Qatar Airways

Qatar Airways Company Q.C.S.C. operating as Qatar Airways is Qatar's state-owned flag carrier. The airline was founded on the 22nd of November 1993, and started operation on the 20th of January 1994. The headquartered of Qatar Airways Tower is in Doha, the airline operates a hub-and-spoke network.The airline links over ?150 international destinations across Africa, Central Asia, Europe, Far East, South Asia, Middle East, North America, South America and Oceania from its base at Hamad International Airport. Qatar Airline offers First class, Business Class and Economy Class options to travellers. FIRST CLASS Qatar Airways offers first class passengers over 6.5 feet of legroom and seats that fold into flat beds with feather duvets first class seats are equipped with massage functions and an entertainment system. BUSINESS CLASS Qatar Airways offers business class passengers fully flat horizontal beds in a 2-2-2 configuration on board its Boeing 777 aircraft. On other long-haul aircraft, business class seats recline up to 172 degrees, with massage functions. Wines and Champagne are served. ECONOMY CLASS Qatar Airways offers economy class passengers a seat pitch of up to 34 inches. Economy class passengers on A330/A340 aircraft are offered individual seat-back TV screens. Passengers on Boeing 777 and 787 aircraft are offered touch-screen TVs. ROUTES QATAR AIRLINE?OPERATES FLIGHTS ON Qatar Airways serves over 150 destinations across all the 6 inhabited continents. Some of its major routes are: Australia (Adelaide) - Adelaide?Airport Canada (Toronto) ? Toronto Pearson International Airport China (Beijing) ? Beijing Capital International Airport Germany (Frankfurt) ? Frankfurt International Airport India (Goa) ? Goa International Airport Italy (Milan) ? ,Milan Malpensa International Airport Japan (Osaka) ? Kansai?International Airport Kenya (Nairobi) ? Jomo Kenyatta International Airport Netherlands (Amsterdam) ? Amsterdam Airport Schiphol Nigeria (Lagos) ? Murtala Mohammed International Airport Singapore (Singapore) ? Singapore Changi International Airport South Africa (Cape Town) ?Cape Town International Airport Switzerland (Geneva) ? Geneva International Airport Turkey (Instanbul) - Instanbul Ataturk International Aiport Uganda (Entebbe) - Entebbe International Airport United Kingdom (London) ? London Heathrow Airport United States (Houston) - George Bush International Airport United States (New York City) ? John F. Kennedy International Airport Vietnam (Ho Chi Minh City) ? Tan Son Nhat International Airport FLIGHT FARE FOR POPULAR QATAR ROUTE Qatar Airways flies through different routes. Some of the popular routes are:

DEPART FROM	ARRIVE TO	AVERAGE COST
Lagos	London	$1,691
Lagos	Dubai	$569
Frankfurt	Lagos	$793
Nairobi	London	$631
Lagos	Houston	$980
Lagos	Frankfurt	$723

QATAR AIRWAYS FLEET Airline has more than 180 aircraft Airbus A319LR: Qatar Airways currently has ?2 A319 Airbuses. with a capacity of up to 114 passengers. Airbus A320-200: Qatar Airways currently has 39 A330 Airbuses. with a capacity of up to 114 passengers. Airbus A321-200: Qatar Airways currently has 8 Airbus A321-200 aircraft, with a capacity of up to 196 passengers. Airbus A330-200: Qatar Airways currently has 13 Airbus A330-200 aircraft, ?with a capacity of up to 232 passengers. Airbus A330-300: Qatar Airways currently has 13 Airbus A330-300 aircraft, with a capacity of up to 259 passengers. Airbus A340-600:?Qatar Airways currently has 4 Airbus A340-600 aircraft, with a capacity of up to 306 passengers. Airbus A350:?Qatar Airways currently has 15 Airbus A350 aircraft,?with a capacity of up to 283 ?passengers. Airbus A380-800: Qatar Airways currently has 7 Airbus A380-800 aircraft, with a capacity of up to 517 passengers. Boeing 777-200: Qatar Airways currently has 9 Boeing 777-200, with a capacity of up to 259 passengers. Boeing 777-300: Qatar Airways currently has 34 Boeing 777-300 aircraft, with a capacity of between 358 and 412 passengers. Boeing 787-8 Dreamliner: Qatar Airways currently has 30 Boeing 787-8 aircraft, with a capacity of up to 254 passengers. CARGO FLEET Qatar Airways Cargo fleet consists of the following aircraft: Airbus A330 - 200: Qatar Airways currently has 8 A330 - 200 aircraft. Airbus A320 has a range of up to 7,400km. The A320 also has a Max Payload of 64,000 Kg. Boeing 747 - 400BCF: Qatar Airways currently has 2 Boeing 747- 400BCF aircraft. Freighters has a range of up to 9,000km. The Boeing 777 Freighter also has a Max Payload of 134,000 Kg. Boeing 777F: Qatar Airways currently has 11 Boeing 777F aircraft. The Boeing 777F has a range of up to 8,100km. The Boeing 747 Freighter Family also has a Max Payload of 134,000 Kg. Qatar Airline aircraft has 3 colors. White grey and deep purple. The main body is mostly white, the other colors are on the wings and tail. The slogan for Qatar Airways is ? Going Places Together TRAVEL PACKAGES OFFERED BY QATAR AIRLINE The travel package offered by Qatar Airline is Privilege Club. Privilege Club offers four membership tiers ? Burgundy, Silver, Gold, Platinum. Each of these tiers have their own special benefit. To partake in the frequent flier programme, travellers need to sign up for the privilege club account. Tier bonuses are calculated over the actual distance flown between the origin and destination of a sector and are applicable only on Qmiles-eligible flights marketed and operated by Qatar Airways. Burgundy Travellers enjoy 25% ?mileage on all eligible flights. Travellers enjoy 100% mileage on non-air partner transactions. Travellers can shop and pay with Qmiles at Qatar Duty Free and Oryx Galleria. They enjoy Priority stand-by (waitlist). To upgrade to Silver tier, travellers must attain 150 Qpoints within any 12 month period. Silver Travellers enjoy 25% tier bonus on eligible flights. Travellers enjoy 50% ?mileage on all eligible flights. Travellers enjoy 100% mileage on non-air partner transactions. They enjoy Priority stand-by (waitlist), check-in, boarding They enjoy 10kgs excess baggage allowance. Travellers have access to the lounge. Travellers can also shop and pay with Qmiles at Qatar Duty Free and Oryx Galleria. To upgrade to Gold tier, travellers must attain 300?Qpoints within any 12 month period. Gold Travellers enjoy 50% tier bonus on eligible flights. Travellers enjoy 100% ?mileage on all eligible flights. Travellers enjoy 100% mileage on non-air partner transactions. They enjoy Priority stand-by (waitlist), check-in, boarding They enjoy 15kgs excess baggage allowance. Travellers have access to the lounge, and are allowed to come in with 1 guest. Travellers can also shop and pay with Qmiles at Qatar Duty Free and Oryx Galleria. They are entitled to a travel coordinator. They are guaranteed seats in Economy Class for revenue tickets. To upgrade to Platinum tier, travellers must attain 600 Qpoints within any 12 month period. Platinum Travellers enjoy 75% tier bonus on eligible flights. Travellers enjoy 100% ?mileage on all eligible flights. Travellers enjoy 100% mileage on non-air partner transactions. They enjoy Priority stand-by (waitlist), check-in, boarding They enjoy 20kgs excess baggage allowance. Travellers have access to the lounge, and are allowed to come in with 2 guests. Travellers can also shop and pay with Qmiles at Qatar Duty Free and Oryx Galleria. They are entitled to a travel coordinator. They are guaranteed seats in Economy Class for revenue tickets. They are entitled to special discount on purchases at Qatar Duty Free They enjoy 5% special discount on Qatar Airways Holidays packages. To retain Platinum travellers must earn between 540 to 1080 points 12 or 24 months prior to renewal date. Moving up the membership tiers is convenient as Qpoints earned within any 12 month period are evaluated daily and members who achieve the required Qpoints threshold will be upgraded. This means you can be eligible for an upgrade all year round. As you move up the membership tiers, the benefits you stand to enjoy get even better. Family Programme Our Family Programme allows main members across all membership tiers to nominate up to nine family members including and limited to their spouse, children older than 2 years and parents to their Privilege Club membership. The higher your membership level, the more Qmiles your family members will earn. All family members except those of Burgundy members will receive their own membership cards. Burgundy members will be able to print, save or email the digital cards of their family members. Each family member will have their own unique membership number. They can then start earning Qmiles whenever they fly with Qatar Airways and any oneworld member airline, or use the services of our other airline or non-airline partners. SPECIAL SERVICES OFFERED BY QATAR AIRWAYS There are certain services offered to travellers using Qatar Airways which include services for expectant mothers, services for disabled, and for travellers who need medical needs, and services for travellers who need special dietary requirements. The Airline has first class lounges and a Qyrx Galleria for shopping. The members of the privilege club have access to these lounges. Services for the?Disabled The airline makes provisions for disabled travellers. Travellers who need wheel chairs and wheelchair assistance ?would need to inform the airline at least 48 hours before departure. Also, travellers who intend to travel with their own wheelchairs must also inform the airline 48 hours ahead. The Qatar Airways aircraft are generally equipped with reduced mobility-friendly facilities on-board such as seats with movable armrests, hand rails in lavatories, and special on-board wheelchairs on the Airbus A330, A340, A350, A380, Boeing 777 and 787. There is a special wheelchair on board the A319 aircraft with all First / Business Class configuration. The airline makes provisions for ?Travellers with ?hearing or visual impairment For travellers with hearing impairments, the airline crew offers safety briefings and every other assistance require during the flight. They also visually display in-flight safety videos with subtitles in English and Arabic. For travellers that are visually impaired,the ailine crew offers safety briefings and provides braille safety cards. The cards are also available in English and Arabic/ Services for Expectant Mothers For the safety of pregnant mothers and their unborn babies, they are required to come along with a Doctor's certificate especially when they are more than 28 weeks pregnant. For safety purposes, Qatar Airways cannot accept expectant mothers with multiple or complicated pregnancies in their 33rd week of pregnancy or beyond for travel. Qatar Airways provide bulkhead bassinet seat or aisle seat near toilets for expectant mothers on request. Special Meals Qatar Airways offers a wide selection of special meals to cater to different dietary requirements. If you need a special meal on your flight, please let us know at the time of booking, or contact your local Qatar Airways office at least 24 hours before your departure to request your preferred meal. All meals provided by Qatar Airways are halal. The various meal descriptions are Young traveller meals, Vegetarian meals, Religious meals, Medical Health Care meals. Services for Children Baby strollers: We offer baby strollers as a courtesy for families travelling with young children. Please ask our staff for assistance when you arrive at Hamad International Airport. Activity nodes: Your children will love the indoor activity nodes at the Hamad International Airport passenger terminal. Each of five activity nodes offers televisions, internet browsing, toys, mini-rides and climbing frames. Parents' rooms: Located at various points across the passenger terminal., our parents' rooms allow you to attend to your infant in privacy and comfort. Facilities include water/milk warmers and diaper changing stations. Family toilets: We appreciate it can be uncomfortable accompanying an older child to a toilet of the opposite gender. To help with this, family toilets are available to make it easier to look after your child?s needs. Priority boarding: Passengers travelling with young children or infants will be offered priority boarding. WHERE TO BOOK QATAR AIRWAYS FLIGHT TICKETS Qatar Airways flight ticket can be booked online on their or in person at their desk in Hamad International airport. For more ease and comfort, and to avoid mistakes, booking can be made through authorized travel agents. ONLINE BOOKING AND CHECK IN Qatar Airways has online services that enable customers to book and manage their bookings online. They also allow travellers to check-in online, and customers get a 10% discount at Qatar Duty Free for checking in online. The online check in saves times for the traveller at the airport. The traveller is allowed to choose their seat, print their boarding pass, and use the fast-bag-drop counters at the airport to check-in your luggage with ease. Online check-in for flights from the U.S. opens 24 hours prior to departure and check-in for flights to the U.S. opens 24 hours prior to departure from Doha. For all other flights, online check-in is available 48 hours to 90 minutes before flight departure. Online check-in on their website ?is only available for flights operated by Qatar Airways. Travellers who intend to?check in online must have their passports and visas ready, and also have their Privilege club membership number PRIORITY BOOKING Qatar Airways gives the Gold and Platinum members of the Privilege Club access to 'Priority ServIces' at their contact centres. They allow all the Platinum members except the Burgundy members the privilege of priority check in, and priority baggage. FLYING WITH CHILDREN Infant fares are 10% of the adult fare. Qatar Airways classify passengers between 8 days and under 2 years as infants.? One Infant with one adult The infant fare is paid if the child is travelling on a parent's lap. If guardian desires that the infant has a separate seat, then a child ticket would be purchased for the infant. Two Infants with one adult In this case, the second infant should be over 12 months and able to sit on a seat with a seat belt.If both infants are less than 12 months old, they need to be accompanied by a second adult passenger (at least 18 years of age). A child fare would be paid for the ?second infant is over 12 months old and is travelling in a separate seat or car seat. Children between 2-5 years should be accompanied by an adult over 16 years of age when travelling, and they get to pay a child fare. The cost of a child ticket is dependent on the routes taken. For all other routes, children are expected to purchase the adult fare. CONDITIONS FOR FLYING WITH INFANTS UNDER 8 DAYS Infants less than 8 days old may be accepted to travel under the following circumstances:

• When travel is required on Medical Grounds provided Qatar Airways Medical Centre approval is obtained using a MEDIF.
• When the mother is required to travel on compassionate grounds provided a Certificate is obtained from a Qualified Pediatrician indicating the infant is fit to travel and necessary travel documents for the infant is available.

UNACCOMPANIED?MINORS Qatar Airways offers an unaccompanied?minor service, where the child would be received at the airport, taken?care of during transit and while on-board the aircraft. The child on arrival at the destination would be handed over to the person assigned by parents or guardians. To qualify?for the unaccompanied minor service, the child in question ?must be between the ages of ?5 and 15 years (up to but not including the 16th birthday). Children under 5 years cannot be accepted, and the child must be travelling on a?Qatar Airways operated flight. For this service, the child needs to purchase an adult ticket, and pay the adult fare. Qatar Airways?will also charge a return fare for the airline representative who will act as an escort for your child. TIPS FOR TRAVELLING WITH CHILDREN

• It is advised that the children understand the travel process, so they should be explained to.
• Children are inquisitive and hence, their check in should be done early so that the window seat can be reserved for them. This would lessen any distractions the child could cause while on transit.
• Children have more sensitive ears than adults and so they should be prepared for takeoff and landing.
• Items like toys, books, and ?games that children love to play with should be brought on board.

INFANT FARE CHECKED BAGGAGE ALLOWANCE For flights to and from Argentina, Brazil and the United States, ?One piece, not to exceed 23kg (50lb) or a maximum dimension of 115cm (45in). For all othe routes,?10kg (22lb) not to exceed a maximum dimension of 115cm (45in). CHILD FARE BAGGAGE ALLOWANCE Children and infants that on a child fare ticket are allowed as much baggage allowance as adults. FLYING WITH PETS Qatar Airways accepts domesticated dogs, cats and birds as checked baggage, either on flights or on a separate one, in accordance with international air travel regulations. To avoid inconvenience, passengers traveling with pets should notify the airline?at least 48 hours before departure. Service dogs, emotional support, or psychiatric service dogs can travel free of charge in the cabin only on Qatar Airways flights to or from Australia, Brazil, Canada, EU, Georgia, India, Norway, Switzerland and the USA. On all other flights, service dogs, emotional support or psychiatric service dogs may travel free of charge as checked baggage. CONDITIONS FOR TRAVELLING WITH A DOG

• Check in must be done 1 hour before standard check in time.
• Use of a safety harness for the dog for use during take-off, landing, or whenever the 'fasten seat belt' sign is illuminated.
• Evidence must be provided at the time of reservation or at the time of check-in at the airport that the accompanying dog will not need to relieve itself during the flight or that you can adequately manage the dog?s waste without creating any health and sanitation issue on the flight.

For the flights to or from the U.S., if a customer has two or more service dogs then Qatar Airways shall make every reasonable effort to accommodate the service dogs within the passenger cabin in accordance with safety requirements and Qatar Airways policies. PET TRANSFER Qatar Airways also offers services for allowing pets travel as checked baggage.??The airline always advises that pet's travel container must be of an adequate size and be equipped with sufficient openings for ventilation. It must also be of suitable design and sufficient strength to prevent escape. It is also advised that pet owners provide enough food and water for the pet?s journey in the travelling container or kennel, as they will not be able to access their pet during the journey. If food is not provided by the owner, Qatar Airways ground services staff will provide the pets with food every three to four hours, and only up to two hours before departure while water is changed every hour. CARGO DELIVERY Qatar Airways offers time critical shipment with Qatar Airways Cargo.?It encourages supply chain processes and also allows for the speedy delivery of consumable goods, and animals The maximum weight per ?piece is 32 kg, and the maximum dimension per piece is 100x100x100 cm TERMS AND CHECK IN POLICY Check-in typically opens 3 hours prior to departure and closes one hour before departure, and the boarding gates close 20 minutes before departure. HAND BAGGAGE ALLOWANCE First Class:?Two pieces, not to exceed 15 kg and 50x37x25 cm Business Class:?Two pieces, not to exceed 15 kg and 50x37x25 cm Economy Class:?One piece, not to exceed?7 kg and 50x37x25 cm CHECKED BAGGAGE ALLOWANCE Flights from Africa First Class:?65 kg (143lb) and a maximum dimension of 300 cm (118 in) Business Class:?65 kg (143lb) and a maximum dimension of 300 cm (118 in) Economy Class:?45 kg (99lb) and a maximum dimension of 300 cm (118 in) Flights to and from all other destinations First Class:?50 kg (110lb) and a maximum dimension of 300 cm (118in) Business Class:?40 kg (88lb) and a maximum dimension of 300 cm (118in) Economy Class:?30 kg (66lb) and a maximum dimension of 300 cm (118in) CARRY ON ITEMS In addition to your hand baggage allowance, you can also carry personal items such as one ladies handbag or one small briefcase, one coat, cape or blanket, one umbrella, one pair of crutches or walking stick, one small camera or binoculars, limited reading material, an infant?s carrying basket, and duty free items purchased on the day of your flight. Laptops and laptop bags have to fit within your hand baggage allowance. RESTRICTED ITEMS IN CARRY ON BAGGAGE Guns, firearms and other devices that discharge projectiles, including toys, antiques and replicas. Stunning devices like?Stun guns, pepper spray, mace, animal repellents. Objects with sharp points or edges like?Knives, axes, ice picks, razor blades, scissors, martial art equipment. Workers Tools like?Crowbars, drills, screw-drivers, saws, nail guns, blowtorches. Blunt Instruments like?Baseball bats, clubs, batons, hockey sticks. Explosives and incendiary devices (including replicas) like?Fireworks, ammunition, fuel. RESTRICTED ITEMS IN CHECKED BAGGAGE Corrosives like?Mercury, acids, alkalies and wet cell batteries, Infectious substances such as bacteria, viruses -Poison such as insecticides, weed killers, arsenic and cyanides. Radioactive Material. Oxidising Materials & Organic Peroxides like Bleaches and fiber glass repair kits. Compressed Gases (deeply refrigerated, flammable, non flammable and poisonous) like?Butane, oxygen, propane and aqualung cylinders. Flammable Liquids and Solids like Lighter or heavier fuels, paint and all matches. Lighter or heavier fuels, paint and all matches like?Fireworks, flares, ammunition, Christmas crackers and firearms. EXCESS BAGGAGE The excess baggage is charged?after passenger baggage exceeds the free baggage allowance allotted?the passenger. 1 kg for 25 USD DELAYED OR LOST BAGGAGE In the event of baggage delay, the baggage is usually located within 24 hours and is delivered to the location of the traveller if local customas regulations permit. If any expense is incurred as as result of the delay, the traveller would be duly compensated. If the baggage is considered lost, then the ?compensation would ?be in accordance with the Montreal Convention, where applicable.?