EVA Air is a Taiwanese based International airline and its hub is at Taiwan Taoyuan International Airport near Taipei in Taiwan.?EVA Air was founded in 1989 as an affiliate?of Evergreen Group (shipping conglomerate) but began operations on July 1st, 1991 with initial destinations fromTaipei to Bangkok, Seoul, Jakarta, Singapore and Kuala Lumpur. ?It is privately owned airline flying international routes. It is the 2nd largest airline in Taiwan and has been rated a 5-star airline by Skytrax. The headquarters of EVA Air is in Luzhu, Taoyuan City, Taiwan.
Apart from operating passenger services, EVA Air has also diversified into air cargo, airline catering, ground handling, and aviation engineering services.?EVA Air has a subsidiary airline-UNI Air- operating only medium and short-haul services to destinations in Taiwan, Macau and China.
EVA Air was rated the 6th safest airline in the world in January 2016, after operating since establishment without losses, accidents or fatalities. In 1991, EVA Air debuted the Premium Economy Class called Elite Class on its aircraft.?The Airline operates a fleet consisting of only Airbus and Boeing aircraft.
EVA Air has codeshare agreements with Air Canada, Air China, Air India, All Nippon, Asiana Airlines, Avianca, Bangkok Airways, Hainan Airlines, Hongkong Airlines, Shandong Air, Shenzen Airlines, Singapore Airlines, Thai Airways, Turkish Airlines and United Airlines.
Routes EVA Air Operates on
The airline operates passenger and cargo services to more than 40 destinations across 4 continents-Asia, Australia, Europe, and North America.
Taiwan Taoyuan International Airport is the main hub of EVA Airline, with the larger percent of its flights to various destinations in the world?originating from the airport. ?EVA Air uses Terminal 2 of the airport as its operations base.
EVA Air and its domestic subsidiary, UNI Air also operate out of Kaohsiung International Airport. Bangkok's Suvarnabhumi Airport is the only hub it has outside Taiwan with flights operating to all European destination.
North American Routes?
| EVA Air Routes |
Flight Fare (USD$) ?Round Trip |
| Houston to Singapore |
776-5335 |
| Chicago to Taipei |
880 |
| Houston to Taipei |
875 |
| Chicago to Phnom Pehn |
805 |
| Houston to Fukuoka |
963 |
| Seattle to Singapore |
780 |
| Huston to Shanghai |
772 |
European Routes
| EVA Air Routes |
Flight Fare (USD$) ?Round Trip |
| London to Bangkok |
465 |
| London to Taipei |
472 |
| Paris to Bangkok |
347 |
| Amsterdam to Shanghai |
521 |
| Taipei to Amsterdam |
637 |
Asian Routes
| EVA Air Routes |
Flight Fare (USD$) ?Round Trip |
| Taipei to Beijing |
736 |
| Taipei to Tokyo |
868 |
| Taipei to Taipa |
455 |
| Taipei to Guilin |
516 |
| Taipei to Kuala Lumpur |
1012 |
Other Asian Routes include:?
Taipei to Shanghai
Taipei to Cebu, Philippines
Taoyuan to Zhengzhou
Osaka
Taipei to Tokyo
Taipei to Seoul
Taipei to Fukuoka
Guangzhou
Macau
Sydney
Singapore.
EVA Air Fleet
EVA Air owns one of the world's most modern fleets. It has over 74 aircraft in its fleet flying to over 46 destinations in 4 continents, namely Asia, Australia, North America and Europe.
It has 33 Airbus ranging from Airbus A330-200 to Airbus 330-300. ? It also has 6 Cargo aircraft and ?41 Boeing aircraft of different specifications such as the Boeing 747,777 and 787. It is one of the airlines using only Boeing and Airbus in its fleet.
EVA Air has a livery on the body of its aircraft which consists of an underbody painted green with "EVA AIR" boldly written on the side of the aircraft. The tail is crested upon the tail painted Green with a red line.
EVA Air launched a campaign in October 2005 to create special liveries called "Hello Kitty Jet" featuring the popular Japanese character. The "Hello Kitty Jet" ?aircraft were used to serve Japanese destinations and Taipei-Hong Kong routes to boost interest in Japanese Tourism.
Travel Packages Offered by EVA Air
EVA Air provides passengers with different cabin classes, namely, Royal Laurel Class, Elite Class, Premium Laurel Class, Business Class and Economy Class. All the cabin class have a WiFi connection, in-flight magazine, in-flight entertainment covering movies, games and TV Shows, and in-flight dining. Apart from the world-class cuisines, passengers can pre-order special meals like Vegetarian meals, baby, infant and child meals, Religious meals and dietary meals. The different cabin classes offer tremendous space in the aircraft. In-flight WiFi is charged at USD11.95 per hour, USD16.95/3 hours, USD21.95/24 hours while the satellite phone is charged at USD8.30 per minute.
In-flight WiFi is charged at USD11.95 per hour, USD16.95/3 hours, USD21.95/24 hours while the satellite phone is charged at USD8.30 per minute.
Royal Laurel Class enjoy an exclusive check-in counter, baggage privileges and stay in VIP lounges. Passengers in the cabin class can enjoy privacy with a seat that converts to a bed. They provide in-flight dining, pyjamas, FIJI water, and noise-cancelling headphones.
Infinity MileageLands is EVA Air's frequent flyer program awarding members points based on miles travelled and class of service. Membership into the program is free but limited to individuals. Infinity MileageLands points are redeemable for cabin class upgrades, free tickets, and can also be accumulated through credit card use, rental car agencies, and Evergreen Laurel Hotels. The members of the program can enjoy a dedicated reservation line, dedicated customer service hotlines, check-in services, Evergreen Lounge access, additional baggage allowance with priority handling and discounts on car rentals and hotels.
Special Services Offered by EVA Air
EVA Air offers special services to 3?cabin class: Royal Laurel Class, Business Class and Laurel Class.?Before the flight, these 3 cabin classes can enjoy exclusive check-in counter, access to VIP lounges, baggage privileges, and priority baggage unloading on landing.
EVA Air also offers seat selection service availability up to 24 hours before the scheduled flight departure. A courtesy shuttle bus is provided?for EVA Air passengers only between JFK and East Hanover, Fort Lee, Piscataway, Jersey City, and Cherry Hill Township in New Jersey and Philadelphia and Pennsylvania. Reservation for the shuttle service must be made at least 72 hours prior to flight departure.
Where to Book EVA Air Flight Tickets
Hotels.ng/flights offer time-saving and convenient online booking platform to ease flight transactions for leisure and business passengers within the comfort of your home or office. The flight fares can be paid in Nigerian Naira and US Dollars using a bank?s internet banking enabled MasterCard, Visa card, Interswitch, eTranzact etc.
Flying with Children
Pregnant Women
All expectant mother within the last 4 weeks of pregnancy or a mother within the first 7 days of birth can not be accepted as a passenger on EVA flight. Expectant mothers within the last 12 to 4 weeks of pregnancy (28 to 36 weeks) must obtain and complete a medical information sheet (MEDIF) declaring them fit for air travel at least 10 days before departure date.
Unaccompanied Minor Service
All children younger than 12 will be considered Unaccompanied Minors. Unaccompanied minor aged 5 to 12 years may travel on EVA Air. ?The parents/guardians are expected to inform EVA Air when booking a flight for an Unaccompanied Minor during reservation. Parents will fill an Unaccompanied Minor form with details of contacts at both departure and arrival pick-up airports.
Infants/Children
Infants and small children less than 2 years of age must be accompanied by an adult. A baby less than 7 days old is not fit for air travel and will not be allowed access on EVA Air. A Medical Information Sheet must be provided to certify premature babies ready for air travel.
EVA Air allows 2 infants to travel with an adult, however, one of the Infants must sit on a car-type infant seat.?Only one lap child is allowed per adult. An infant will be charged a percentage of an adult fare plus taxes even if the infant will be on the lap of an adult.
Applicable child's fare must be paid for all children above 2 years. Passengers can make an order for special baby, infant and children meals.
Flying with Pets
EVA Air only accepts dogs, cats and rabbits as pets on board the flight. Passengers travelling with pets are required to contact EVA Air before the departure date. The pets must be vaccinated and the owners must provide a valid health and vaccination certification in addition to other travel documents that will be required by the country of departure, transit or entry. All pets must be transported in a leak, escape and claw-proof container. The carriage of the pets may be rejected if the arrangements do not comply with EVA Air's transportation regulations. Due to aircraft limitation, pet travel may be unaccepted on some flights.
Pets are prohibited to be
carried to the United Kingdom, Hong Kong, and Australia as unchecked baggage in the cabin or checked baggage in the cargo department. The pets can only be carried from these locations as unchecked baggage in the cabin or checked baggage in the cargo compartment.
Passengers in the United Kingdom travelling with pets must check-in at counter 2.5 hours prior to the departure time.
All pets and their container or kennel will be charged as excess baggage and thus excluded from the free baggage allowance. If the weight of the pet and its kennel or container exceed 32 kg, excess?baggage charge will be three times the normal excess charge, while it is twice the normal excess baggage charge if the weight of the dog and container is less than 32kg.
Seeing-eye/hearing-aid dogs, seizure-alert dogs, and emotional support animals (dogs, rabbits and cats) will be carried free of charge without weight limits when accompanied by the passengers who depend upon these animals.
Terms and Check-in Policy
Check-in
EVA Air recommends
1 hour prior to departure time for international flights, but
3 hours for large and busy airports in the United States. Passengers are to present a valid ticket, passports, and other prepared travel documents required by law or regulations of the country of entry and exit.
Passengers should go to the boarding gate at least 30 minutes before departure.
EVA Air has a dedicated Hello Kitty kiosks at Taoyuan International Airport Terminal 2 for passengers flying the Hello Kitty Jet, where passengers can self-check-in. Airport check-in kiosks are also available at Taiwan Taoyuan International Airport, Taipei Songshan Airport, Taichung Airport, Kaohsiung Airport and Airports in London Heathrow, Bangkok, Hongkong, Amsterdam, Los Angeles, Kansai and Tokyo Narita.
Kiosk check-in and self-tagging service?are available at Terminal 2 of London Heathrow Airport where passengers can print out the baggage tag, input number of baggage and print baggage tag to complete the check-in process.
Seat Arrangements
Children less than 15 years, adults caring for small children, physically challenged passengers, deportees or their escorts are not allowed to sit on the exit seat to comply with regulations and ensure cabin safety.
Checked and Unchecked Baggage
Customs, security or other officials may be required to check all baggage. No single piece of baggage should exceed 32kg to prevent injury. This does not affect the baggage allowance. Do not include money, jewelry, precious metals, computers, personal electronic devices, negotiable papers, business documents, passports, and other valuables in checked baggage.
Each piece of luggage must have a tag or identification label attached to it. A name tag to attach to the luggage will be provided by EVA check-in counters.
Passengers will pay an Excess Baggage Charge if the checked baggage exceeds the free allowance for your ticket. All Unchecked Baggage is restricted in quantity, size and weight in order to comply with security, flight safety and cabin regulations.
Firearms and ammunition, swords, knives, and dangerous items will be prohibited aboard EVA Air flights.
Special Baggage
EVA Air must be pre-informed at the time of reservation in order to carry onboard special baggage like Archery, angling/fishing, hockey, paragliding, golf, surfboard/windsurfing, scuba-diving, and bowling equipment; bicycle, canoe,?sporting firearms and ammunitions.
Musical instruments such as violin, guitar, flutes, clarinets, will be accepted as free special items and can be carried as check-in baggage inside a sturdily protected hard case and kept under the seat or in an overhead bin. Strings of musical instruments should be loosened to avoid damage.
Wheelchairs, scooters, mobility aids like walkers, canes and crutches, and other assistive devices for usage by disabled passengers will be carried free of charge. Only manual collapsible wheelchairs or other small assistive devices can be accepted as carry-on baggage.
Stretcher will be charged 6 times of highest normal one-way economy adult fare.
USD200 will be charged per bottle of oxygen and only 2 bottles of oxygen are allowed on 1 seat.
Ticket Validity
Except otherwise stated in the ticket, a ticket is valid for 1 year from the date of issuance. Passengers that are unable to travel within one year of ticket purchase will have the validity of the ticket extended. The validity of a ticket may be extended if the passenger is prevented from travelling due to illness or death in the immediate family. Reservations may be cancelled if the passenger does not pay for the ticket prior to EVA Air's specified ticketing time limit.