CHECK-IN TIME 14:00 – 23:59 CHECK-OUT TIME 07:00 – 12:00
PAYMENT POLICY All payments for accommodation and services at Marrisson Hotel must be made ONLY to the official bank account or approved payment channel of the hotel. No staff member is authorized to receive payments into a personal account on behalf of the hotel.
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NON-REFUNDABLE PAYMENTS ALL PAYMENTS MADE ARE NON-REFUNDABLE. Guests are therefore advised to carefully confirm their booking details, selected services, dates, and other arrangements before making any payment* .
BEDDING AND TOWEL CARE Marrisson Hotel takes pride in maintaining clean and hygienic bedding and towels for the comfort of all guests. Any guest who stains, damages, or irreversibly soils hotel bedsheets or towels will be required to pay a replacement fee of 20,000.
HANDOVER OF DAMAGED ITEMS Upon payment of the replacement fee, the stained or damaged bedsheet or towel will be handed over to the guest, as the item will no longer be considered suitable for use by the hotel.
GUEST RESPONSIBILITY Guests are expected to treat all hotel property with care and to comply with these terms and conditions. These policies help us maintain high standards of quality, cleanliness, comfort, and service for all guests.
