Reviews of De-Castle Luxury Home

Plot 25 Unit F Ewet Housing

De-Castle Luxury Home
De-Castle Luxury Home
De-Castle Luxury Home
De-Castle Luxury Home
De-Castle Luxury Home
De-Castle Luxury Home
De-Castle Luxury Home
De-Castle Luxury Home
De-Castle Luxury Home
De-Castle Luxury Home
De-Castle Luxury Home
De-Castle Luxury Home
7228 likes

3/5 Excellent

Your first-hand experiences really help other travelers. Thanks!

Cleanliness
8/10
Comfort
8/10
Service Quality
8/10
Security
8/10
Location
8/10


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I certify that this review is based on my own experience and is my genuine opinion of this hotel, and that I have no personal or business relationship with this establishment, and have not been offered any incentive or payment originating from the establishment to write this review. I understand that hotels.ng has a zero-tolerance policy on fake reviews.



 


 

Guest Reviews

6.9/10
Excellent
Based on 37 reviews

Cleanliness

Very Good

7.19/10

Comfort

Fair

6.41/10

Service Quality

Fair

6.41/10

Security

Very Good

7.11/10

Location

Very Good

7.3/10

Excellent9.6

Pleasant customer

by Emmanuel on February 7, 2020

It was excellent. It is such a nice hotel for that price. I rate them 98/100.

Very Good8.4

Wonder

by Mfon on September 22, 2019

There is nothing good as been in a comfortable and secure hotel.. De castle keep doing the good work.

Excellent10.0

Excellent services

by Johnson on August 23, 2019

Good customer service, no challenges were encountered. Nice hotel

Very Good8.0

OKay

by Loviet on August 1, 2019

Services was okay though room services was a bit slow. Generally everything was fine. I enjoyed my stay.

Excellent9.2

Nice

by Silas on July 17, 2019

This hotel is fantastic in terms of their services and facilities, the stair case is too much and there is no lift. However I enjoyed every moment there.

Excellent9.6

Great Hotel

by Essien on July 17, 2019

Excellent customer service and good food.

Excellent10.0

Wonderful stay

by Idiongomfon on July 17, 2019

I really enjoyed my stay.

Excellent9.6

Excellent Place

by Maxwell on July 17, 2019

The receptionist was friendly and polite. My room was comfortable, neat and beautiful. I really enjoyed my stay that I had to extend.

Excellent8.8

Very nice

by Anonymous on March 22, 2018

My stay at the hotel was a good one. I encountered no issues checking in and out of the place. The environment was cool and welcoming with good customer services. The room I stayed in was well cleaned and the bathroom was also properly maintained. All the facilities available worked quite well and there was constant water and power supply. I would give a seven over ten rating.

Very Good8.0

Nice time

by Anonymous on February 20, 2018

I had a good stay at the hotel. I encountered o issues checking in and out of the place. The customer service was really good and the service delivery generally was excellent. All the available facilities were working well. The food served was nicely and deliciously made. The environment was clean and quiet too. Nice time there.

Very Good8.0

Good

by Miss. Chioma on July 17, 2017

I am impressed with the staff and the hotel's management. The reception I got on arrival is warm and very professional. The room is very beautiful, clean bed sheet and clean towels. The facilities are very standard and functioning with great service delivery.

Excellent8.8

Okay stay

by Mr. Patrick on July 3, 2017

My stay was ok, the room was very nice. Although, they need to work on their bed as it makes a squeaky and annoying noise. The staff were very friendly and perform well with services. It's really a great place to stay for the budget.

Fair4.0

Bad stay

by Miss. Cynthia on June 24, 2017

My stay at this hotel was really bad. So many complaints. The room had a really bad smell although an air freshener was provided, it did nothing for the smell. The environment was really rowdy. The service was so poor and I was very unimpressed with the staff. Last but not least, breakfast was served really late and even when it was served, the food was nothing to write home about.

Excellent10.0

Fine

by Mr. Olufela on April 16, 2017

My stay was really nice. I was particularly impressed with their food, it was really nice. The accommodation was very comfortable. Everything was up to standard. Nice and friendly people with a beautiful environment. I loved my stay.

Excellent10.0

Excellent stay

by Mr. Patrick on April 9, 2017

The room was very nice and it had a lot of things I enjoyed. The hospitality was just out of this world. They really took time to serve me with all I needed to be extra comfortable. I really want to thank the staff and management for putting together a good arrangement for a pleasant stay.

Excellent9.6

fantastic

by Barr Elizabet on February 21, 2017

De-Castle Luxury Home has a beautiful and serene environment. I had a warm reception on arrival at the hotel and my room was also clean. Water, power supply was available and the power was uninterrupted and all facilities were provided. I was very impressed with their services.

Excellent9.2

Fine

by Johnson on March 23, 2016

Nice hotel staff. The shower heater takes a longer time to pick up though and the cooling system kept tripping on and off. We also had issues with our light but it was rectified immediately and I was impressed. My experience would have been much more perfect if I could have used the WiFi and if one was served a complementary breakfast. The staff were wonderful and locating the place was not difficult. The environment is habitable and secure.

Very Good7.2

Great

by Salim Azarmi on July 13, 2015

I enjoyed my stay at your hotel, when I was checking in I paid for one night with the intention of checking into another hotel if I was not comfortable but I'm glam to say that I was very comfortable and impressed with the service and facilities at your hotel just had a little problem with the mail, the kitchen either needs a person who will understand that different customer with what eat, some less pepper while so don't, that the only problem I had, every other thing was good.

Very Good7.6

Wonderful

by Ugochukwu Uwajeh on June 23, 2015

Wow, I really enjoyed myself, it was relaxing and help to calm me after so much stress at work, your hotel service was great, with neat environment. My room was cleaned up every morning even before I asked, and the meals were prepared fast and also very delicious. Every minute experience was nice.

Fair6.4

Great

by Mr Umar on March 2, 2015

The hotel gave me a very good hospitality, it was just perfect. I enjoyed my stay and will not hesitate to check back some other time. Thank you

Fair6.4

Good Hotel

by Mr. Benjamin Humbe on October 13, 2014

The hotel was okay just that gym facilities were not at the hotel and it was advertised online but I had a good experience

Very Good8.0

Good hotel

by Mr. Balogun Rasheed on October 1, 2014

It was okay

Very Good8.0

Awesome

by Miss. Adaora Ugwunwa on September 4, 2014

My stay at the hotel was great, everything was awesome and in place.....they have good customer service and lovely environment

Excellent9.6

Very good hotel.

by Wilfred on August 20, 2014

It was very good. No trouble at all.

Very Good7.0

good

Anonymous on February 25, 2014

The rooms are old and the Air conditioner in the Room i stayed was not working and it was not funny at all,but apart from that the hotel was okay.

Fair4.4

average

Anonymous on February 25, 2014

The staffs at the hotel are very dishonest,they were always trying to play smart,when i order for something they would refuse to give me my receipt when am finally given i realise that the amount on the receipt is totally different from what they actually told me,and the electricity was not constant,they were changing over at intervals.

Fair6.4

De castle

Anonymous on January 21, 2014

Food is good and environment is nice. But staff response to guest call is very poor. When you placed an order it will take more than hours to respond and at times they might forget.

Very Good7.0

Good Standard

Anonymous on December 2, 2013

The environment, room, services and security I think they are quite good by Nigeria standard. I think I can rate them 70% because I was satisfied. If I see someone that wants to lodge here, I will encourage the person to do so knowing that the person can get maximum satisfaction.

Fair4.2

Good customer service

Anonymous on November 4, 2013

The hotel is fair for the price. I was satisfied with the services provided, the staff were willing to help and very humble.

Fair6.4

Impressive service

Anonymous on November 4, 2013

The location of this hotel was perfect and the environment was very neat and conducive. The staff were very cordial and the food they served tasted great. But the only challenge was that their internet service was very poor.

Very Good6.8

Good Place

Anonymous on November 1, 2013

I wouldn’t mind staying here again. The hotel is nice and the room was not only comfortable but spacious and very clean. The staff were very friendly, easily accessible and the hotel is well maintained.

Poor1.6

Good

Anonymous on October 23, 2013

My stay was impressive and I really wants to commend the effort of Afon (at the hotel), he provided me a good service.

Very Good6.8

Lovely Hotel

Anonymous on October 14, 2013

My stay was splendid, I really love the hotel. The staff were very warm and nice. I intend coming here again before the end of the year.

Poor0.0

Anonymous on September 19, 2013

Wow this hotel was superb, very clean environment and the staff were up to the standard, room given to me was comfortable.

Poor0.0

Anonymous on August 20, 2013

It was a good experience. I had only one problem and that was with the delivery of the food. I ordered food and it was delivered late. But asides that every other service was okay and I had a restful stay.

Poor0.0

Anonymous on July 24, 2013

We spent 11 days with my children at the hotel, and some of them for the first time in Nigeria. Security was excellent and food at the restaurant meets the international standards. The rooms were great and spacious, but the mattresses were very hard. The children had a lot of inserts bites from maybe bedbugs. The front desk was very responsive to all our needs. Wifi was problematic.

Poor0.0

Anonymous on April 15, 2013

The hotel was nice,every thing about the Hotel was organised.The hotel was very clean and security at the Hotel is OK.