Upgrade Awards from Economy to Business Class on chosen flights. A benefit of the program is that both awards can be transferred to a third party including family members, friends, business associates etc.
As a member of the GarudaMiles program, passengers are allowed an array of unique offers and member only privileges including special check-in counters at the airport, extra baggage allowance, priority baggage handling, priority waitlist on ticket reservations, access to Garuda Indonesia airport lounges, and other great offers from partners of Garuda Indonesia worldwide.
SkyPriority Program
The loyalty program began in 2012 at Taipei International Airport and then in major airports in msterdam, Atlanta, Beijing, Guangzhou, Nairobi, Paris, Rome and Seoul. It is referred to as the red carpet treatment for the airline?s most loyal customers.
Benefits of the SkyPriority loyalty program
Advantages of this program to eligible customers include priority check-inn areas where passengers on the program are allowed to check-inn before the rest of passengers aboard the flight, other bbenefits include priority bbaggage drop off, priority service at ticket and/or transfer desks, speedy security and passport clearance, priority boarding and priority baggage handling.
Travel Insurance Program
The Garuda Indonesia Travel Insurance program is designed for customers flying domestic and international flights from Indonesia alone. Garuda Indonesia passengers who purchase Garuda Indonesia tickets online can purchase Garuda Indonesia Travel Insurance on any routes of the Garuda Indonesia network where it is offered. The passenger must be a valid and legal resident of the country of departure where Garuda Indonesia flies from and where Garuda Indonesia Travel Insurance is offered.
All age categories are eligible for the program but it is only valid for the duration of the passenger?s trip or for a maximum of 30 days from the date of departure for domestic flights, and 90 days for international flights. The insurance can be cancelled within 24 hours of purchase, and is also refundable within this time. However, it cannot be cancelled afterwards.
Special Services Offered By Garuda Indonesia
Business Lounge
The Business Lounge at Garuda Indonesia, available to business class passengers, offers an variety of world-class contemporary facilities like the business centre, complimentary wireless internet connection, relaxation spots, reflexology machine, shower, nursery room and prayer room.
From their arrival into the Garuda Indonesia Executive Lounge, the passengers are welcomed by the unique ambience around. The lounge staff of Garuda Indonesia is available to help the passengers with all the necessary documents needed for their travel.
The lounge also provides a wide array of delicious food and drinks for the enjoyment of passengers. Different menus are served everyday of the week to promote the wide variety of Indonesian cuisine. For a maximum ground experience, the Business Lounge is also equipped with a mini bar. The Garuda Indonesia Business Lounge is open every day from 5 AM till the last flight.
Passenger Service Assistance
Passenger Service Assistance, also called PSA, is an on the ground service provided by Garuda Indonesia in airports. The Garuda Indonesia staff are stationed to make ensure there is maximum convenience for the passengers, both on their departure and arrival.
Apart from the C Class passengers, the airline now also serves all Garuda Indonesia passengers who need special assistance in the airport. The Passenger Service Assistance includes assisting the travellers on both domestic and international flights during their check-in, Fast Track immigration for passengers on international flights, upon departure and arrival, transit and baggage handover on the arrival terminal for C Class passengers.
Special Needs
Garuda Indonesia offers special services to passengers with disabilities including deaf, lame, and blind passengers. However, for the purpose of safety, these passengers will have to seek and obtain approval of the airline if they need to use any electrical/electronic medical equipment aboard the flights. On a few occasions, passengers will likewise need to tender a Medical Clearance issued by Garuda Sentra Medika containing health statement from their appointed doctor or flight surgeon. This is all required to ensure that the equipment does not interfere with the aircraft navigation and communication systems.
Online Booking and Check-in
Online Booking
All flights operated by Garuda Indonesia including one way trips, round trips, and Multi-City flights can be booked online by filing online forms. Requirements include completing fields requesting the departure and arrival city, date of departure, class of flight, category of passengers, and on occasions when there is a special offer or promo on a particular flight, passengers are required to enter the promo codes for the particular flight.
Online Check-In
All bookings on Garuda Indonesia are allowed just one Online Check-in. On the occasion when there is more than a passenger on a booking, all passengers are required to check in at the same time. Failure to do this means those passengers will not be able to check in online but physically, by the desk at the airport.
The Online Check-in platform can be accessed between 24 hours to 4 hours before departure for all flights except for domestic flights departing from Jakarta where the online check-in is available from 24 hours to 2 hours before departure.
Passengers should note that Online Check-in is not available for some category of travellers including passengers without an e-ticket, infants under 2 years old who are not occupying a seat, passengers who need special assistance at the airport, such as pregnant passengers, children younger than 12 years old who travel alone, unaccompanied minors, the passengers that require wheelchair, stretcher case, or any other special handlings at the airport.
Priority Booking
Priority booking services may only be available as a unique service to members of the airline?s loyalty program such as the GarudaMiles and SkyPriority programs. Here, members are allowed to reserve seats of their choice on the flights at their leisure or on a first come first serve basis.
Flying With Children on Garuda Indonesia
Unaccompanied minors between the ages of 7 until 12 years of age are allowed to fly on the airline if they meet the following requirements:
they are medically fit
their flight transit does not include an overnight stay
they have all the required travel documents for flying with the airline
Garuda Indonesia also provides special assistance for new born babies as young as 7 days and as old as 2 years old with an adult escort. At their prior request, bassinets and other baby meals are available in-flight. During takeoff, landing and whenever the fasten seat belt sign is on then the baby must held on the lap of the mother.
Flying With Pets on Garuda Indonesia
Garuda Indonesia does not allow passengers fly with small pets like dogs, cats or other animals to travel in the cabin of the aircraft. As an option, if it is an animal asides a dog or cat, or when it is a very long flight, Garuda Indonesia Airlines may transport the pets in the cargo section of the aircraft, but according to its regulations. If the pet is travelling in the cargo section it must be kept in a pet crate that is IATA compliant.
The airline also requires a health certificate showing that the pet is in good health, fit for travel, free of diseases transferrabble to the human, and has been properly vaccinated. If it is an international travel, Garuda Indonesia r equires that passengers have the proper documents to enter that country with their pets.
When the runway temperature is above 84F (29C) degrees at the departure airport, Garuda Indonesia Airlines often refuse to board pets as cargo or checked baggage.
Garuda Indonesia Cargo Delivery
SBU Cargo is responsible for handling cargo operations by air transport using the aircraft of Garuda Indonesia. Coupled with direct selling, SBU Cargo also promotes its services by forming alliances with its partners including several Agents or Freight Forwarder and GSSA for both domestic and international destinations. SBU Cargo via Cargo Service Center (CSC) also operates "City to Port" and "City to City" cargo transportation operations so that the delivery process of cargo can be closer to the sender and beneficiary. SBU Cargo formed alliances with a number of airlines such as Korean Air, Malaysia Airlines, China Airlines to increase its cargo deliveries to certain destinations overseas.
Garuda Indonesia Cargo has the capacity to operate cargo deliveries to more than 30 destinations in Europe alone. Cargo delivery is carried by aircraft from airports in Jakarta to Amsterdam, to be then distributed by Jan de Rick to other destination cities in Europe.
Cargo delivery products include the Go Express and the Go Regular cargo service.
Garuda Indonesia Terms and Check In Policy
General Baggage Policy
Baggage accepted aboard the flight by the airline cann only include items related to clothing and comfort of passengers with as relevant with the flight.
Each piece of checked in bbaggage must not exceed 32kg, while unchecked baggage should not exceed 7kg.
Free Baggage Allowance
Baggage allowance rules differ according to the type of flight, domestic or international.
Domestic flights
Adult
First Class: 40kg, Business Class: 30kg, Economy: 20kg
Children: First Class: 40kg, Business Class: 30kg, Economy: 20kg
Infant
First Class: 20kg, Business/Economy Class: 10kg
International Flights
Adult
First Class: 64kg, Business Class: 40kg, Economy: 30kg
Children
First Class: 50kg, Business Class: 40kg, Economy: 30kg
Infant
First Class: 20kg, Business/Economy Class: 10kg
Restricted Items
For passenger security and safety reasons, the following items are prohibited from being carried on all Garuda Indonesia flights :
Corrosive material: Mercury (may be contained in thermometers); acids, alkalis and vehicle batteries;
Explosives: Grenades of all types, blasting caps; detonator, fuse, explosives device;
Compressed gases (flammable, non-flammable, or poisonous): Propane, butane;
Flammable liquids: Gasoline, paints, thinner and adhesives, lighter fluid, methanol;
Flammable solid: firelighters, fireworks, flares;
Oxidizers: bleaching powder, peroxides;
Radioactive materials
Chemical and toxic substance: fire extinguishers, arsenic, intecticide, etc;
Small lithium battery-powered vehicles are strictly prohibited to be carried by passenger into the aircraft, either as Carry-On Baggage or Checked Baggage for all Garuda Indonesia flights.
Stunning Device: stun guns, tasers, stub batons including animal stunner.
Self defense spray: Tear gas and acid spray are prohibited.
Check In Policy
It is required that passengers bring all necessary travel documents as they may be refused entry into another country if they do not hold all these documents. Passengers must also arrive at the airport on time to avoid unnecessary delays at the terminal.
