Thai Airways International Public Company Limited is Bangkok's flag carrier airline. The airline has its corporate headquarters in Vibhavadi Rangsit Road, Chatuchak District, Bangkok, and its main hub is in?Suvarnabhumi Airport. It was formed in 1988.
Thai Airways offers 4 cabin options to travellers and they include:
Royal First Class, Royal Silk Class, Premium Economy Class, and Economy Class.
ROUTES THAI AIRWAYS?OPERATES FLIGHTS ON
From its hub at Suvarnabhumi Airport, THAI Airways flies to 84 destinations in 37 countries. Some of the destinations include:
| City |
Country |
Airport |
| Ahmedabad |
India |
Sardar Vallbhbhai Patel International Airport |
| Auckland |
New Zealand |
Auckland Airport |
| Bangkok |
Thailand |
Suvamabhumi Airport |
| Beijing |
China |
Beijing Capital International Airport |
| Brisbane |
Australia |
Brisbane Airport |
| Brussels |
Belgium |
Brussels Airport |
| Cebu |
Philippines |
Mactan Cebu International Airport |
| Colombo |
Sri Lanka |
Bandaranaike International Airport |
| Copenhagen |
Denmark |
Copenhagen Airport |
| Cologne |
Germany |
Cologne Bonn Airport |
| Denpasar |
Indonesia |
Ngurah Rai International Airport |
| Dhaka |
Bangladesh |
Shahjalal International Airport |
| Dubai |
United Arab Emirates |
Dubai International Airport |
| Frankfurt |
Germany |
Frankfurt Airport |
| Fukuoka |
Japan |
Fukuoka Airport |
| Hanoi |
Vietnam |
Noi Bai International Airport |
| Hong Kong |
Hong Kong |
Hong Kong International Airport |
| Karachi |
Pakistan |
Jinnah International Airport |
| Kuala Lumpur |
Malaysia |
Kuala Lumpur International Airport |
| Kumming |
China |
Kunming Changshui International Airport |
| Oslo |
Norway |
Oslo Airport, Gardermoen |
| London |
United Kingdom |
London Heathrow International Airport |
| Los Angeles |
United States |
Los Angeles International Airport |
| Melbourne |
Australia |
Melbourne Airport |
| Milan |
Italy |
Milan Malpensa Airport |
| Mumbai |
India |
Chhatrapati Shivaji International Airport |
| Munich |
Germany |
Munich Airpport |
| Zurich |
Switzerland |
Zurich Airport |
| Osaka |
Japan |
Kansai International Airport |
| Rome |
Italy |
Leonardo da Vinci Fiumicino International Airport |
| United Arab Emirates |
Dubai |
Dubai International Airport |
| Shanghai |
China |
Shanghai Pudong International Airport |
| Taipei |
Taiwan |
Taipei Taiwan International Airport |
| Sydney |
Australia |
Sydney Airport |
| Seoul |
South Korea |
Incheon International Airport |
| Tokyo |
Japan |
Narita International Airport |
| Tokyo |
Jaoan |
Haneda Airport |
| Singapore |
Singapore |
Singapore Changi Airport |
Average Fares on some Popular Routes
| Departure City |
Arrival City |
Average Cost $ |
Flight Time |
| Bangkok |
Frankfurt |
684 |
11 hours 15 minutes |
| Bangkok |
Hong Kong |
198 |
2 hours 45 minutes |
| Bangkok |
Sydney |
1,444 |
35 hours 58 minutes |
| Bangkok |
London |
642 |
46 hours 35 minutes |
| Bangkok |
Hanoi |
158 |
1 hour 50 minutes |
| Bangkok |
Singapore |
1,402` |
9 hours 20 minutes |
| Bangkok |
Denpasar |
895 |
11 hours 10 minutes |
THAI AIRWAYS FLEET
Thai Airways has??a fleet of over 90 aircraft, and they include:
Airbus A330 - 300: Thai Airways has 16 Airbus A330 - 300 aircraft and it has a capacity to seat between 299 to 305 passengers.
Airbus A350 - 900:?Thai Airways has 4 Airbus A350 - 900 aircraft and it has a capacity to seat 321 passengers.
Airbus A380 - 800:?Thai Airways has 6 Airbus A380 - 800 aircraft and it has a capacity to seat 507 passengers.
Boeing 737 - 400:?Thai Airways has 2 Boeing 737 - 400 aircraft and it has a capacity to seat 507 passengers.
Boeing 747 - 400:Thai Airways has 10 Boeing 747 - 400 aircraft and it has a capacity to seat 507 passengers.
Boeing 777 - 200:?Thai Airways has 6 Boeing 777 - 200 aircraft and it has a capacity to seat 507 passengers.
Boeing 777 - 200ER:?Thai Airways has 6 Boeing 777 - 200ER aircraft and it has a capacity to seat 292 passengers.
Boeing 777 - 300:?Thai Airways has 6 Boeing 777 - 300 aircraft and it has a capacity to seat 507 passengers.
Boeing 777 - 300ER:?Thai Airways has 6 Boeing 777 - 300ER aircraft and it has a capacity to seat 507 passengers.
Boeing 787 - 8:?Thai Airways has 6 Boeing 787 - 8 aircraft and it has a capacity to seat 507 passengers.
TRAVEL PACKAGES OFFERED BY THAI AIRWAYS
Thai Airways has a frequent flyer program called Royal Orchid Plus. There are 4 membership levels for this loyalty program. They are Basic, Silver, Gold and Platinum.
Basic tier is the entry level of the loyalty program from where customers can upgrade to higher levels. The Basic tier enables Members to accrue and redeem miles. Members also receive regular communications from Royal Orchid Plus.
Silver Status
This 2nd tier status is attained with the miles earned with THAI and Star Alliance airlines - Qualifying Miles. Silver status is gotten during 2 rolling month periods. Also, it is gotten when a member earns 10,000 Qualifying miles during a 12 month period, or 15,000 Qualifying miles during a 24 month period.
Silver Benefits
- 3,000 Threshold Bonus Miles each time Silver status is attained or retained.
- Priority Baggage Handling
- Additional Baggage Allowance - 10 kgs. (except when the piece concept applies and may not be available at all THAI destinations)
- Priority reservations waitlisting and airport standby with THAI and Star Alliance airlines.
Gold Status
This 3rd tier status is attained with the miles earned with THAI and Star Alliance airlines. Gold status is gotten during 2 rolling month periods. Also it is gotten when a member earns 50,000 Qualifying miles during a 12 month period, or 80,000 Qualifying miles during a 24 month period. Additionally, completing 40 international sectors on THAI in any 12 rolling month period also attains Gold status.
Gold Benefits with THAI
- 5,000 bonus threshold miles on attaining and retaining Gold status.
- Complimentary roundtrip upgrades on THAI for all paid published fares excluding discounted Economy Class fares in booking classes G / V / W / L.
- Guaranteed Seating in Economy Class for reservations made 72 hours prior to departure and walitlist still open and on valid booking classes Y, M, B
- Complimentary access to THAI Royal Silk Class lounges world-wide.Gold Benefits with Star Alliance airlines
- Priority check-in at counters displaying the Star Alliance Gold symbol.
- An extra allowance of 20 kilograms, or 1 additional piece of luggage when the piece concept applies. The latter primarily on flights to/from North or South America.
- Gold Track Priority Lanes enabling smoother security clearance at selected airports.
- Complimentary access to airport lounges displaying the Star Alliance Gold symbol on presentation of same-day departing
- Star Alliance paid ticket and Gold card. One guest is also allowed provided they are also traveling on a paid ticket for same day departure with a Star Alliance Airline.
- Priority boarding.
- Priority baggage handling.
- Priority reservations waitlisting and airport standby.
Platinum status
Platinum status is the highest level of Royal Orchid Plus. The platinum tier is exclusively for members with the highest flying frequency in Royal First Class and Royal Silk Class. Platinum status members enjoy enhanced recognition and benefits when flying with THAI, as well as all Gold status benefits with Star Alliance airlines.
Royal Orchid Plus Platinum status is attained when members earn 80,000 miles with THAI, for paid fare travel in Royal First Class or Royal Silk Class only, and includes class of service bonus miles. Accumulation of 80,000 miles must be during each of 2 consecutive periods, with each period being 12 consecutive months on a rolling basis.
Platinum Benefits with THAI
- 10,000 Threshold Bonus Miles each time Platinum status is attained or retained.
- On attaining and retaining Platinum status, one roundtrip complimentary upgrade on THAI is awarded.
- Priority reservation waitlisting on fully booked flights.
- Guaranteed confirmed Economy Class seating on THAI, 48 hours prior to scheduled departure.
- Waiver of selected Royal Orchid Plus service fees.
- Unlimited changes to a Platinum member?s Award Nominee list with 5 complimentary changes per personal year.
- No expiring miles during the validity of Platinum status.
- Dedicated Platinum Check-in at A1-A3 at Suvarnabhumi Airport or at THAI?s Royal First Class check-in elsewhere when available, regardless of the ticketed class of service.
- Top priority airport standby on fully booked flights.
- Additional baggage allowance of 30 kgs or 1 additional piece of luggage.
- Priority baggage handling.
- Immigration Fast Track, only available at Suvarnabhumi Airport.
- Access to THAI?s Royal First Class lounge at Suvarnabhumi Airport, or at a THAI Royal First Class lounge world-wide.
- Priority boarding at your convenience.
Platinum Benefits with Star Alliance airlines
- Priority check-in at counters displaying the Star Alliance Gold symbol.
- An extra allowance of 20 kilograms, or 1 additional piece of luggage when the piece concept applies. The latter primarily on flights to/from North or South America.
- Gold Track (Priority Security Clearance)
- Complimentary access to airport lounges displaying the Star Alliance Gold symbol on presentation of same-day departing Star Alliance paid ticket and Gold card. One guest is also allowed provided they are also traveling on a paid ticket for same day departure with a Star Alliance Airline.
- Priority boarding.
- Priority baggage handling.
- Priority reservations waitlisting and airport standby.
SPECIAL SERVICES OFFERED BY THAI AIRWAYS
Thai Airways offers special services to passengers to keep them comfortable, and they include:
Special Meals
Thai Airways offers a wide range of inflight?meals to passengers on request. Some of the available meals are Vegetarian meals; baby meals, child meals, diabetic meals, Gluten free diets, Muslim meals and?others.
First-class passengers may reserve their premium ?meals on selected flights at least 24 hours prior to departure.
Pre-order Meal
Special meals that are not included in the inflight meal list can be requested for. Thai Airways make provisions for these meals provided they are requested for in time.
Royal First Class passengers can pre-select their meals from the menu of finely created meals, including certified Halal or vegetarian dishes or other special dietary needs.
Wheel Chair Service
Passengers who need to use the wheel chair service should make request 48 hours before flight departure. THAI Airways provides wheelchair service free of charge.
For passengers who intend to come in with their own wheel chair,?the size of personal wheelchair measurements and weight must be stated when booking. For wheelchairs weighing over 32 kilograms (71 lbs.), special authorization from THAI Airways is needed, due to weight and space restrictions at some airports.
WHERE TO BOOK THAI AIRWAYS FLIGHT TICKETS
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ONLINE BOOKING AND CHECK IN
Thai Airways offer 4 major check in options to travellers and they are the Kiosk check in, Mobile check in, Internet check in and On Ground check in.
Check-In
Counter Check-In
International flights check-in counters open daily between 04:30 am ? 01:00 am on the following day and each flight will be closed 40 minutes before the scheduled departure time. Boarding gates close 10 minutes before the scheduled departure time.
Domestic flights,?Check-in counters open daily between 04:30 am ? 22:30 am and each flight will be closed 30 minutes before the scheduled departure time. All gates close 10 minutes before the scheduled departure time.
Mobile Check-in
The mobile check in is ?available to passengers who have e-Tickets.
Internet Check in
The ?online check-in?is available from 24 hours up to 1 hour before flight schedule departure.
FLYING WITH CHILDREN
Unaccompanied Minor Service
For children between the age of 5 to 17 years can travel as unaccompanied minors.
Ticket Fare and Service Fee
For International Routes: An adult fare is charged for children who apply for the unaccompanied minor service, between 5 ? to below 17 years old. Please check with the local THAI office for specific fares and regulations. The service fee for an unaccompanied minor is USD 60 (US dollar) per flight.
For Domestic Routes in Thailand: Seventy-five percent (75%) of the normal fare (C or Y fares) for children, between 5 ? to below 12 years old is applied if the unaccompanied service is required. There is no service fee on domestic routes.
FLYING WITH PETS
This service will allow passengers to check-in and collect their pet at the passenger terminals of their flight?s departure and arrival airports. The pet will be loaded in an aircraft hold just beneath the passenger cabin where it will be safe and in a temperature controlled environment.
THAI allows dogs and cats as checked baggage.
Guide Dogs
THAI accepts guide dogs for the blind and assistance dogs for the deaf in the cabin to some destinations. Passengers who use these dogs must ensure that all animal quarantine regulations and documentations for the entry/transit are provided. This service will be carried without charge.
The dogs will not be allowed to take a seat but they will be located next to the passengers but not at the emergency exit row. The dog must be harnessed during the flight.
TERMS AND CHECK IN POLICY
In order to have a hitch free flight, it is important that travellers bear the following policies in ?mind.
Baggage
Baggage Allowance
| Cabin Category |
Check in baggage |
| Royal Silk Class |
30 kg / 88 pounds |
| Premium Economy Class |
30 kg / 66 pounds |
| Economy ?Class |
30 kg / 66 pounds |
| Infant not occupying a sea |
10 kg (22 pounds) |
| ROP & Star Alliance Gold Members Extra |
20 kg (44 pounds) |
| Royal Orchid Platinum Member (On TG sectors only) Extra |
30 kg (66 pounds) |
| ROP Silver Member (On TG sectors only) Extra |
10 kg (22 pounds) |
Carry on Baggage
Hand Baggage with dimensions of 56x45x25cm Max weight of 7kg. Walking sticks (crutches) used by elderly passengers, sick passengers, and handicapped passengers; Camera or small binoculars and?Infant food are allowed as carry on baggage.
Delayed or?Lost Baggage
When travellers do not receive their baggage within 24 hours, they must report the missing baggage upon arrival and in writing in order for THAI to commence baggage tracking. If expenses are incurred as a result of the baggage delay and travellers are eligible to receive compensation, THAI will compensate the traveller ?for reasonable and necessary out-of-pocket expenses. In such cases it is important to keep receipts and submit a written claim request to THAI.
Any fee that is charged to transport a bag that is lost shall be reimbursed (lost only, not delayed).
Restricted Items
THAI Airways places restrictions on dangerous goods, making it impossible to fly with them. Dangerous Goods or Hazardous Material (HAZMAT) are items or articles or substances which are capable of posing a risk to health, safety, property or the environment and classified as following:
- Explosives
- Gases
- Flammable Liquids
- Flammable Solids
- Oxidizing substances and Organic Peroxides
- Toxic and Infectious Substances
- Radioactive Material
- Corrosives
- Miscellaneous Dangerous substances and articles, including environmentally hazardous substances.
Even if these items are brought to the airport, they would not be allowed on board.