History of Delta Airlines
Delta Airlines was founded in May, 1924, as Huff Daland Dusters in the United States of America, a crop dusting operator. It commenced operations in 1929 and now has hubs in Amsterdam Airport Schiphol, Cincinnati/Northern Kentucky International Airport, Detroit Metropolitan Airport, Hartsfield?Jackson Atlanta International Airport (which is its largest hub), Heathrow Airport (London?Heathrow), John F. Kennedy International Airport (New York?JFK), LaGuardia Airport (New York?LGA), Logan International Airport, Los Angeles International Airport, Minneapolis?Saint Paul International Airport, Narita International Airport, Paris?Charles de Gaulle Airport, Salt Lake City International Airport, Seattle?Tacoma International Airport. Delta Airlines headquarters is located in Atlanta, Georgia, USA. The airline operates over 5,400 flights everyday together with its subsidiaries and affiliates. Delta Airlines serves a wide connection of domestic and international destinations in over 54 countries.
Type of Flights Operated By Delta Airlines
There are 7 classes of passenger cabin on Delta Airlines which include
Delta One
This is the business class. It is mostly available for long distance international travels. The Delta One offers private In-flight Entertainment System, complimentary meals, exclusive bed and storage spaces, as well as lie-flat seats.
First Class
This is available on only domestic flights, some selected international flights. Travellers in this class are entitled to an array of drinks and snacks, and meals depending on the distance of the flight.
Delta Comfort Plus
Passengers are entitled to priority boarding, complimentary drinks, snacks, and entertainment, as well as delta studios with complimentary headsets.
Main Cabin
This is the Economy Class. Itis available on all aircrafts owned by Delta Airlines. Depending on the distance (400 kms and above), passengers aboard the mail cabin are offered complimentary snacks and non-alcoholic drinks while long distance international flights serve complimentary meals and alcoholic drinks.
Basic Economy
This is a more flexible version of the Main Cabin with fewer options available to its passengers.
Routes Operated By Delta Airlines
Delta Airlines currently serves about 320 local and international destinations Below are major city airports served by the airline in Africa.
| City |
Country |
Airport |
| Abuja |
Nigeria |
Nnamdi Azikiwe International Airport |
| Accra |
Ghana |
Kotoka International Airport |
| Cairo |
Egypt |
Cairo International Airport |
| Cape Town |
South Africa |
Cape Town International Airport |
| Johannesburg |
South Africa |
O.R. Tambo International Airport |
Delta Airline Fleet
Delta Airline handles a fleet of aircraft containing Boeing, Airbuses, and McDonnell Douglas aircraft. The airline operates the largest fleet of Boeing 717, Boeing 757, Boeing 767, McDonnell Douglas MD-88, and McDonnell Douglas MD-90 aircraft in the industry.
Travel Packages Offered By Delta Airlines
Delta Vacations
This gives customers enormous benefits of planning and customizing their vacations to suit their styles with sub packages on offer in several vacation destinations in the world. Travellers can also enjoy savings when they package their flights, book hotels, and car rental services.
Sky Clubs
The Sky Club is the Delta Airline?s airport lounge where there is an option to become a member of the club. Passengers can purchase memberships with cash or mileages. However, international business class passengers are allowed free access into the lounge. Members become entitled to free Wi-Fi as well as the normal packages that come with Sky Club membership.
SkyBonus
SkyBonus is a package designed for upcoming businesses that spend about 5,000 ? 500,000 dollars on flights every year. Organizations will be able to earn free travel and upgrade points, and also Sky Clu memberships and SkyMiles Silver Medallion Status.
SkyMiles Medallion Program
This is a loyalty reward program available for medallion members. Travellers are provided with four medallion levels which include Diamond, Platinum, Gold, and Silver levels. These levels can be attained annually by earning a status via a combination of yearly expenses on air travel and the miles flown by travellers.
Special Services Offered by Delta Airlines
Special services offered to customers of Delta Airlines include the following:
Wi-Fi
Delta Airlines possesses the largest range of Wi-Fi enabled aircrafts in the industry which enable passengers with devices to access the internet at a surcharge.
Delta Studio
The in-flight studio offers unlimited entertainment experience for passengers. This include movie, music streaming, and touch screen digital entertainment systems to smoothen the flights of passengers.
Transcontinental Service
The transcontinental service is geared towards additional comfort and convenience for passengers via a higher standard of flying.
Priority Boarding
The service is available for boarding the plane in Zone 1, to secure the most suitable overhead bins for carriage.
Food and Drinks
The food menus aboard Delta Airlines have been reinvented to make the onboard dining experience a memorable one.
Where to Book Delta Airline Flight Tickets
Online Check-in
Within 24 hours of passengers? flight departure, they can check in from their personal computers following the steps below:
? Select the "Check In" widget on the homepage.
? Submit their SkyMiles, confirmation, credit card or ticket number to access their itinerary. At this time they can select passengers and number of bags and make any necessary changes (e.g.: view/change seat assignments and upgrade status or pay for excess baggage, if applicable).
? Print their boarding passes if they prefer to have them on paper. Or, at some airports, they can go paperless and have an eBoarding Pass delivered right to their mobile device. If they are not ready to print, they will be able to come back and print (or re-print) their boarding passes at any time.
? When they get to the airport, they should drop off their checked baggage at the nearest baggage drop marked with red "Baggage Drop" signage, or at the curbside check-in station.
Flying With Children On Delta Airlines
Infant Travel
Infants and little children must be accompanied by a parent or a guardian. Travellers with kids under the age of 2 are advised to book a seat on the flight and use the designated child safety seat.?Passengers will need to purchase additionalFly tickets for their children when the child is older than 2 or they have more than a child travelling with them.
Unaccompanied Minor
The Delta Airline unaccompanied minor program offers guidance and assistance to children travelling alone. The program is necessary for all minors between the age of 5 and 14 years who are not travelling with a parent or legal guardian.
The fee for travelling alone is 150 USD for each child.
Children Baggage Allowance
Baggage allowance for children is dependent of how much fare was paid for the travel.
Flying With Pets on Delta Airlines
Delta Airlines does not allow pets as part of check in baggage but only in aircraft cabins.?Certain animals like sub-nosed or pug nosed dogs and cats are restricted from being carried as part of checked baggage. However, some breeds may e allowed to be transported via cargo.
Pets are also not allowed on the first class and business class cabin.
Delta Airline Cargo Delivery
Delta Cargo is the airline?s cargo service responsible for transporting goods ad packages from one destination to the other. The service offered includes: Express cargo, packages, general cargo, perishables, valuables, and heavy packages.
Terms and Check In Policy
Baggage Allowance
Basic Economy, Main Cabin, Delta Comfort ? 23kg
First Class, Delta Premium Select, Delta One ? 32kg
For travellers exceeding the standard baggage allowance, they will be required to pay additional baggage fees.
Accepted Cabin Baggage
Special items are accepted by the airline but this is determined by the airline.
? Fragile and Bulky Items
? Imported Merchandise
? Infant and Children?s Items
? Medical Supplies and Equipment
? Personal Wheelchairs
? Musical Instruments
? Perishables
? Sports Equipment
Baggage Restriction
By law, some items are deemed harmful and are restricted from travelling with the flight. These include:
? Alcohol
? Ammunition
? Automotive
? Rescue Pack
? Battery powered transportation device
? Ice
? Explosives and Fireworks
? Flammable items
? Fuel cell systems
? Gasoline powered devices
? Household items
? Lithium batteries
? Marijuana
Refund Policy
Misplaced Tickets
In the case of misplaced or lost tickets, passengers are required to complete a Lost Ticket Application form. Once the application has been processed, a refund is made in the same means of payment by which the new ticket was purchased. However, this is only valid for paper tickets.
Risk-Free Cancellation
This is applicable to eTickets. Refund is made for cancellations done within a day of purchasing the ticket. The refund is paid in full including prepaid fees and direct ticketing charges, and without cancellation fees.
