Reviews of Jeromes Garden and Suites

Poor customer service, staff are unnecessarily rude especially to female guest, swimming pool wasn't working, Ac noise was too much, they should work on staffing, the lady at the bar was the worst, it was supposed to be a relaxing experience but my mood was ruined, I am never coming back

My stay was fine, the room was okay and everything was in place...

my stay was awesome so far, I like the place, the environment is relaxing, the room was so nice and neat, food is delicious, I really love the place,

My stay was good....the environment was calm but the bed was small...

I was given a standard room for the price of an executive one, the receptionist also made me pay into her Piggyvest account, she claimed the POS wasn’t working. I ordered two meals and when I requested that they heat my food, the guy from the kitchen said he was busy with other things and couldn’t abandon what he was doing to heat my food, I was shocked. Staff dressed likes they were in their living room, the AC was noisy and the bathroom and breakfast were not worth it. Lady who works at the bar was too friendly with male guests and rude to female guests. Staffs were unwilling to help. I do not recommend. Management is poor!

I really enjoyed the environment and the services was great.

Comfortable rooms and very helpful hotel staff . The price was reasonable too.

It’s a nice small hotel that is very clean and comfortable.

The hospitality services by the staffs was excellent.

Excellent customer service. The Ac in my room was not working well, I complained about it. It was handled professionally, I really liked it.

Everything went so well. Check in and check out was seamless. The staff were cordial and the room was comfortable.

I was not comfortable with their room and bed seize, also their rates are too high for that kind of room and considering their standard.

I enjoyed my stay, every thing went well.The quality of service by the staff was amazing, my room was clean and comfortable.

The hotel was very good.

I stayed at the hotel and it was quite good.

Serene environment, efficient staffs. My stay was superb and challenge free.

I typically don't write reviews but I felt compelled in this case. My family and I were on holiday visiting family and enjoying the city. We decided to spend 2 nights while we were visiting Ikeja before we headed out to another event in another state. The price was low and by the online reviews, I believed it to be a diamond in the rough but it quickly turned out to be a total disappointment. Here are the lists of complaints: 1) The advertised there was a swimming pool, this was not the case apparently it was out of service for sometime. 2) Bathroom was filthy. 3) The place needs to be updated, the door of the mini fridge was broken. 4) The en-suite air conditioning unit stopped working the next day. 5) There was a midsize roach crawling in the room. I complained to the management and they sent someone to fumigate.

I am disappointed at JEROMES GARDEN. The hotel is a total mess. The toilet is smelling badly, the bed is bad. Everywhere is smelling , what a service to offer .

To be honest with this page, my stay at Jerome Suites was not good and i was not happy with it. I spent 3 nights in the hotel and i spent a lot of money for the room. We were told online that the duplex room was N15,000, getting to the hotel they will take you to standard room for the the amount you paid and asking to pay another N10,000 to get the duplex you want, to me all the activities in that hotel is SCAM.

The 2 rooms allocated were ok (standard for my 2 boys & a deluxe for myself/wife). Clean toilet/bathrooms. Only in the deluxe was hot water running in the sink.

I stayed at the hotel for about a month and I spent a lot of money for over priced food and a room that can only be described as adequate. Things were falling apart and a constant smell in the shower room.

I stayed at the hotel and it was a good time there. All went well just as it ought to be. There were no issues at all and really good services were rendered to me. I would give the hotel a seven over ten rating.

I did not enjoy my stay at the hotel at all. Even though I had a smooth check in, the rest of my stay was not so enjoyable. There was power outage for quite a long time and this caused so much discomfort for me at the hotel. It was such a terrible experience that I asked to be compensated for the dissatisfaction but nothing happened. I have no rating to give the hotel at all.

I enjoyed my stay at the hotel. There were no issues almost throughout my stay there except when the hotel's generator had a problem and there was no power supply for a while. It was eventually fixed and all went back to normal. The staff were very nice and courteous, I liked that! I liked the food that was served too, nicely and deliciously made. I would give an eight over ten rating to the hotel.

I had a nice time at the hotel. My checking and checking out went smoothly. The service delivery was very good. The environment was cool, serene and had a good ambiance. The facilities available worked well and I liked the room which I stayed in. It was well cleaned and comfortable. Nice hotel!

My stay at the hotel was not so cool so I stayed there for only one night as against my plan to stay for six nights. The hotel did not have all the facilities boasted on the website available. For instance, their pool was still under renovation. The bed in the room was not comfortable to sleep on as well. I did not enjoy my little time there.

I had a good stay at the hotel. My checking in and checking out went well. The environment was nice and serene. The customer service was very good. The room I stayed in was comfortable and had all the necessary facilities working well. I had a good time there. I would give a seven over ten rating for the service delivery.

My stay at the hotel was okay. My reservation was well kept for me. The environment was cool and serene. The room was cool and cozy, and the bed was comfortable with clean sheets.The facilities there were fully functional. I liked the services that was rendered to me.

I had a pleasant stay at the hotel.I have stayed there a couple of times and it was a good stay.The hotel rendered good services to me as usual.No complaints at all!

I really enjoyed my stay at the hotel. The environment was cool and carried a good ambiance. I was well received, The room was clean and cozy. The bed was comfortable and the sheets were clean. The bathroom was kept well by the cleaners. The service delivery was great. I can rate the hotel an eight on a scale of one to ten. It is a very nice place to be!

There was no problem staying at the hotel. Everything was good. The staff were nice and polite, The bedroom was very comfy and the toilet was really clean. Nice time at the hotel!

Spent a couple of nights here and enjoyed my stay. The hotels was clean, safe and comfortable.

The hotel staff were very helpful. I love the room I was booked into. The clean and quiet environment was really relaxing. And the location is quite easy to locate. The hotel is very lovely. A good one.

We (my wife and I) had a nice stay. They also had a wonderful customer service. There was an electric fault with the bathroom shower, which was rectified fast. Will definitely go there again. Highly recommended.

The hotel's ambience is cool and relaxing. However, the front desk staff needs more training on telephone courtesy.

The hotel's location is nice, strategic to all parts of Ikeja, and quite secure too. The rooms are nice though I think the deluxe room could use a bigger bed. The complementary breakfast was on time. The staff are very nice too. The gardens are also pastoral and well tended.

Jeromes is the place to be for a nice relaxation away from home. The reception of the hotel was very warm. The room was very tidy, beddings were clean and towels were made available. The facilities were functional as well. I love everything about this hotel. I had an amazing stay.

The Deluxe room was spacious. The hotel is well maintained. Pool location is good, I loved the view from the balcony, the environment is pretty neat and quiet. Staff were pleasant. The bed was big enough and comfy

This isn't my first time at this hotel. The staff were courteous and I immediately felt at home when I got there. I commend the hotel and staff for maintaining their facilities and keeping the place neat. The central location is also a plus for the hotel as it allowed me quick access to town. I will be returning here soon. Staying here was pleasant.

With no doubt, I can say that this is one of the best hotels I've stayed in. The environment was as clean as any hotel should be, the hotel's attendants are amazingly swift in carrying out their task and at the same time they were very friendly and well mannered. The room was very comfortable, my bathroom and toilet was very clean and all the necessary toiletries were intact including a very clean towel.

I was not impressed with my stay at Jeromes this time. I returned there because I had a very good experience on a previous visit. I disappointed my wife who stayed with me at the hotel. My expectations were not met, the room we checked into was not cleaned, toiletries and towels were not provided as at check-in time. We complained severally about their services but nothing was done at all, we were not even apologized to. Generally, the hotel needs to improve on their hospitality services.

I was pleasantly surprised by the unique ambiance in the hotel. It is especially remarkable considering you are at Opebi. The staff ensured my stay was memorable and everything worked! I will definitely patronize this hotel again. Anyone looking for a quiet place to relax and unwind will do well to check this place out.

I had a really bad stay at this hotel. So many complaints, I don't even know where to start from. First the room I was given had a leaking roof, then, it was quite small and as such was stuffy with a funny smell. A lot of improvements have to be made before I can ever return there.

My stay wasn't exceptional, it was good but nothing more. The rooms had funny colours I wasn't comfortable with. The bathroom didn't smell great, it should be worked on. On a positive note though, the staff were courteous and using the hotel was convenient. I'm not sure I would like to stay there again though.

Their staff were organised and well trained. The environment is cool, clean and very conducive . Everything about this hotel was superb. I am happy I chose this beautiful place to stay in.

I checked into this hotel with high expectations. I was pleased with their meals, serene environment, cozy rooms etc. I was disappointed at a point when I wanted to move round to see the beautiful sights of nature within the hotel environment and I was restricted. There was no valid explanation for this restriction. There had better be a change on my next visit.

I had an excellent stay at the hotel, the room I checked into was very neat and comfortable, the environment was calm and beautiful, their food was tasty, there was maximum security provided. I was really impressed with the way the staff treated me, they were very respectful and nice. I must say I had an excellent stay at the hotel.

I had a very bad stay, it was not what I expected at all, the beddings were not nice, the interiors was also not nice, the room was not comfortable, I was not pleased with all their facilities.

I loved my experience here. I couldn't have had a better stay. I was satisfied with all the services rendered here; customer service, security, food, comfort, environment were all on point. I got value for my money. I love this hotel.

I really enjoyed my stay at the hotel, the services provided was an excellent one. The staff were polite and dutiful, the room was very comfortable and the meals were delicious.The security was really tight, I enjoyed every bit of my stay and I hope to check in there anytime soon.

My stay at the hotel was okay, I enjoyed every moment I spent at the hotel, the receptionist was polite. The room I stayed was clean and beautiful, it had nice curtain and beautiful bed spread. The bathroom was clean and had clean towel and toiletries, water and power supply was uninterrupted and food was affordable and tasty. I am just totally impressed with the management of the hotel and the staff for their excellent customer services.

I am impressed with the staff and the hotel's management. The reception I got on arrival is warm and very professional. The room is very beautiful, clean bed sheet , clean towels and it had nice curtains. The facilities were very standard and functioning. It is truly home away from home.

I really enjoyed my stay at the hotel, I had a warm welcome right from the staff at reception. The environment was very clean, the swimming pool was very clean and warm for a good swim.

I am impressed with the quality of service I got at the hotel. The staff were very professional and efficient, the rooms were clean. The food was affordable, delicious and delivered on time

I had a good stay at Jeromes garden. The hotel's attendants were very nice and accommodating. My room was properly arranged and the environment was very neat and serene. The hotel's attendants were very swift with resolving issues. It was a wonderful stay.

I enjoyed my stay at the hotel. The hotel's garden was where I really liked, it was very beautiful even more than the room I stayed in. The meals served were delicious and palatable, its one of the best I had in a long while. Basically, the room was okay, the air conditioning unit functioned well but the room still needs to be improved, the floor tiles should be changed to something more attractive and the display of the television set was blurry.

My stay at the hotel was extremely cool. The room was very good and comfortable, it had in it a functioning air conditioning unit and a television set. The water and power supply were constant, I was pleased with the services rendered at the hotel.

It was really a beautiful place, the hotel's attendants were very helpful and accommodating. The place felt like home. It was very clean and I would have loved to stay for 1 more day, but they were already fully booked for the next day.

I had a nice time in this hotel, beautiful rooms, the staff were friendly and accommodating. They have a nice and conducive environment, and the rooms were clean and comfortable. The hotel has good facilities, affordable meals and respectful staff, I will definitely consider Jeromes Garden and Suites on my next visit

Please visit Jeromes!!! It is beautiful....The rooms are lovely.. The attendants are sharp and friendly. BEAUTIFUL!!!!!!!!!!!!!!!!!!!!!!!

Jeromes Garden and Suites is a very good hotel. It is my favourite because of its excellent customer service and serene environment. My stay this time too was satisfactory, power and water supply was uninterrupted, maximum security of life and property was guaranteed. Excellent room service and facilities were working perfectly. I was really comfortable and I love this hotel.

I was overwhelmed by the beauty of the place. The room is beautiful, very comfortable and convenient. The bathroom is lovely also, their food was delicious and affordable, excellent customer service and there was power supply throughout my stay. The hotel is excellent and totally worth the money spent. I look forward to coming here again sometime.

The room I got at the hotel had a faulty air condition, while it came on, it did not work very well. I had to make do with that. I liked the ambience of the place though, it was nice and my stay was tolerable.

My stay at the hotel was awful. The hotel was not too neat. They had GOTV on which I only had access to five channels. Power supply was not constant too. The hotel needs total renovation and better hygiene standards.

My stay was impressive, nice reception from a beautiful and ever smiling staff. The environment of the hotel was neat and beautiful. The hotel met my expectations and I would always come back here.

The initial reason I used this hotel is because of its proximity to the airport in Ikeja. After spending some time at the hotel though, it is safe to say I have more reasons to want to come back. In fact, I extended my stay at the hotel as my plans didn't go as I'd have liked but it's fine as I am enjoying my stay here.

My stay at the hotel was okay. The meals served were affordable but there is need for improvement because the breakfast was not palatable. I will suggest Fruit drinks should be included on the menu list.

My stay at the hotel was good. The service at the hotel was exceptional, the meal was nice, the environment was awesome and peaceful. The hotel attendants were very helpful and prompt in carrying out their task. My room and the rest room was very neat and comfortable also.

I had a fairly nice stay. The air condition was bad, when I complained the staff in charge of maintenance tried to fix it but he could not that night, so a fan was provided for me. Apart from that issue the place is nice.

My stay at the hotel was very good and I already plan to stay at the hotel on my next I visit. Although the Intercom stopped working immediately I tried to place my order, thus I had to go down to the reception to ask for this and that. The issue was not rectified till I left the hotel. Apart from that, it was a delightful stay at the hotel.

The hotel's location is nice. Strategic to all parts of Ikeja, and quite secure too. However, it is awkward that the main gate to the primary street (Abel Oreniyi) is closed around 8pm and then you have to circumvent by stopping before it to use Ajanaku Street all the way down before connecting Oroleye Crescent. Quite a merry-go-round for the unwary traveler. The rooms are nice; I'm didn't really get the difference between the Standard and Deluxe Rooms,both of which seem of about same size. The Deluxe could use a bigger bed though. Electronics in the room worked, except the desk lamp (I'm suspecting the bulb was burnt) and the emergency lamp above the bed. Power is NOT uninterrupted, but the manual switch-over is quick enough, within 30 seconds of power outage any time of the day. They need to also improve/increase available TV channels as well as the picture clarity. NO action movie/thriller stations. But the focus on local channels is appreciated. The position of the power source wasn't convenient for phone charging: a good extension box was available, but fixed in place under the desk, which isn't so close to the bed, unless you have a long charging cable. There were switches for the light beside the bed's head board, and I just expected a socket here too. Also on the bedpost is a knob/switch which seemed to be for the volume of the speaker in the ceiling. This doesn't work. The complementary breakfast is on time; but the omelette is hardly tasty, and guests should have a choice if they want their bread toasted or not. It came toasted both days, and somewhat crunchy for my liking. I could hardly tell if it was dried or toasted. The staff are VERY nice though, especially the lady I suppose may be the manager. She offered to show me the pool, even though it was in use by some youths for a party. The place is big enough that it wouldn't disturb guests. The gardens are are also pastoral, well tended.

The meals served at the hotel did not taste delicious. The chefs at the hotel need to improve on their culinary skills. However, the room I stayed in was very comfortable and the air conditioning unit worked well. The toilet and bathroom was properly cleaned.

I had a brief stay but I can say my time at your hotel was very good. I was a bit disappointed though when I checked out that morning without being served breakfast. I was told I left too soon. I hope this is improved upon.

Jeromes Garden is a good hotel with a good structure but I did not really have a nice time at the hotel. The room I was checked into was very small which was not so nice for me. The taste of the meal made for me was not nice at all. I will love it if the meals could taste better.

I was given a tiny room at first and later moved to room 201 which I did not like still, the toilet had a bad smell and the AC in my room was licking, the bed was small and the price for a plate of fish and a bottle of water was outrageous. The tiles had different childish colours. I wasn't a nice stay.

This hotel is the best hotel I have visited in Lagos state. The hotel's environment was very clean, the hotel attendants were very welcoming and polite, my room was very beautiful and clean, there was constant water and power supply. It was a wonderful experience.

The staff at Jeromes Garden and Suites were wonderful, nice and always ready to help their guest. The staff made sure I was comfortable with my stay as they were always there to listen to my complaints and ever ready to make corrections. My stay was splendid.

There was no light almost throughout my stay. The toilet in my room was stinking when I checked in, the food was bad. Generally, the hotel is below standard. Although the staff at the hotel were very nice and humble, I was not pleased with the services rendered.

The environment of this hotel is everything! The surrounding was serene, spacious, and located in a safe area. The room was well furnished, clean and attractive. The staff at the hotel made sure I enjoyed every bit of my stay, the customer service was on point!

Very nice hotel with some of the friendliest and most helpful staff I've met Beautiful, peaceful gardens and swimming pool Room is well appointed, with a comfortable bed, armchair and desk Very secure area Relatively close to the airport and Allen Avenue. An excellent location for either a flying visit to Lagos or a 'staycation' Would definitely revisit

An excellent hotel with some of the friendliest and most helpful staff I've ever met. Rooms are a good size with desk and armchair as well as wardrobe. Bed is very comfortable and the wifi is swift. I loved it all.

Jeromes Garden And Suites is a beautiful hotel, the hotel was clean and my room was comfortable and all facilities ware in place. Food was affordable and delicious, toiletries and clean towel was provide.I am impressed with their excellent customer service and will recommend the hotel to my friends because I was satisfied beyond my expectations.

The hotel is really a nice place to be, my room neat and facilities were working well. The food was tasty and affordable, water and power supply was available. The staff was very friendly and the services was excellent. The environment was very secured, quiet and peaceful, I will strongly encourage the hotel to keep up with this and I will recommend the hotel to my friends.

. The hotel is really a nice place to be, my room neat and facilities were working well. The food was tasty and affordable, water and power supply was available. The staff was very friendly and the services was excellent. The environment was very secured, quiet and peaceful, I will strongly encourage the hotel to keep up with this and I will recommend the hotel to my friends.

My stay at the hotel was a good one, I enjoyed every moment spent there, their customer service was great and they have a lovely and well tidy environment. To the management,they should just keep keep it up and being the best always.

My stay at Jeromes Garden And Suites was very okay. I enjoyed my stay there and I am looking forward to going back there. I will also want the hotel to get fumigated to reduce flies and larva, asides that, it was a nice stay.

I had a very nice stay except for the fact that the hotel was difficult to locate and we suspected there was a rat in our room at a point. You could do better with keeping the bed sheets and towels clean as well. Awesome service quality by the way.

I loved loved my stay at Jerome.... It was good value for money... The atmosphere is serene and the ambience was rich! Nice hotel...

My stay at the hotel was nice, the hotel was beautiful and clean, there was water and power supply throughout my stay and the hotel was well maintained but it was just too noisy. It will be much more better if its quiet.

My stay at the hotel was nice. I really enjoyed my stay. The reception was fine and even the rooms were clean and up to standard.

My stay at the hotel was great, the hotel was easy to locate. The hotel was clean and have excellent customer service. My room was neat and and comfortable but there was cockroaches in the room. It was on the bed, I hope they can fumigate the entire hotel,

My stay at the hotel was wonderful, the staff was efficient and patient.The hotel was beautiful in and out, there was water and power supply throughout my stay.

Jeromes garden and suites was so beautiful, my stay was great. My room was neat and beautiful, I really enjoyed my stay ,the staff was so friendly. I would love to visit again.

My stay at the hotel was nice, the hotel was very beautiful and neat, my room was clean and beautiful. I was welcomed warmly by the staff and all my needs were promptly attended to. I would love to visit again.

The place is very good and neat although the hotel's customer relation can be better. The receptionist had some issues and that is the only problem I had with the hotel

Jeromes garden and suites is a beautiful place filled with beautiful people and staff. Their services are awesome. They have a good customer care service and the place is neat and in order. I really enjoyed my stay at the hotel and I look forward to coming here again some other time.

It was fine.

I had a cute stay. The period of my lodging was so nice, I met nice people of different views and diverse opinions. I was comfortable within the environment as well.