Overview Of Virgin America
Virgin America was established in 2004 and began flight operations in 2007. It has hubs in Los Angeles International Airport and San Francisco International with a fleet size of 65 aircraft flying to 24 destinations. Virgin America is a subsidiary of Alaska Air Group, its headquarters in Burlingame, California. The airline concerns its operations with providing low flight rates and high quality service for fights between major cities. As a result of its acquisition by the Alaska Air Group, Virgin America has become an affiliate flight operator for other subsidiaries of Alaska Air Group like Alaska Airlines and Horizon Air.
Flight Cabins
There are three classes of flights on Virgin America aircraft; First Class, Main Cabin Select, and Main Cabin.
First Class
Passengers on the first class enjoy complimentary meals and drinks, free satellite TV, and in-flight entertainment system. The seats in the cabin feature power-ports, flexible headrests, and massage control system.
Main Cabin Select
It is an upgrade on the regular main cabin, offering more convenient spaces, wider seats, and luggage storage facility. Meals and drinks, are also free, exclusive TV channels, and movies.
Main Cabin
Main Cabin offers free live satellite television, a couple of on-demand movies and television shows that can be watched on a pay-per-view basis, a selection of games are available for free while and a larger selection of games can only be accessed by purchasing them. Passengers can also order snacks, meals, and alcoholic beverages in-flight.
Routes Operated By Virgin America
Virgin America operates flights to 24 destinations, including twenty-one domestic destinations and three destinations in Mexico. The airline has codeshare agreements with airlines including Alaska Airlines, China Airlines,China Eastern Airlines, Hawaiian Airlines, and Virgin Australia.
Major routes operated by the airline include:
| Country |
City |
Airport |
| Canada?(Ontario) |
Toronto |
Toronto International Airport |
| Mexico?(Baja California Sur) |
San Jos? del Cabo |
Los Cabos International Airport |
| Mexico?(Quintana Roo) |
Canc?n |
Canc?n International Airport |
| Mexico?(Jalisco) |
Puerto Vallarta |
Licenciado Gustavo D?az Ordaz International Airport |
| United States?(Alaska) |
Anchorage |
Ted Stevens Anchorage International Airport |
| United States?(California) |
Los Angeles |
Los Angeles International Airport |
| United States?(California) |
Orange County |
John Wayne Airport |
| United States?(California) |
Palm Springs |
Palm Springs International Airport |
| United States?(California) |
San Diego |
San Diego International Airport |
| United States?(California) |
San Francisco |
San Francisco International Airport |
| United States?(California) |
San Jose |
San Jose International Airport |
| United States?(Colorado) |
Denver |
Denver International Airport |
| United States?(Florida) |
Fort Lauderdale |
Fort Lauderdale?Hollywood International Airport |
| United States?(Florida) |
Orlando |
Orlando International Airport |
| United States?(Hawaii) |
Kahului |
Kahului Airport |
| United States?(Hawaii) |
Honolulu |
Honolulu International Airport |
| United States (Hawaii) |
Kona |
Kona International Airport |
| United States (Indiana) |
Indianapolis |
Indianapolis International |
| United States?(Illinois) |
Chicago |
O'Hare International Airport |
| United States (Maryland) |
Baltimore |
Baltimore-Washington International Airport |
| United States?(Massachusetts) |
Boston |
Boston Logan International Airport |
| United States (Louisiana) |
New Orleans |
Louis Armstrong New Orleans International Airport |
| United States?(Nevada) |
Las Vegas |
McCarran International Airport |
| United States?(New Jersey) |
Newark |
Newark Liberty International Airport |
| United States?(New York) |
New York City |
John F. Kennedy International Airport |
| United States?(New York) |
New York City |
LaGuardia Airport |
| United States?(North Carolina) |
Raleigh |
Raleigh-Durham International Airport |
| United States?(Oregon) |
Portland |
Portland International Airport |
| United States?(Pennsylvania) |
Philadelphia |
Philadelphia International Airport |
| United States (Tennessee) |
Nashville |
Nashville International Airport |
| United States?(Texas) |
Austin |
Austin Bergstrom International Airport |
| United States?(Texas) |
Dallas |
Dallas Love Field |
| United States?(Texas) |
Dallas/Fort Worth |
Dallas/Fort Worth International Airport |
| United States?(Washington, D.C.) |
Washington, D.C. |
Washington Dulles International Airport |
| United States?(Washington, D.C.) |
Washington, D.C. |
Ronald Reagan National Airport |
| United States?(Washington) |
Seattle |
Seattle?Tacoma International Airport
|
Virgin America Flight Schedule
| Origin |
Destination |
Departure |
Estimated
Arrival Time |
? |
|
| San Francisco Intl?(KSFO) |
Reagan National?(KDCA) |
Wed 08:21AM?PDT |
Wed 04:11PM?EDT |
|
|
| San Diego Intl?(KSAN) |
San Francisco Intl?(KSFO) |
Wed 12:14PM?PDT |
Wed 01:13PM?PDT |
|
|
| Los Angeles Intl?(KLAX) |
Kahului?(OGG / PHOG) |
Wed 10:03AM?PDT |
Wed 12:14PM?HST |
|
|
| Boston Logan Intl?(KBOS) |
San Francisco Intl?(KSFO) |
Wed 10:09AM?EDT |
Wed 01:15PM?PDT |
|
|
| Los Angeles Intl?(KLAX) |
Newark Liberty Intl?(KEWR) |
Wed 09:07AM?PDT |
Wed 04:45PM?EDT |
|
|
| Newark Liberty Intl?(KEWR) |
Los Angeles Intl?(KLAX) |
Wed 12:47PM?EDT |
Wed 02:51PM?PDT |
|
|
| San Francisco Intl?(KSFO) |
Newark Liberty Intl?(KEWR) |
Wed 08:15AM?PDT |
Wed 04:16PM?EDT |
|
|
| San Francisco Intl?(KSFO) |
Newark Liberty Intl?(KEWR) |
Wed 10:28AM?PDT |
Wed 06:27PM?EDT |
|
|
| Newark Liberty Intl?(KEWR) |
San Francisco Intl?(KSFO) |
Wed 11:17AM?EDT |
Wed 01:55PM?PDT |
|
|
| San Francisco Intl?(KSFO) |
Chicago O'Hare Intl?(KORD) |
Wed 12:20PM?PDT |
Wed 06:13PM?CDT |
|
|
| Chicago O'Hare Intl?(KORD) |
San Francisco Intl?(KSFO) |
Wed 03:07PM?CDT |
Wed 05:12PM?PDT |
|
|
| San Francisco Intl?(KSFO) |
Austin-Bergstrom Intl?(KAUS) |
Wed 10:45AM?PDT |
Wed 03:32PM?CDT |
|
|
| San Francisco Intl?(KSFO) |
John F Kennedy Intl?(KJFK) |
Wed 09:40AM?PDT |
Wed 05:57PM?EDT |
|
|
| John F Kennedy Intl?(KJFK) |
San Francisco Intl?(KSFO) |
Wed 10:41AM?EDT |
Wed 01:15PM?PDT |
|
|
| Los Angeles Intl?(KLAX) |
Chicago O'Hare Intl?(KORD) |
Wed 11:36AM?PDT |
Wed 05:25PM?CDT |
|
|
| John F Kennedy Intl?(KJFK) |
San Francisco Intl?(KSFO) |
Wed 12:13PM?EDT |
Wed 02:48PM?PDT |
|
|
| San Francisco Intl?(KSFO) |
Lic. Gustavo Diaz Ordaz Int'l?(PVR / MMPR) |
Wed 11:52AM?PDT |
Wed 04:54PM?CDT |
|
|
| San Francisco Intl?(KSFO) |
Los Cabos Int'l?(SJD / MMSD) |
Wed 11:58AM?PDT |
Wed 03:31PM?MDT |
|
|
| Los Angeles Intl?(KLAX) |
Orlando Intl?(KMCO) |
Wed 09:10AM?PDT |
Wed 04:33PM?EDT |
|
|
| Los Angeles Intl?(KLAX) |
Fort Lauderdale Intl?(KFLL) |
Wed 10:22AM?PDT |
Wed 05:48PM?EDT |
|
|
Virgin America Fleet
The airline?s fleet consists of 86 aircraft in service. These include 10 Airbus A319-100, 53 Airbus A320-200, and 2 Airbus A321neo models.
A typical Virgin America aircraft is painted white across its body, while the word ?Virgin? is inscribed on its red coloured tail.
Travel Packages Offered By Virgin America
Virgin Vacations Program
This travel package is designed by the airline to provide travellers with competitive airfares on travels with Virgin Airlines and its other partner carriers. The airline offers a wide selection of affordable escorted tours, independent vacation packages, and self planned travel itineraries. Cities where the package is available include Rome, Paris, London, Iceland, Thailand, and Athens.
Virgin America Elevate
The Virgin America Elevate program is a frequent flyer program Joining the Virgin America Elevate program is easy and travellers from any country around the world can sign up for free. They can also earn points for eligible flights they?ve taken in total, up to 30 days prior to the date they joined. Points can also be accumulated when passengers travel with any of the four major airline partners including Virgin Atlantic, Virgin Australia, Emirates, and Singapore Airlines, earning Elevate reward points on every trip in the process.
Passengers can also purchase reward points when they are a few points off the reward flight of their choice. There are flexible options of buying, gifting, and transferring points.
Online Booking and Check In
Online Check In
Passengers on Virgin America can check in online for flights from 24 hours and ending 60 minutes before the scheduled departure time, depending on their departure city and destination, to receive a mobile boarding pass on their mobile devices or a printable boarding pass.
The online check in service is only available if passengers have an electronic ticket and the first flight is on Virgin America, they can access their reservation with their confirmation codes, e-ticket number, or frequent flyer account, and if the passenger is not a special needs passenger.
Online Booking
Travellers on all Virgin America flights can book flight tickets online from the comfort of their personal computers or mobile devices via hotels.ng/flights.
Flying With Children on Virgin America
Virgin America Infant Policy
The Virgin America infant policy allows children up to 2 years old to fly on its aircraft. They are not necessarily required to have their own seats as they can be carried on passengers? laps. Parents or guardians must, however, inform Virgin America that they will be travelling with an infant seated on their lap. The minimum age for carrying an infant on laps is 15.
Only one child is allowed to be lapped per adult. If one adult is travelling with more than one infant under 2 years of age, a seat must then be purchased for each additional infant. Passengers can purchase seats for their infant if they feel the need to, as long as they have the proper child restraint device.
Unaccompanied Minors
Young children travelling alone, without a parent or legal guardian, are considered to be unaccompanied minors by Virgin America. Virgin America provides a service to assist these children from their point of departure to their final destination.
The service is compulsory for children between the ages of 5 and 14 flying without an adult, parent or guardian, who is at least 15 years old. Although not strictly required, children between 15 and 17 years can also use the ?unaccompanied minor? service. However, children under 4 years old are not allowed to travel unless accompanied by an adult who is at least 15 years old. Unaccompanied minors within the age group can only travel on non-stop Virgin America flights.
Flying With Pets On Virgin America
Only small pets, like cats and dogs, can travel in the main cabin of the aircraft. Pets checked as baggage are not accepted for carriage in any case. Passengers are required to carry their pets in kennels. Virgin America allows one pet carrier for each purchased seat. Puppies and kittens must be at least 8 weeks old and weaned. The total weight of the animals and kennel must not be above 20 lbs/9 kg. Passengers who would like to carry on a cabin pet must present a veterinary certificate issued within 30 days before flight departure with indications that the vaccines are current. The pet?s date of birth must be listed and verified to be greater than 8 weeks of age.
Kennels must meet certain weight and storage requirements which include: they must be specifically made for animal carriage and not exceed 18 in x 15 in x 8 in/ 45 cm x 38 cm x 20 cm. Be leak-proof and escape-proof. Be properly ventilated, but not allow any part of the animal from protruding outside of the container. Provide enough room for the animal to stand and turn around. The kennels must also be able to take liquid in through the surface and hold it.
Virgin America adds a $100 fee to the price of your reservation for the transportation of each pet per segment.
Virgin America Terms and Check In Policy
Check In Policy
You must be checked-in via online or mobile and present your printed or mobile boarding pass. Baggage must be dropped by the 45 minute before scheduled departure time deadline.
The minimum time to check-in for Virgin America flight is 30 minutes before scheduled departure time for domestic flights and 60 minutes before scheduled departure time for international flights to/from the United States.
It is often suggested that passengers should arrive at the airport 1 hour and 3o minutes before the scheduled departure time for domestic flights and 2 hours before the scheduled departure time for international flights to/from the United States.
Check In For Carry On Baggage
The minimum time required check-in time for carry-on baggage is 30 minutes before the scheduled departure time for domestic flights and 60 minutes before the scheduled departure time for international flights to/from the United States
Check In For Checked Baggage
For checked baggage, the minimum required check-in time is 45 minutes before scheduled departure time for domestic flights and 60 minutes before scheduled departure time for international flights to/from the United States
Virgin America Baggage Allowance
Policies on baggage allowance differ ?by category of baggage including carry-on baggage, ?freee baggage, and checked baggage.
Carry-on Baggage Allowance
Virgin America allows 1 carry-on bag and 1 personal item (purse, briefcase, laptop bag) per passenger for free. However, carry-on baggage should not exceed the following size and weight restrictions:
- 127 centimetres (61 x 41 x 25 cm) including handles and wheels, while personal items should not exceed 36 linear inches (17 x 10 x 9 in) or 90 centimetres (43 x 25 x 22 cm)
- Fit in the overhead bin or under the seat in front of you
Passengers should note that jackets, and other ?devices like wheelchairs, walkers, crutches, strollers, child restraint seats do not count towards your carry-on allowance.
Checked Baggage Allowance
Virgin America policy for checked baggage allows for the following:
- 2 bags standard, up to 10 bags maximum
- Maximum dimensions: 62 inches or 157 centimetres (length + width + height)
- Maximum weight: 50 pounds or 23 kilograms
Overweight and Excess Baggage
The airline charges 25 dollars per bag, starting from the third bag to the third bag.
An additional fee is charged for bags that are greater than the standard 50 pounds or 23 kilograms:
- 51 to 70 pounds or 24 to 32 kilograms: $50.00 USD extra per bag
- 71 to 100 pounds or 33 to 46 kilograms: $100.00 USD extra per bag
- Bags exceeding 100 pounds or 46 kilograms will not be accepted as checked baggage / hold luggage.
Virgin America Cancellation Policy
Virgin America provides both refundable and non-refundable fares on its flights. Ticket refunds will be provided for eligible refundable fares when cancelled by a passenger. Fully refundable fares must have been cancelled before the scheduled departure time in order to receive a refund, and in time. On the occasion that a refundable ticket was cancelled, extra fees incurred when the ticket was purchased from Virgin America reservations call centre will be non-refundable. If a refundable ticket is cancelled, the guest will receive a credit file in the value of the refund. The credit may be used for travel on Virgin America within 12 months from the cancellation date of the original itinerary. Non-refundable fares must also be cancelled before scheduled departure time. In the event that a non-refundable ticket is cancelled prior to flight departure, the guest will receive a credit in the value of the refund minus any change fee. Tickets booked with earned Elevate miles cannot be changed. It can only be cancelled.