Bad customer service
by Jennifer on February 19, 2021
I spent 7days and the shortest time I waited for food to be delivered was 1hr, honestly I'm not exaggerating. It was really annoying, they need to know what time management is about.
18 Adeleke Adedoyin off Kofo Abayomi, Victoria-Island, Lagos
Bad customer service
by Jennifer on February 19, 2021
I spent 7days and the shortest time I waited for food to be delivered was 1hr, honestly I'm not exaggerating. It was really annoying, they need to know what time management is about.
The Hotel try
by Barile Zinah on February 25, 2020
Everything was above standards
Anonymous on January 30, 2020
The first room I was in the AC wasn't cooling. The second room I was moved to, the AC was dripping water. I'm not sure I would visit here again.
Nice but could be better.
by Taofik on January 12, 2020
It all went well, the only bad sides were, I couldn't change the TV channels as it was showing just one channel and I had a dirty carpet in my room.
by Samuel on January 9, 2020
My stay was fine, they basic things needed were available.
by Olasoji on January 6, 2020
The rooms were very clean, nice place to stay, friendly staff. My stay was okay
by Vita on January 3, 2020
I had a wonderful stay, nice welcome by receptionist, fine room and good food
by Muyiwa on January 3, 2020
Poor costumer service. They need a lot of maintenance, the toilet was not clean, the water was not running properly. It was really not a nice experience.
by Victoria on December 23, 2019
It was really a pleasant stay. The hotel is very neat with very courteous staff.
by Emmanuel on December 21, 2019
I had an awful experience, the Ac, and the intercom was not working, the keep promising to come and fix it but no one came. There was no towel in the room, customer service was zero.
by Ikechukwu on December 2, 2019
Good functioning facilities, good reception. My stay was beautiful, I had no worries.
Could be better
by Rossie on November 26, 2019
The hotel environment was okay, reception was good but I was given a dirty towel.
Terrible room and reception
by Ola on November 5, 2019
My experience at Beni Gold Hotel was horrific. I entered the room and was met by roaches immediately. Bedding's not changed after the last lodger checked out, dirty bed spread and smelly pillows. The TV stations were not clear and the remote was not working. The reception was so disorganized with room keys misplaced. No foot wears in the room and WiFi not stable.
by Surajudeen on October 31, 2019
Beni Gold is nice. The room was comfortable enough.
by Ayodeji on October 18, 2019
I enjoyed the experience.
Not so comfortable. Needs better beds
by Emi on October 10, 2019
The room was clean enough. The food from the restaurant was okay . Staff was helpful but my main issue was the bed, It was not comfortable, felt like sleeping on a rock. Just too hard.
by Arthur on September 26, 2019
The environment was not conducive at all.
by Adedoyin on September 25, 2019
My stay was great.
by Onwuakpa on September 24, 2019
My stay at the hotel was a wonderful
by Elizabeth on September 23, 2019
My stay was good but I was not offered towel.
Poor room service
by Theophilus on September 16, 2019
My stay there was disappointing. No Water heater, toiletries was not provided, my room AC was noisy. I can't rate the hotel on anything
by Adeoye on September 11, 2019
My stay was good.
by Mary on September 10, 2019
Reception was okay, but the TV was bad and the room was small compared to what I expected.
by Ayodeji on September 6, 2019
The environment so cool and conducive. I had a good time at the hotel.
Very pleasant experience
by Barr Mohammed Adamu on September 4, 2019
The room was clean with good staff. I wouldn't mind going back next time when the need arises.
by Emmanuel on September 2, 2019
My stay was fine, customer service was perfect. Will recommend Beni Gold anytime.
by Tunde on August 30, 2019
I most say I was impressed with the quality of services rendered at the hotel. My room was neat and spacious. I was wowed at the room services, always on time
by Babatope on August 13, 2019
My stay was okay. Nice hotel.
They can be better
by David on August 8, 2019
Customer service was okay but there was no food varieties, TV stations not really clear. The hotel is old. Its manageable.
by Ayobami on August 7, 2019
My stay was fine. Good reception.
by Oluwadamilola on July 23, 2019
My stay is cool , services are okay..
by mary on July 21, 2019
My stay at the hotel was good and I really enjoyed it. Locating the hotel was quite easy, the environment was cool and conducive.
by Ahmed on July 20, 2019
My stay at the hotel was okay and the customer service was good
by Sucre on July 17, 2019
I had a horrible stay.
by Gerald on July 15, 2019
Affordable and amazing service. I enjoyed my stay.
by Ufuoma on July 11, 2019
My stay at the hotel was really a good stay. I had a great time, customer service was good. Power supply and water supply was constant. They had delicious meals and also maximum security.
by Oluwaseun on July 10, 2019
I did enjoy my stay here. But the management needs to step in, the AC were not cool. Was taken to 3 different rooms because of the AC.
Could be better
by Abdullahi on July 9, 2019
My stay at the hotel was okay, customer service was also good. Clean environment. The only challenge I had was the water heater, that was not working. It could be better if that is working.
by Semion on June 14, 2019
My stay was fine, I had no complains. Their services rendered were okay. I enjoyed my stay at the hotel.
Services not good
by Muda on May 14, 2019
The hotel is not okay. Services are poor, lack maintenance.
by Victor Adelusi on April 28, 2019
Good environment with spacious park. However, water leakage from room ceiling around my bed is awful. Ac not functioning well,
by Anonymous on April 23, 2019
My stay at the hotel was not pleasant. I noticed rats running in and out of the room. I reported to the workers but they did not act surprised. I took it to mean that they knew about the issue but refused to solve it.
by Joel on December 24, 2018
The hotel is so over rated and doesn't provide enough service that deserves the rooms price tags, I Checked in on 23rd December 2018. The rooms are small, you can barely move around comfortably. The toilets need maintenance. Its so small and the bathing stand had no doors, when you are having your bath water splashes all over the bathroom/ toilet floor. I found out that the toilet wasn't properly flushed when I got in. The wardrobe size and configuration should be looked into. The TV in the room I stayed was bad, it was just not fit for purpose .
by Inyene Ekere on November 12, 2018
The room settings is okay, though rooms of this magnitude should have atleast hangers at the wardrobe. Something has to be done in the bathroom because it needs some maintenance. Sport channels would be fair rather than these SHOWCASE channel with outdated indigenous movies.
by Miss J on November 4, 2018
I am currently there and I am not enjoying my stay. There is epileptic power supply, the AC is not in perfect condition, the floor is not clean enough, the television channels are always being tampered with. How can there be up to 3 sports channels, even the only channel that had African Magic Epic was turned to sports again. Nothing was done even when I complained. The staff are really nice. If not that am desperate, I would have left and also leave the money for them.
by Anonymous on February 26, 2018
I stayed at the hotel and I had a few issues there. The room rates displayed on the website was entirely different from the amount I was asked to pay at check in. If not that I had extra cash, I would have been stranded with nowhere to go. This incident really destablised me and I was not happy about it. The services rendered were okay tho and the food served was good. The hotel should always notify one in time of change in rates.
Good services but too many mosquitoes
by Anonymous on February 21, 2018
My stay at the hotel was okay but the mosquitoes flying around did not make me sleep all night despite the fact that the air conditioner was on. I think some fumigation should be done in that place. Asides from this, I enjoyed my time there. The customer service was really good. I would rate the hotel an eight over ten for the good service delivery
by Anonymous on February 21, 2018
My stay was okay.However, I have a few issues that I would like to point out about the hotel. There was no refridgerator in the room, there was no microwave as well. The bathroom had only a shower, there was no bucket there. Asides these,the bed was comfortable with clean sheets and other things were just okay. I would rate the hotel a 6.5 out of 10.
by Anonymous on February 19, 2018
My stay at the hotel was fine. I had no issues checking in and out of the hotel. The room was okay, the environment was neat and conducive to stay in. The facilities there worked well. There were necessary toiletries in the bathroom. In all, I had a good time.
by Anonymous on February 16, 2018
The room I stayed in was not that good and I did not quite enjoy my time there. The staff were nice and friendly though, but that did not make up for the comfort that I was deprived of. The food served was just okay and the available facilities were fairly okay too. Average rating is just fine.
by Anonymous on February 15, 2018
To be honest, I was not satisfied at the hotel. The first room I stayed in did not have its air conditioner working well so I switched rooms. The bathroom had a foul smell and it was getting into the room. The water was not clean enough, it seemed colored. The restaurant did no have a variety of food on the menu. The complimentary breakfast was not very complimentary. The food was just there. I would rate the hotel averagely for the services rendered.
by Anonymous on February 15, 2018
My stay was okay. I had a good time there.I had no issues whatsoever. All was exactly how it ought to be. There were too many mosquitoes though and it was too late to ask for an insecticide to spray the room with. Asides this, my stay was just okay. The staff were efficient.and the facilities worked well.
by Anonymous on February 15, 2018
The hotel is a pure waste of money. I was not welcomed well by the staff. The environment was not so cool for me. The room was infested by mosquitoes.I just could not sleep at night. I honestly did not enjoy my stay there. I would rate the hotel a two of ten. It was that bad.
by Anonymous on February 15, 2018
My stay was nice, it was really fantastic. My check in was so stress-free and I was really impressed. There was even a party going on and myself and other guests were invited. We were served free food and drinks there. The customer service at the hotel is very nice. I was well treated there. In fact, I must say that I enjoyed every bit of my time at the hotel. Nice place. I would rate the hotel a nine out of ten for the good services rendered.
by Anonymous on January 25, 2018
My stay at the hotel was okay. I had no issues checking in and out of the hotel. I was well received by the staff. The room I stayed in was well cleaned and maintained. The bathroom was in a good condition too. Good working facilities were available for my use. A seven over ten rating would not be bad
by Guysmilee on January 21, 2018
Although I had a very short stay at the hotel, I must say that I really enjoyed my time there. The staff were very nice, cool and ready to serve. The room I stayed in was comfortable and I was really impressed. The food served was nice too. Good hotel!
by Anonymous on January 9, 2018
I enjoyed my stay at the hotel. The place is very nice. My check in and check out went seamlessly. The customer service delivery was great. The available facilities were fully functional. I had a nice time there. The food served was good and deliciously made. I would rate the hotel an eight out of ten.
by Anonymous on January 9, 2018
My stay at the hotel was good and I checked out already. The place is really good and I enjoyed my stay there. The environment was cool and the staff attended to me very well. I would not mind staying at the hotel again at a later date.
by Anonymous on December 21, 2017
The hotel is a good place but there were little issues here and there. There were mosquitoes in the room and as such, I could not have a good night sleep. The bathroom also had some leakages. Other services were quite okay though. The staff were nice and friendly though. The food was nicely made and I enjoyed it.
Good and fine
by Anonymous on December 19, 2017
My stay at the hotel was good and fine. I had no issues encountered at check in and check out. I was well received by the staff and the customer service was very good. The facilities available were in really good working condition. The food served was good as well. The room that I stayed in was clean and comfortable. The bathroom was properly cleaned and maintained. Good place!
by Anonymous on December 19, 2017
I had a good stay at the hotel. The environment was nice, conducive and had a good ambiance. The customer service delivery was good. The room was clean and comfortable to stay in. All available facilities were in good working condition.
by Anonymous on December 6, 2017
I had a good stay at the hotel. It is a really nice place. The staff were nice and efficient. The environment was clean as well. The only dissatisfaction I had there was not I was given complimentary breakfast.
by Anonymous on December 5, 2017
The hotel serves really good food. I must commend them on that. The hotel on its own is fairly good. The staff were nice and quite efficient. The services rendered was good too. I would rate them above average.
by Anonymous on December 5, 2017
My check in to the hotel was quite smooth. While settling into the room and getting ready to order for a meal, I decided to use the bathroom and I found poop everywhere there! I ran out of the place to call the receptionist. I was then informed that there was a plumbering issue and take to another room to stay.
by Anonymous on November 29, 2017
The best word to use at this point is lovely. I totally enjoyed my stay at the hotel.The environment was cool and cozy, the staff were nice and friendly, the facilities were working good. The room I stayed in was well cleaned. It was all just perfect. No issues at all!
by Anonymous on November 29, 2017
My stay was fine... it was not bad. The environment was nice and conducive for stay. The reception I received was not bad too, the staff were efficient enough. The facilities were in good working condition.Much effort has been put into making the hotel and its environment clean enough for stay.
by Anonymous on November 24, 2017
My stay at the hotel was not bad. The room was okay but it had a foul smell that made me a bit nauseated. Some of the facilities in the room were not working well. The staff were pretty nice and polite. Fair service delivery!
by Anonymous on November 24, 2017
I had a good stay at the hotel. Good services were rendered to me by the staff and by the hotel generally. The facilities were fully functional and well maintained. The environment was cool, clean and it carried a good ambiance. Nice place.
by Anonymous on November 22, 2017
Honestly, my stay at the hotel was not so great. I made a reservation for a room for three guests which was already confirmed but on getting to the hotel, the room given could only serve two guests. I was upset but it was eventually sorted out. The pictures posted on the website were entirely different from what we saw there physically. The pictures were deceptive, I must say. The staff were not polite at all throughout the stay at the hotel, they did not even receive us well. They were acting unnecessarily cold towards my guests and I which is very bad. The hotel management should work on improving their customer services.
by Mr. Deji Johnson on November 21, 2017
I was very upset when I got to the hotel. The room rates on displayed on the website was different from what I was asked to pay and I was quite upset. The hotel is quite good though.
by Mr. Abu Etu on November 17, 2017
I enjoyed my stay at the hotel. The reception was nice. My check in and check out went well. The environment was cool and serene. The room was clean as well. It is a nice place to stay in.
by Mrs. Chika Oloyede on November 15, 2017
The hotel was not ready at all for my arrival. The front desk officers delayed me for over an hour at the reception before checking me into the hotel. The environment was smelling as if it had not been cleaned that day. The room I was initially supposed to stay was not even yet cleaned when I got there and I guess that was the reason for the long delay. The most annoying part of it all was that I had made the booking a full month prior to my check in so I was not expecting the treatment I got. I had to wait for the cleaners to clean the room. When I eventually got into the room that was supposedly just cleaned, I found the sheets to be dirty. I requested for it to be changed immediately but the cleaner argued greatly with me that the bed sheet was clean enough. She spoke to me rudely and did not even bother to apologize. I felt highly disrespected but I kept my calm since I was just going to stay there for a night. The customer service is really really bad and the hotel is not clean enough!
by Miss. MABEL on November 15, 2017
My stay at the hotel was very very fine. The only challenge I had while I was that there was no towel in the room and I called the hotel services severally before they answered me. It took them so long as well to even grant my request. Apart from this, I enjoyed my stay at the hotel. The room was clean and comfortable, the bathroom was properly maintained as well. The environment was cool and nice.
by MIRIAN EZE on November 15, 2017
I had a nice time at the hotel. My room was just okay. The environment was nice and cool. I really like the hotel. It was not bad after all.
by Mr Wale on November 13, 2017
I had a good stay at the hotel. I noticed that the water was somewhat colored. The hotel should look into it and treat their water properly. The environment had a good ambiance while I was there
by Mr. Eddimore Manangazira on November 10, 2017
I had a good stay at the hotel. Everything was just alright except the breakfast: It was cold when served and small in quantity. There was also limited time given to order the breakfast so if one does not order on time, they say its finished. It is a good hotel though with good facilities and services.
by Miss. Ebogu Maryjane on November 10, 2017
My check in and out of the hotel was seamless. I had a really good time there and I enjoyed every bit my time there. The food was nice, the staff were friendly and all their facilities were working well. No issues or complaints
by Miss. SANDRA EZEH on November 8, 2017
I did not like the place at all. The hotel was generally dirty: The room was not clean, The bathroom was messed up. I honestly wasted my money to book that place.
by Mr. Philip Igobah on October 17, 2017
I did not enjoy my stay at the hotel. You can conclude that my experience was awful. To make matters worse my car was bashed at the hotel and the Managment did nothing to salvage the situation. I will definitely not be going back anytime soon.
Way below average
by chioma on September 29, 2017
Beginning with the fact that their rooms have incredibly low taste, I couldn't eat the food served there for more than five minutes. Their bathroom facilities are fast deteriorating and I just couldn't wait to leave the hotel.
by B. Ajiri on September 15, 2017
I enjoyed my stay at the hotel. The atmosphere was good and the staff were friendly. I would definitely want to stay there again.
by Stanley on August 16, 2017
The hotel is easy to locate. Their rooms are neat and comfortable, the only problem I had was that the hotel's food was too expensive.
by Miss. Chidinma on August 7, 2017
Although I had a really good stay at the hotel, I had a few issues. First, the light in my bathroom kept tripping off, but I spoke with the staff at the hotel about it and they fixed it in no time. Second, was I wasn't served my complimentary breakfast but I was later told this happened because I didn't request for it. All in all, I enjoyed my stay.
by Miss Opeoluwa on August 2, 2017
The staff were courteous. Responding swiftly whenever they were called upon. This is not my first time using Beni Gold and I am never disappointed.
by Miss Israel on July 30, 2017
My stay at Beni Gold was pleasant and comfortable. All went well at the hotel, from check-in to check-out. The facilities were satisfactorily functional. The staff were kind and seemed well-trained in effective hospitality. I look forward to staying here again.
by Mr. Idris on July 29, 2017
The room was beautiful and picture perfect, the furniture unique, with beautiful decorations. The hotel was amazingly serene and the security was efficient. I had a good time at the hotel and will be going again if possible.
by Mr. Ahimie on July 27, 2017
It was pleasant staying at Beni Gold. The room had a functional air-conditioning unit. The staff were very kind and helpful. I do not mind staying there again.
by Mr. John on July 27, 2017
The room was neat and very spacious. It was beautiful and clean. The bed was very comfortable, the toilet and bathroom were well equipped. Room service and housekeeping were prompt. The staff were polite and they attended to all my requests. I would love to visit again.
by Mr. Kayode on July 27, 2017
I initially made a reservation to check into the classic single but when I arrived at the hotel, the room was not what I expected. I had to upgrade to the standard room. This room is just a little better than the classic single. There's nothing fantastic or noteworthy but I can say my stay was just okay.
by Miss. RONKE on July 23, 2017
My stay at the hotel was fantastic, the staff were amazing as they were of great help to me throughout my stay. My room was comfortable, conducive and very beautiful, all facilities in the room worked well and I got value for my money.
by Paul on July 22, 2017
The people working in this hotel are amazing. But the rooms have to be better maintained. Unfortunately, some of the bathroom facilities did not work. Often there are no towels, the bulb was broken and the floor always full of water in the bathroom . Everything else was fine.
by Mr. KEVIN on July 22, 2017
Nice and quiet place. Well behaved and helpful staff. Good food as well, I think I will rate the hotel high. Everything about the room was perfectly okay. It was a marvelous experience, I was very much impressed.
by Mr. Charles on July 21, 2017
This hotel is centrally located in a decent location not too far from the hot-spots around. The staff were courteous, nice and ever ready to help out. Their response when called upon is very swift. The room was cozy enough for me though not big enough but just okay. The room has functional facilities. Though it came with complimentary breakfast, I could not wait as I had to leave quite early so I would have preferred if breakfast was brought to the rooms for guests.
by Miss. RONKE on July 21, 2017
My room was comfortable, bed was well laid, the bathroom and toilet was neat and water was running well. The power supply was stable and the staff were dutiful and friendly. My stay was really enjoyable.
by Mr. Samuel on July 19, 2017
My stay was a disaster, I never expected that it was going to be that bad. My room was terrible as it was not comfortable, the roof was leaking and when rain fell everywhere was messy. They should work on their facilities as they are all deteriorating gradually. I did not get value for my money.
by Mr. John on July 17, 2017
My stay at the hotel was really good, it was clean and comfortable. My room was well kept, comfortable and the bathroom was neat. The staff were so respectful and friendly. There was water and power supply throughout my stay. I will love to stay here again.
by Miss Adaeze on July 17, 2017
The environment of the hotel was pleasant, serene and awesome. The rooms were properly cleaned. The bed size was okay and comfortable for a great sleep. The bathroom and toilet were well equipped. The hotel was well secured and it was very easy locating the hotel. I enjoyed my stay at the hotel.
Excellent value! Very nice staff
by Mr. Jackson on July 15, 2017
My stay, though short, was very enjoyable. The room was cozy enough for me. The environment was serene and a perfect fit for a getaway. The staff were nice, friendly and ready to help out. I'll definitely be returning.
by Miss Kierian on July 14, 2017
Wow! This hotel is totally amazing, they have excellent staff, clean water and power supply was steady, toiletries were also available, clean towel was provided and everywhere was very neat. I really had a great time but they do not give complimentary breakfast which is not too good.They need to work on that.
by Miss Sandra on July 14, 2017
I had an great time at the hotel. This is not my first time of staying at Beni Gold Hotel. As usual, the hotel's staff were nice to me, the room was neat and comfortable. The bathroom however was quite small and looked jam-packed. I would like a room with a bigger bathroom on my next visit.
by Miss Egwolo on July 14, 2017
I had a great stay. The fact that Beni Gold Hotel And Apartments is easily accessible is very interesting. I was very comfortable and properly treated. The facilities in the room I checked into were very functional, especially the air-conditioning unit. The staff were very helpful, they attended to my needs promptly. I cannot deny that the hotel is suitable for a relaxation.
by Mr. Michael on July 12, 2017
My stay at the hotel was good and pleasing. I was very comfortable in my room, it was spacious and neat. Water was running during my stay , there was constant electricity and the room service was available to attend to my needs. It was truly a pleasant one. They need to keep it up.
Excellent value! Very nice staff
by Miss. Bolade on July 12, 2017
My stay was amazing, I perfectly enjoyed my stay. I had no stress locating the hotel, the staff were amazing, my room was lovely and I was really pleased. Thanks to hotels.ng you have a customer already, I will always book through this platform.
by Mr. Raji on July 9, 2017
I enjoyed my stay at Beni Gold. It was a short but unforgettable one. It is not actually my first time of staying at the hotel and it definitely won't be my last. Room service was prompt, meals were tasty. I look forward to staying here again on my next trip to Lagos Island.
Good but can be better
by Mr. Griffith on July 9, 2017
I enjoyed my stay. Though the hotel's services were quite satisfactory, the weather actually made my stay a bit poor. My vehicle was flooded. At least I am glad it was not the room I checked into or at least the hotel that was flooded. I had a sound sleep because the room was fully air-conditioned and comfortable. The hotel was serene, neat and secure(I spotted a few security officials). I look forward to a better stay and a better weather.
by Miss. PEACE on July 9, 2017
It was really not a nice experience, the room I stayed was quite uncomfortable and stuffy. The customer experience was very poor. The food very expensive and really not worth the price.
by Mr. Chukwuemeka on July 9, 2017
The three nights spent at the hotel was great. The room was as it is online, very clean. The services and staff were great. There was steady power supply. I can't complain about anything as I really had a wonderful stay.
by Mr. Charles on July 7, 2017
Beni Gold and Apartment is a good hotel, it was close to the location of the event I wanted to attend with good services and the room was more than adequate with very little environmental noise. Breakfast was good with sufficient options. We enjoyed our one night here.
by Benni Ebi on July 7, 2017
My stay was anticlimax compared to the reviews and rating of the place. It was really dirty. The bathroom tiles were stained and had turned off white. There was a very dinghy feel to the room. Even the door to the room was old and appeared like it had been forced open on multiple occasions. At best it can be rated 2 over 5. I wouldn't recommend this place if you are looking for a place with a clean feel to it. I couldn't wait to check out...
by Miss. TOPE on July 7, 2017
I am very pleased with the hotel's services and their facilities. They are always on point and never disappoint. I enjoyed the customer service and they have not given me any reason to stop coming here. The experience here is always awesome.
Worst hotel experience ever!
by Anthony on July 5, 2017
I checked in on the 24th of June, 2017 and paid for two nights. I booked more than two weeks in advance and requested for Andre Rose to be made available on my check in. Instead of the requested Andre Rose, they brought Moet Rose and opened it before I noticed it was Moet. I had to pay for what I neither requested nor budgeted for. Any time I step out of the room and close the door, it will jam and refuse to open from outside. I had to call the porter twice. The AC was not functioning properly. I sweated all through the night! The Oha soup I was served that night was the worst I had eaten in my whole life! When I complained of all these things, little or no attempt was made to fix things. I killed at least three cockroaches in the night. After the first night, I had enough and decided to check out instead of spending another night in such conditions . I informed the receptionist and demanded for a refund of the second night as I won't be staying. She refused and told me there's no money to give me. I dropped my bank account details and left. I kept calling almost on a daily basis to remind them, but it's one excuse or the other. I finally got the refund yesterday.
Not so good
by Miss. PEACE on July 5, 2017
I usually use this hotel because it quiet and neat. The staff are friendly and receptive. Everything about it to an extent is good but my last stay wasn't so enjoyable. The room that was reserved for me was so uncomfortable and choked up. I want to believe that this will be a one time thing and that next time would be better.
by Mrs. Nneoma on July 5, 2017
I had a very pleasant stay at the hotel, check in was smooth. My room was lovely and the air conditioning unit was working very well, I really enjoyed it. The Wifi at the hotel was wonderful as I could surf the internet well and it was really fast, though their food was not good but every other services was lovely.
Nice place but bad food
by Favey on July 4, 2017
I liked the services and it's quite organized and neat but what I hated was the food. It was absolutely tasteless. I believe a hotel with such standard can get a good chef to cook so when one buys expensive food it'll be worth the money. It hurts eating such meal so please improve on this.
Nice stay but can be better
by Mr. Charles on June 30, 2017
My stay was wonderful, the hotel was very neat and comfortable. There was power and water supply throughout my stay. Their food was delicious but the water in the bathroom was not neat.
by Mr. Tee on June 29, 2017
l had no cause to complain about any aspect of the hotel from the security to the receptionists, waiters, kitchen staff, room facilities, 24hrs light, water, and to cap it all with very spacious parking space. I had a very good stay at this hotel.
by Mr. Tony on June 25, 2017
Asides an excellent location, the hospitality and specific care for customers is unforgettable. I wish we could visit again because I was treated like royalty, professional service that was second to none.
Good stay but can be better
by Mrs. Ayo on June 25, 2017
My stay at the hotel was good. The power and water supply was constant. My room was comfortable but the air conditioning unit was so noisy that I hardly enjoyed my rest, there was also noise from the occupant of the next room beside mine, the noise was really loud. Asides these all other things went well in the hotel.
by Mr. Iwu on June 24, 2017
My stay at the hotel was wonderful. The hotel's facilities were great, everything worked perfectly. The location of the hotel in Victoria Island makes it very accessible and easy for me to do all I wanted to do. The staff treated me very well and I sincerely appreciate the hospitality.
Fairly good enough
by Barr. Leonard on June 24, 2017
My stay at the hotel was a fairly good. The power and water supply was constant. The meals were delicious and they have maximum security. However, there is always room for improvement especially in customer service delivery.
by Mr. Benjamin on June 23, 2017
I really enjoyed my stay at the hotel. The meal served was wonderful and the environment was really neat. The room was very comfortable with functional facilities. The service delivery was done in a professional manner. I totally enjoyed my stay.
by Miss. GIFT on June 22, 2017
I had a lovely stay at the hotel and was really impressed during my stay. The room was neat and quite comfortable. The service was exceptional and I encountered absolutely no issues during my stay. This is a place I'd love to return to. I hope they maintain their standard and continue to make any necessary improvements.
by Mrs. Omowunmi on June 22, 2017
My stay was a good one. It served the purpose for which it was booked because the hotel is centrally located. The room was comfortable with good and functional facilities. The only complaint I have is the food which did not taste good and was quite expensive.
by Mr. Damilola on June 21, 2017
I had a good stay at the hotel, my room was beautiful and very comfortable. The customer service was awesome, the staff were friendly and were ready to assist. The hotel's environment was very beautiful and neat. I enjoyed my stay.
by Miss. SANDRA on June 19, 2017
My stay in this hotel was a pleasant one. I got a warm reception from the staff and I was ushered into a neat and spacious room with a functional Air condition unit. Of course this made me feel at home. Water and power supply was stable all through my stay. I also appreciate the fact that their food was affordable and tasted really nice too. I got real value for my money.
by Miss. GIFT on June 15, 2017
I had a good stay, I had no issues checking in, my room was comfortable and very tidy, the customer service was quite good and their meals were tasty. It's a nice place to be at, beautiful environment also.
by Mrs. Hannah on June 14, 2017
I had a delayed check in and I was unhappy. It seem to be a recurring problem at the hotel. I had the same experience the last time I used the hotel. The hotel itself is good but the quality of their services should be improved upon.
by Mr. Onyeka on June 12, 2017
I had a swell time at the hotel, I enjoyed the customer service. The room was also big enough for me and the bed was properly arranged with clean sheets. I want to say a big thank to the staff and management of the hotel.
by Mrs. Ayo on June 12, 2017
The place was not bad, apart from the issue of the air conditioning unit not working that they tried fixing but all efforts to no avail. The hotel staff were very nice to me and respectful. It was okay but I believe they can only get better.
by Mr. Lanre on June 9, 2017
I enjoyed my stay at the hotel, the place was very nice and neat. The room was well furnished and with a clean restroom that had adequate toiletries. Thanks to the staff and management for making my stay a pleasurable one.
by Godfrey on June 8, 2017
I enjoyed every bit of my stay in this hotel. The room was well furnished and spacious, the air condition worked perfectly well, the water supply was good and the staff were friendly. The power supply was uninterrupted. Also, I was able to get some of my jobs done using the Wifi . In fact, Beni Gold Hotel and Apartments is the place to be and I look forward to having another experience.
by Miss. Modupe on June 6, 2017
The hotel is amazing! Hotel facilities were good. The environment was also cool and clean. I'm impressed. The place has well furnished rooms and clean environment for guests to enjoy.
by Mr. Samuel on June 6, 2017
Their staff were organised and well trained. The environment is cool, clean and very conducive. Everything about this hotel was superb. I am happy I chose this beautiful place to stay in.
by Miss Sandra on June 5, 2017
As soon as I checked in, I knew I was going get attached to the beauty of this hotel. The quality of their customer service, comfortable rooms, food, security, lovely environment, all made me feel drawn to the hotel. My room was quite small though, I might have to pay for a bigger room on my next visit.
by Mr. Adegboyega on June 5, 2017
The hotel is a lovely place to visit, it had a clean and healthy environment that I loved. The room had a big bed and clean sheets that I enjoyed sleeping in all through my stay. Kudos to the management and staff of the hotel for a keeping the hotel in such a beautiful state.
by Mr. Joshua on June 2, 2017
I had a quite good stay here. I was treated very well by the staff. I was okay with most of their services. The environment was very beautiful and homely. However, their room was too small for me, the bed felt very uncomfortable because it was quite small.
by Mr. Bryan on June 2, 2017
The hotel was the perfect place for me, power supply was uninterrupted, water heater was working fine and toiletries were provided. The room was comfortable and beautiful, their room service was perfect, food was delicious and affordable but they need to work more on cleanliness. It's a good place and I would love to use the hotel again.
by Mr. Kunle on June 2, 2017
The place was very decent with 24 hours power supply, the food is nice and I enjoyed every meal served at the hotel. The environment was very quiet and there was a large parking space for vehicles to be parked in. The security was relatively tight.
by Miss. Ifeoma on May 30, 2017
I really enjoyed my stay at the hotel there are no complaints whatsoever, the meals served were wonderful and the environment was really neat. The only thing was that I changed my room category, asides this all other services provided were awesome.
by Miss Damilola on May 29, 2017
My stay at the hotel was not pleasant. The room was small and inconvenient. The refrigerator was not working. The TV was tuned to only one channel, I could not change it. The hotel management should look into these things and improve on their hospitality.
by Miss Adeola on May 24, 2017
My stay at the hotel was a memorable one. I enjoyed every moment spent there, their customer service was great and they have a lovely and well tidy environment. They really need to keep it up, I am impressed.
Regular guest, nice hotel
by Miss. Adeola on May 23, 2017
I am a regular user of the hotel and have been there for multiple times now. It's my stop point whenever I am in the Island. The hotel is modest but very nice, their facilities are functional and they have a warm attitude there, anyone would like it there.
by Mr. Olawale on May 15, 2017
My stay at the hotel was very pleasant. For me, the hotel is synonymous with top service. It happened that I couldn't get my receipt on my check out date but it was delivered to me nonetheless. I'm impressed with the hotel.
Regular guest, nice hotel
by Mr. Ohwofasa on May 15, 2017
I have used the hotel multiple times now and I will say it is a very good place. The staff are friendly, their facilities work and the place is tidy. I enjoy my stay there each time.
by Mr Jinadu on May 14, 2017
I had a perfect stay at the hotel. The room was tidy and comfortable. The air conditioning unit functioned properly throughout my stay and the environment was lovely and peaceful. Most importantly, the hotel attendants were very professional.
by Miss. OLABISI on May 11, 2017
The room was very good and comfortable, it had in it a functioning air conditioning unit and a television set. The water and power supply were constant. I was pleased with the services rendered at the hotel.
by Miss. Anne on May 10, 2017
My reservation was mixed up at the hotel. I was checked into a different room than the on I reserved. The situation was embarrassing. I complained ant it was changed but my new room does not have a towel, a dirty one was brought to me. My stay this time was worse off than the first and I am really disappointed.
by Mr. Dami on May 10, 2017
The hotel is a good place to be because I enjoyed my stay. The facilities and services at the hotel was great considering the room rates. The power supply was impressive and the environment of the hotel was cool. The room was comfortable and the bed size was great for a sound sleep.
by Mr. Ololade on May 8, 2017
The hotel is a good place to be because I enjoyed my stay. The facilities and services at the hotel were great. The power supply was impressive and the environment of the hotel was cool. The room was comfortable and the bed size was great for a sound sleep.
by Mr. Andrew on May 7, 2017
The room was beautiful, very comfortable and convenient. The bathroom is lovely and their food was delicious and affordable, excellent customer service and there was power supply throughout my stay. The hotel is excellent and totally worth the money spent. I look forward to coming here again sometime
by Mr. Sola on May 5, 2017
My stay at the hotel was average. The most exciting thing is that the hotel is located at the central region of Victoria Island making it very accessible. The room rates also are reasonable, not too much on the high side. The management of the hotel needs to improve on its customer services. The complimentary breakfast served can be for two if one has a guest.
by Kehinde on May 1, 2017
My stay at the hotel was a wonderful one. The hotel is a really nice place to be, beautiful rooms, wonderful staff, maximum security guaranteed, it was just perfect. I hope stay there when I visit Lagos again.
by Mr Bolaji on May 1, 2017
My stay was superb. Beni Gold Hotel is simply the best, I enjoyed everything about the hotel from the serenity of the hotel to the ever listening customer service to the beautiful rooms and the delicious meals offered. It was a fantastic experience, I love this hotel.
by Mr. Olushola on April 29, 2017
I am sort of a regular guest at the hotel now. I have used there before and I can say I had a very good stay on both counts. I will be back sometime.
Good but can be better.
by Miss. TITILAYO on April 29, 2017
I was okay with my stay at the hotel but the management of the hotel needs to improve on the facilities. The toilet and bathroom were close to being empty, I had to request for all the toiletries I needed because they were not provided.
by Mr. Uyi on April 28, 2017
My stay at the hotel was good and I really enjoyed it. Locating the hotel was quite easy, the environment was cool and conducive. The staff were nice and accommodating. The room was comfortable and well decorated. I like the hotel.
by Miss. OPEOLUWA on April 28, 2017
I was satisfied with my stay at the hotel. The room was attractive and well furnished. The power supply was impressive. The bathroom and toilet were clean and well equipped. The staff were hospitable and polite.
by Mr. Layi on April 24, 2017
I had a perfect stay at the hotel. My room was properly ventilated and the light was good. The hotel's attendants were friendly and helpful. Checking in was smooth and the environment was very conducive. It was indeed a perfect stay
by Mr. Okordion on April 24, 2017
I used two nights at the hotel and it was simply great. The hotel epitomizes quality service and they were brilliant. I won't pass a chance to come back again.
Good but can be better.
by HRH Ifelanwa on April 23, 2017
My stay at the hotel was not very good. The hotel needs to improve on its customer services. The staff were not concerned about the welfare of their guests. The water heater in the bathroom was not good and toiletries were not present. I had to ask of everything I needed from the room service. Nevertheless, I enjoyed the complimentary breakfast and the goat meat pepper soup was palatable.
by Mr. Anda on April 23, 2017
It has always been great staying at this hotel. The atmosphere at the hotel is very cool and homely. The power is stable and the water supply is constant. The services rendered are always satisfying and affordable. I won't stop visiting this hotel.
by Miss. Lola on April 21, 2017
My stay at the hotel was fair. The management of the hotel needs to improve on their facilities. The room was always flooded after we had our bath and the cleaner kept on coming in to mop the floor. I complained about it to the staff that there should be a curtain at the entrance of the toilet and bathroom, this will at least block the water from spreading to the room.
by luyi fada on April 19, 2017
Buffet breakfast!!! nice but only for one. there was also a fully equipped gym and clean pool. The 13k room is too small though. Excellent location which made it easy to find the hotel. I would definitely be back.
Okay but can be better.
by Mr. Adeboye on April 18, 2017
My stay at the hotel was okay but the management of the hotel needs to fumigate the rooms properly. Mosquitoes did not allow me enjoy my night at the hotel, I found it hard to sleep. Although, the hotel's environment was serene and conducive.
by Mr. Joseph on April 18, 2017
My stay at the hotel was terrible. I will never recommend the hotel to anyone. Handling the water heater in the bathroom was very delicate because it was not properly fixed, the space for cold water was interchanged with hot water and vice versa. The customer service was poor and the staff were not considerate. I did not enjoy my stay.
by Mr. Morakinyo T on April 16, 2017
I liked my time there except that I did not get an air freshener for my room. I will suggest it should be placed in every room, it's mandatory to have one.
by Mr Banjo on April 15, 2017
My stay at the hotel was fantastic, the hotel staff were very wonderful, swift and efficient, they were ever smiling.The room was spacious, neat and comfortable, towel and toiletries were available, the restaurant services were excellent, food was delicious and affordable.Water and power supply was available throughout my stay and room service was perfect. I am impressed with their services and I would love to have such a fantastic experience again.
by Mr. Victor on April 9, 2017
The hotel looks very nice from the outside. The staff and management were warm all through my stay and efficient doing those simply things that made my stay a pleasurable one. There was nothing to complain or to worry about because they made the place really conducive for all guests.
by Miss. IFEAYINWA on April 6, 2017
I really enjoyed my stay at the hotel, if I had my way I would have loved to stay some more, but sadly I had to go to work on the mainland. It was just terrific because everything necessary was in place for a great stay.
by Mrs. OYEBIMPE on April 6, 2017
The room was okay, it included a television set, a functioning air conditioning unit and other room equipment that can make one's stay comfortable. The staff were nice and helpful. I was pleased with the services rendered at the hotel.
by Mr. Olalekan on April 6, 2017
Initially, I chose the hotel mainly for it's proximity to my destination. After spending a night there however, I can say I have reasons to be back. The room was neat and air condition worked pretty nice, it was awesome.
by Mr. AbdulGafar on April 5, 2017
The breakfast served was palatable and I enjoyed it. The room service was always on time and polite. The environment of the hotel was serene and well secured. The room was elegantly furnished and the room rate was reasonable.
Excellent value! Very nice staff
by Mr KOKO on April 2, 2017
I felt really glad about my experience at your hotel, It was beautiful and very comfortable. The hotel is quite good! My stay was fine, everything went well. Lovely and peaceful scenery, comfortable rooms and good food. Their service was good, just as I expected. Plus, the hotel staff were nice and professional. I will likely be visiting here again soon.
by Mr. Dennis on April 1, 2017
The hotel is really nice. Beautiful rooms and lovely environment. My room was properly arranged before check in, with clean a bathroom and towels. The food was tasty and delicious. Their services were prompt and efficient.
by Miss. Peace on March 30, 2017
The hotel is very good. The staff were generous and always wearing a nice smile. The rooms were clean and spacious. The bathroom and toilet were well equipped with good facilities. The environment of the hotel was serene. I enjoyed my stay.
by Miss. Lyn on March 28, 2017
I really think the hotel needs a proper renovation, everything at the hotel looks to be falling apart except for the wonderful staff on duty that I saw at the hotel during my stay at the hotel. The toilet was not flushing properly and I had to flush manually with a bucket.
by Mr. Otito on March 27, 2017
My stay at the hotel was a splendid one, the security I met at the hotel made me feel safe. The room was big and had a lot of good stuffs in it, the air conditioning worked perfectly well and it came with a remote control. The food was also very delicious, I enjoyed every bit of my meals.
by Miss. Omotolani on March 24, 2017
My stay at the hotel was awesome. Everything was perfect. The environment was calm and well decorated, the hotel's attendants were nice and well mannered. My room was very comfortable and the convenience was very neat with the necessary toiletries. I really enjoyed my stay at the hotel.
by Mr. Uvietobo on March 23, 2017
I will commend this hotel for their excellent customer service and well trained staff. My room was neat and regularly cleaned, toiletries and towel were provided. Beni Gold Hotel and Apartments is really a nice place to be and I look forward to having another wonderful experience again.
by Mr. Ugochukwu on March 23, 2017
My stay at Beni Gold Hotel and Apartment was very nice the environment was clean, with decent looking security officers that secured both life and properties all through my stay at the hotel. The room was equally very decent with clean sheets and nice pillows.
by DR Fadahunsi on March 22, 2017
My stay was beautiful, the hotel was clean, comfortable and perfect. The room was very neat, all the facilities were new and they have excellent customer service. I am highly impressed with their services and would love to use the hotel again.
by Mr. GOLDEN on March 22, 2017
My room was a little bit smaller than I expected but it was still okay. The room had a nice bed that was well dressed with clean sheets and a duvet. I enjoyed the meals that I ordered all through my stay at the hotel.
by Mr. Callistus on March 21, 2017
I enjoyed my stay at the hotel. The room I stayed in was elegant, well furnished and cozy. The staff were courteous and professional. They were always ready to take to corrections. Locating the hotel was also very convenient.
by Mr. David on March 20, 2017
The services rendered at the hotel was amazing, the staff were hospitable and respectful. I had a wonderful stay at Beni Gold Hotel and Apartments. The hotel was up to my expectation and I left the place satisfied. Well-done guys! I will always patronise you any time I visit.
by Miss. Cynthia on March 20, 2017
My stay at the hotel was really good. I wasn't expecting anything less as it was among those suggested to me by the agent who handled my booking at Hotels.ng. The staff were accommodating and the experience was nice. It's easily the best I've used for that budget.
by Mr. Oladoyin on March 18, 2017
My stay at the hotel was fair. There was constant water and power supply, the receptionist and hotel's attendants were well coordinated and helpful. However, I was not comfortable with the room I was given. I didn't like it all.
by Mrs Ejim on March 17, 2017
Your hotel is very beautiful and well maintained, I had an amazing stay! The staff was super kind to me, very friendly, hospitable and polite. They made my stay a memorable one. The facilities provided were modern. The air conditioning unit in the room worked perfectly. The bathroom and toilet was well equipped. The environment of the hotel was serene and clean. It was very easy locating the hotel. I really enjoyed my stay at the hotel.
by Mrs. patience on March 17, 2017
My stay at the hotel was not bad at all. My mum really loved everything at the hotel. The meal was nice, the environment was awesome and peaceful, room attendants were very helpful and prompt in carrying out their task. My room and the rest room was very neat and comfortable also.
by Mr. Isa on March 17, 2017
I checked in just moments ago and I have nothing but good reviews for your hotel. I like how well you sync with Hotels.ng. My reservation was confirmed and available when I got to the hotel and was checked in without ado.
by Mr.KELECHI on March 17, 2017
My stay at the hotel was a splendid one, the security I met at the hotel made me feel save. The room was big and had a lot of good stuff in it, the air conditioning worked perfectly well and it came with a remote regulator. The food was also very delicious, I enjoyed every bit of my meals.
by Cletus on March 16, 2017
My stay at the hotel was so pleasant. I will like to visit again. There was constant electricity, room service was on time, the facilities were adequate and the environment was very neat. Although the room was quite small, it was very comfortable. I enjoyed my stay at the hotel.
by Safiya on March 16, 2017
My stay at the hotel was good, my room was clean and had a big bed with clean sheets that I enjoyed sleeping on. The staff were very nice, they helped with all my needs during my stay. A big thank you to the receptionist for her help all through my stay.
by Mr. Lanre on March 15, 2017
It has just been moments since I checked in and my stay has been good in every way. The hotel did not have any issue finding my reservation as I booked through Hotels.ng. I was even more impressed to find the room neatly arranged . It's been great so far.
by Kehinde on March 13, 2017
Generally, the hotel is neat and the environment is sparkling. The staff were very good and professional too, customer service was excellent and the room was so comfortable, I really had a nice time at the hotel. The hotel had a really nice look as if it was just built, it was a memorable stay.
by Mr Adekunle on March 13, 2017
The hotel is popular with me and my friends. I use it often and get the same great experience. It was even better booking through Hotels.ng as I got a discount. I will definitely be back again.
by Rebecca on March 13, 2017
My stay at the hotel is not bad, it has been good so far because I am still at the hotel. The management are really up to the task, the environment is very neat and calm, there is constant electricity and power supply . The meals at the hotel is tasty and affordable.
by Miss. Solape on March 7, 2017
The room was very good and comfortable, it had in it a beautiful mirror and a functioning air conditioning unit. The staff were nice and helpful. I was pleased with the services rendered at the hotel.
by Mrs. Tamunoimim on March 7, 2017
My stay at the hotel was nice, the room was clean. Power and water supply was uninterrupted, top notch customer service and security of life and property was guaranteed. I was very relaxed, the food was affordable and everything was just perfect. I would love to use the hotel again.
by Mr Kenedy on March 3, 2017
This is a very nice hotel for a very reasonable price, my stay was absolutely wonderful. The hotel was so clean and quiet. The staff were so friendly and accommodating, there was water and power supply too, toiletries were provided and their food was tasty. My room was beautifully furnished. I am impressed with their services.
by Mr Kola on February 25, 2017
I had a fantastic stay at the hotel, I love their services. My room was kept neat and their staff were ready to attend to my needs. Water and power supply was available throughout my stay, food was delicious and affordable too. The only issue I had at the hotel was the towel I was given, it was really old. I think they should replace it with new ones, however I look forward to visiting again in the future. Its a beautiful place to be.
by Mrs. Oyintola on February 24, 2017
The staff at the hotel were accommodating and selfless. I was not pleased with the room I made reservation for so I requested for an upgrade at the front desk and immediately I was given another room which was satisfying, nice and comfortable. It was spacious and beautifully furnished. I got the value for the money paid.
by Mr Adeoye on February 15, 2017
My expectation was high because of what I have heard about this hotel and I must say I was not disappointed at all. Their environment was conducive and their customer service was excellent. Power supply was constant and their staff were very efficient too. My room was so neat and beautiful, I was so comfortable.
by Mrs. Danjuma on February 10, 2017
I had a pleasant stay at Beni Gold Hotel and Apartment. The hotel's attendants were very friendly and welcoming. I had no complain throughout my stay and I even extended my stay for a night. It was really a comfortable stay and I hope to visit again.
by Miss. OLAIDE on February 9, 2017
My stay at the hotel was quite okay. I had a comfortable room, the hotel was well secured. There was constant electricity and power supply, but I was not pleased with the fact that I had to pay extra NGN 500 for every meal that was brought to my room. They called it service charge. It is meant to be free.
Really good stay
by Mr. Moses on February 8, 2017
My experience was wonderful, thanks to your amazing staff. They were very accommodating. My room was tidy and clean, I liked it. All the work you put in is commendable, I hope to come over again.
by Mr. Golden on February 6, 2017
Although the room was small, it was very comfortable. The environment was very nice and the hotel was beautiful. I had no issue with the meals served and room service was quite okay. I even extended my stay at the hotel.
by Mr Okoronwo on February 6, 2017
I will commend this hotel for their excellent customer service and well trained staff. They were wonderful people and made me so comfortable throughout my stay. My room was neat and regularly cleaned, toiletries and towel was provided. Beni Gold Hotel and Apartments is really a nice place to be and I look forward to having another wonderful experience again.
by Mrs Chinyere on February 2, 2017
My stay was absolutely amazing, its a beautiful place to be. They have well trained staff, constant water and power supply and good water heater was available. The hotel was well secured and clean. The room was not quite big but it was comfortable and their staff was efficient and friendly. My stay was awesome, am glad I stayed at the hotel.
by Mr. Uche on January 27, 2017
My stay was fantastic, they have wonderful staff that really know how to lift your spirit with a warm smile. The air conditioning unit was working perfectly well to make the room very pleasant for me to feel very much at home.
by Miss Ann on January 25, 2017
Beni Gold Hotel is a wonderful place to be, my stay at the hotel was really great. It was easy to locate, the place is very beautiful and clean. The staff was nice, efficient, accommodating and friendly. The room service was excellent, food was delicious, water and power supply was available. My stay was absolutely great, they need to keep it up.
by Mrs. Sulaiman on January 21, 2017
I had a really fine time at the hotel. I enjoyed my stay very much. It's a shame I could only stay for a night, I do hope to come around soon though. Thank you for the experience.
by Mr. Sunday on January 20, 2017
The initial room we got had a faulty air condition, it didn't work but kept dripping water. We complained and got our room changed. Our new room wasn't better, the mosquitoes were terrible, we had to fumigate. We missed precious sleeping time and checked out very early feeling exhausted. I was not pleased.
by Mr. Umar on January 18, 2017
Your hotel was nice, I really liked my stay. The rooms were tidy and comfortable. I liked the environment too. Everything was just spot on.
by Mr. Paul on January 16, 2017
My room was dirty and untidy, the bed sheet was also very dirty, there was no light. I was even given a torn bed spread. Apart from the uncleanliness of the hotel, every other thing was fine, the hotel attendants were jovial, the meal was okay and the environment was okay also.
Not Too Good!
by Mr. Ayodeji on January 11, 2017
My stay at the hotel was not too good as the hotel did not serve its purpose. The manager at the hotel insisted I check out earlier than when I wanted. After explaining to him that I needed to fix things up before checking out, all my plead fell on deaf ears. Nevertheless, the room I stayed in was comfortable and well spacious.
by Mr. Ayodele on January 10, 2017
The hotel is a very lovely place, the environment was very neat and calm. There was power and water supply throughout my stay, the hot water shower was running also, but there were mosquitoes in my room. But, I loved every minute I spent at the hotel.
by Miss. Eniola on January 6, 2017
Twice my room was changed and every time I got a damp room only that the second room was more manageable. The first room had a roof that was leaking in water. I don't understand why anyone would be checked into such.
by Mr Olumide on January 3, 2017
My stay was nice at the hotel, the customer service was prompt and efficient. The rooms was spacious and neat, the bathroom had all the necessary toiletries. The environment is quiet and well secured, water and power supply was available and the food was delicious and affordable.
BEDBUGS!!! Worst Hotel I have ever been to in Nigeria (December 2016)
by Ms Thompson on December 31, 2016
Was so full of expectation when I got to hotel. My friend and I got to the room and as we were settling in, I started feeling bites on my body, so I covered my legs and even under the duvet, I was still feeling the bites. Somehow I turned to the left and looked on the bed and saw a bedbug crawling on the bed. I was so livid. I called the reception and told them what I saw. They acted so indifferent saying it has been awhile anyone complained of bedbugs and that they would send someone to spray the room. No one came to the room until about 15 mins later, all this while the bedbug was strolling on the bed. I started packing my things, my friend also packed her stuff. Someone from the hotel came and sprayed the bug and it died. I asked that they change our room and that they spray the room with insecticide before we move there. It took forever for them to get the room ready for us go in, and we asked for new sheets. We were in the room with bugs waiting for the smell of the spray to subside and they kept asking us to leave the room. Of course we did not leave until we felt the smell had subsided. When we got into the room, the smell was still very strong, so we asked to go back to the other room to stay awhile because we were literally suffocating in the room. The receptionist said she would send the key. We stood in the hallway like homeless ladies for well over 15 mins waiting for the key to be brought up. When no one came, I went to the reception and started screaming. And was informed by the bell boy that the reception refused to give him the key. It was only after I shouted and requested for my money back that they gave us the key. Long story short, the entire ordeal lasted from to 12 am to past 2 am in the morning. The receptionist was so nasty and extremely unhelpful. The other receptionist was loosening her hair while we were in front of her. Customer service was horrible and only the bellboy was sympathetic and helpful. I would never stay here again or recommend that anyone to do so. Lesson learnt: I would never pay for more than one night in any hotel in Nigeria, unless I have enjoyed the first night because they will never refund your money if you decide to leave.
by Mr Sheyi on December 30, 2016
My stay at the hotel was wonderful, the hotel was neat and beautiful. The facilities were new and food was delicious. I enjoyed every minute I spent, their excellent customer service, comfortable and spacious room with A.C , water and power was available throughout my stay and clean towel and toiletries was provided. I am pleased with their services.
by Barr. ACHU on December 20, 2016
My stay at the hotel was good. The hotel's environment was cool and clean. There was constant water and power supply. The hotel staff were helpful and kind. The room service was swift to response. I enjoyed the services rendered at the hotel.
by Mr. Murtala on December 19, 2016
The staff at Beni Gold Hotel And Apartments should really be commended for their good work. They were very professional in carrying out their duties, the hotel environment was very calm and beautiful. Also the room I booked online was unavailable when I got to the hotel, so I was given a better room at the same price. It was a fantastic experience at the hotel.
by Mr. Kunle on December 12, 2016
I could hear the neighbors chatting and laughing from the next door. It was noisy and no one at the hotel took any hint. Another issue was that there was no variety in the dishes. It wasn't nice. I used to use your hotel before and I confidently say you have receded in quality. This isn't good.
by Mr. Fred on December 7, 2016
Beni Gold Hotel And Apartments is a very beautiful place, although little rowdy because of the large number guests that were checking in that day. I enjoyed my stay at the hotel. Room service were always prompt, there was constant electricity, there was maximum security, the swimming pool was very clean and well treated, the food at the hotel was top notch and the rate was fair enough.
Good stay, could be better
by Mr. Jose on December 2, 2016
I enjoyed my stay at your hotel only that I have a few issues. The water heater was not working, I was forced to bath cold water. The air condition did not have a remote, it was really inconveniencing to have to get up every time you have to adjust it.
by Miss. Adenike on December 2, 2016
The first room I got was not yet done. I complained and my room was changed. The second room I got was probably worse. The air condition was leaking through out the night, I could not sleep. My stay was quite horrible.
by Mrs. Efe on November 25, 2016
I enjoyed my stay very much but I have this one complain. The refrigerator in my room wasn't working. I could not refrigerate my drinks or water, too bad. Just ensure everything works at your hotel so nothing mars guest experience like this one. Thank you.
by Mrs. Justina on November 21, 2016
The Beni Gold Hotel And Apartments is very different from what is displayed on the internet. The room painting is looking very awkward, the bathroom was really small and always got flooded after having my bath as the floor was not well structured. The meals were okay but I really enjoyed the environment. I think the room paintings should be changed and the bathroom should also be fixed to attract more customers.
by Sheyi Shobayo on November 20, 2016
My two days experience with my family was awesome! We enjoyed Beni gold. The security guys were great. Everything looks awesome. Except for the kitchen guy who refused to bring hot water for me :)
by Uche on November 16, 2016
My stay was nice, the hotel was well easy to locate. The environment was neat and quiet. My room was clean, Ac was working fine and the bed was soft and comfortable. Food was affordable and delicious, customer service was excellent, their staff was friendly and they were swift to all request. I am impressed with their services and I hope to use the hotel again
by Mr moses on November 14, 2016
I felt very comfortable at Beni Gold Hotel, I enjoyed myself and had fun, Stable water and power supply, Working AC and water heater, I had necessary toiletries and foot-mat at the bathroom to clean my foot after bathing. My food was neatly served and tasty, nice people because I gave them a rough time but they did not complain, which was very nice. I liked the receptionist and will like ti go again to the hotel.
by Mrs. Toun on November 14, 2016
I had a very, very good stay at your hotel. I think anyone will say the same too. You were exceptional with your service and I found everything impeccable. I found out however that your water was slightly not clean. If you can make this improvement small you will get a perfect rating.
by Mr. Nosakhare on November 14, 2016
I really enjoyed my stay at the hotel as I was welcomed warmly at the gate and was escorted to the parking lot by the security to ensure my car was well parked. On getting into the hotel, I was received by a very caring reception which made me feel like I was home when I get back from work and my son comes to get my bag. The room was very convenient and spacious. I had great meals and not so expensive, it was very garnished. I simply loved the hotel and would be visiting soon.
by Mr. Uyi Idehen on November 14, 2016
My stay at Beni Gold Hotel And Apartments was exciting. The comfort I had was really satisfying. The facilities in the room I was given was very effective, the air conditioner worked perfectly and I was able to watch all my favorite tv stations conveniently. The hotel environment is suitable for relaxation. I like this hotel.
by Mr Modupe on November 9, 2016
Though it was easy for me to locate the hotel but on getting there what I expected was not what I met, then i was left with no choice than to manage. The environment was rough and noisy the bathroom and toilet not properly washed. The food so expensive and so little. They really need to try and keep their environment neat and fumigate the room because mosquitoes actually fed on me through out the night. The few things I like about this hotel is the fact that they have good staff and stable power and water supply with a working AC.
by Mr Modupe on November 9, 2016
Beni Gold Hotel And Apartments is a beautiful and lovely hotel,they have excellent hardworking staff and very friendly customer service,water and power supply was available throughout my stay.My stay was awesome,the room was cosy and all facilities were available was for my comfort,the service quality was excellent and the food was affordable.I would like to use the hotel again.
by John on November 5, 2016
The food I had so much salt ,the front office was making a phone call while attending to mi,and when I was about to leave a security that helped with my luggage insisted I must give him money.and the security in the environment is very weak.it actually got me thinking if they have a manager who oversees the staff .
by Mr Glory on October 30, 2016
Really I have no single complain about the hotel my stay was just Extremely good. I am very impressed with their services and will like to visit again.
by Mr Notoma on October 27, 2016
I had an awesome time at the hotel. The hotel had very diligent and friendly staff. My room was cleaned at appropriate intervals and meals were served accordingly. I am looking forward to visiting again.
by Mr. Adamu on October 26, 2016
I really enjoyed my stay at Beni Gold Hotel And Apartments. The hotel has hardworking staff and very friendly customer service. The meals were fabulous and delicious, the room was very comfortable. The hotel's security system was awesome. It was almost like home, I am definitely going back soon.
Great stay but can be better
by Mr Chime on October 25, 2016
I had a wonderful stay at the hotel.The hotel is located in a quiet environment,water and power supply was uninterrupted,their staff was efficient and respectful. The hotel's environment was neat and quiet,excellent room service but their rooms were small and water was not too clean.
by Miss Oby on October 12, 2016
My stay at was wonderful,water and power supply was uninterrupted,their staff was efficient and respectful,the hotel's environment was neat and quiet,excellent room service,I am impressed with their services.
by Mr ojo on October 5, 2016
My stay at the hotel was absolutely wonderful,the room was clean ,Power supply was uninterrupted,water was available,excellent customer service,I really enjoyed my stay,
by Mr ojo on October 5, 2016
My stay at the hotel was absolutely wonderful,the room was clean ,Power supply was uninterrupted,water was available,excellent customer service,I really enjoyed my stay,
by Feyi on October 2, 2016
The sheets were dirty and I did not like the smell of the room. I enjoyed my stay though but please wash your sheets.
by Mr Godwin on September 25, 2016
My stay at Beni Gold Hotel And Apartments was bad. I did not enjoy my stay there, the view outside the hotel is totally different from what you get to meet inside the rooms. They had linking doors in the rooms which were very annoying because you could hear other guests noise from other rooms. I really hope they improve on this.
by Mrs Efe on September 22, 2016
My stay at the hotel was great,the hotel was neat,beautiful and conducive.They have excellent customer service and I really enjoyed my stay.I hope to visit there again soon.
by Mr Nimfas on September 12, 2016
My stay at the hotel was beautiful,the hotel was neat ,they have excellent staff. My room was comfortable and beautiful with nice curtains,neat bed sheet and all facilities were put in place.I enjoyed my stay.
Good but can be better
by Mr Adebayo on September 7, 2016
My stay at the hotel was good,the hotel is located in a beautiful and serene environment.The staff was swift and dutiful,my room was clean and comfortable but there was mosquitoes in the room.The hotel needs to fumigate the hotel.
Excellent rooms and service. Very secure location in Victoria Island
by Shola Ogunyemi on September 5, 2016
Stayed for 1 month plus at this hotel. Very good customer service, polite staff, rooms were large enough with wardrobes, safes, cold air con, mini fridge, power supply was constant, rooms were cleaned everyday, free breakfast buffet was very upmarket. A selection of Nigerian, European and Asian dishes. Facilities include swimming pool, gym, sauna and spa. The parking was secure and included in the room rate. I have found a place to stay and enjoy when in Nigeria.
Good stay but can be better
by Miss Nelly on September 5, 2016
My stay at the hotel was good but they really need to work on their services and maintenance of their room.My room was neat and comfortable but the bed spread were very old.
by Mr Faiz on September 1, 2016
My stay at the hotel was wonderful, I'll rate the hotel a 10/10 and would stay in this hotel anytime I come to Lagos.
by Mr Kunle on August 18, 2016
My stay at the hotel was okay, The hotel was neat and comfortable, The room was spacious, neat and the bathroom was clean with toiletries and towel provided. I really enjoyed my stay at the hotel.
by Mr Riteus on August 16, 2016
My stay at the hotel was okay, The rooms were okay and comfortable. The staff responded in no time. It was a wonderful time I had there.
by Mr Adekunle on August 15, 2016
I had a wonderful experience there. I really liked everything about this hotel. I had a great time there. The rooms were comfortable and their customer service was wonderful. Definitely a place I would love to visit again.
by Chinelo on August 10, 2016
My stay in this hotel was alright. I had no problems at all with their services. They were up to standard.
by Mr. Samuel on August 9, 2016
The rooms are okay and comfortable but they need to work on the bathroom. Also, the staff were a bit slow in responding to requests.But the hotel is a nice one
by Dr. Ugochukwu on August 9, 2016
I initially booked for one night but the hotel is really nice so I had to extend my stay for two more nights. However, the staff need to be more customer friendly.
by Yetunde on August 9, 2016
My stay was superb! everything went well. Their services were good and prompt. Their food was tasty and affordable. Thumbs up guys!
by Mr Austin on August 4, 2016
My stay at the hotel was perfect. I am highly impressed with their services. The hotel had excellent customer service, beautiful environment and wonderful staff. My room was beautiful, comfortable and well kept. There were toiletries in the bathroom and I hope they can keep it up.
by Miss. Efemena on August 4, 2016
It is a much better hotel than the one I stayed in last week. The hotel is good and their services are wonderful.
by Ella on August 2, 2016
I spent six weeks in the hotel and I really enjoyed my stay. It was nice all the way. Had no complains. I definitely recommend.
by Miss Tosin on August 2, 2016
My stay at the hotel was nice, My room was neat and comfortable with clean sheets, towels, toiletries and clean water made available for me. It's a neat and beautiful hotel and was quiet throughout my stay.
by Mr. Obinna on August 1, 2016
Beni Gold Hotel and Apartments is a beautiful place and has a good location but I was not impressed with the room, It was small and smelling. Apart from that, every other thing went well.
by Mr. Onyeka on July 30, 2016
My stay at the hotel was a not okay, The room was dirty and smelling of cigarette and it made me not comfortable, Water and power supply was not constant and the front desk person was not friendly.
by Mr. Sanusi on July 27, 2016
The hotel is basically good and everything was fantastic.
by Mr. Emmanuel on July 26, 2016
The hotel is good. However, I would advice the hotel to make sure the rooms are ready before a guest gets to the hotel because when I got there, they gave me a room when a guest had not left. When I eventually settled in my room, there was no towel until the next day. Other than this, the hotel is fine.
by Mr Rasak on July 24, 2016
Beni gold hotel and apartment is a really nice place to be. The hotel is very clean, beautiful and is located in a calm environment. Their staff were cautious and friendly. My room was comfortable and there was water supply throughout my stay. I really enjoyed my stay.
by Janet on July 20, 2016
The hotel is a very lovely place,the environment is very neat and calm. The was power and water supply throughout my stay, there was hot water bath running also. I loved every minute I spent at the hotel.
by Mr. Bright on July 20, 2016
My stay was okay and enjoyable. The staffs were friendly and dutiful, beautiful and well reserved room. Water and constant Power supply was available as well. Delicious and affordable meals and also the security system was good.
by Tracy on July 19, 2016
The hotel management and staff are very friendly, the reception is warm. I love the fact that they are well organised, their service was fantastic also. I would come again soon.
by Isang on July 16, 2016
My stay at the hotel was okay though I only spent a night, the hotel was beautiful and neat. The hotel had a quiet and serene environment, I was really comfortable and enjoyed my stay. I hope to visit again soon.
by Mr Babatope on July 15, 2016
My stay at the hotel was a good one, there was water and power supply throughout my stay at the hotel. I am so impressed by their services and my room was neat. I hope to visit again soon.
by Miss. Queen on July 15, 2016
My stay at the hotel was okay and I received a very nice welcome reception at arrival. The room was clean and the toilet had all the facilities in place but the only challenge I had was that water was coming out from the side of the bathtub and it made the bathroom messy, Apart from that,every other thing went well and I enjoyed my stay.
by Mrs Adesuwa on July 15, 2016
My stay at the hotel was a good one. The hotel was clean and beautiful and they had wonderful staff that were dutiful and hard working. There was water and power supply throughout my stay at the hotel. I hope to visit again any time soon.
by Mr. Andrew on July 14, 2016
My stay was okay but not great. The only complain I had was that they were very slow in responding to request. One has to reach them for like three times before they respond. I am a regular customer of the hotel so even after what happened its somewhere I will definitely go back to.
by Mr Olutayo on July 13, 2016
My stay at the hotel was a great one, the hotel was easy to locate, beautiful and clean. There was water and power supply throughout my stay and I really enjoyed their food, it was delicious and all their staff were friendly.
by Miss. OYERONKE on July 11, 2016
I enjoyed my stay especially because the room was nice and comfortable. The staff were also very friendly.
by Mr. Kingsley on July 9, 2016
My stay at the hotel was okay. The room was beautiful and clean but the only challenge I had was that it's too small, apart for this, everything went well.
by Mr Folajimi on July 8, 2016
My stay at the hotel was wonderful,the staffs were so professional. The hotel was clean and beautiful, their food was affordable, there was also internet connection, power and water supply was uninterrupted throughout my stay. I really had a good time.
by Mr Chinedu on July 4, 2016
My stay at the hotel was wonderful, the hotel was very neat and comfortable. There was power and water supply throughout my stay. Their food was delicious and there was internet connection.
by Adegboyega on July 2, 2016
The hotel isn't that bad but it could be better. They need to pay attention to details. There wasn't toiletries in the room I stayed.The towels were dirty also, these things are not supposed to be that way.
by Miss Timi on June 30, 2016
I had a fantastic stay at the hotel. The room and the bathroom was clean. There was water, internet service, power supply and good customer service. The meal was delicious and affordable. I am looking forward to visiting again.
by Adeyanju on June 28, 2016
Beni gold is a lovely place, the reception is very warm and professional. The room was clean and the bathroom was neat also. There was power and water supply throughout my stay, the food was affordable and delivered on time. I was shocked that the fridge in the room was working because most fridges placed in rooms are decoration but the one in my room worked.The only problem I have is that the switch wasn't placed close to the bed for me to charge my phone. Apart from that, everything went well.
by Mr. Sasi on June 28, 2016
The hotel is okay and I liked the room that I was given. It is actually somewhere I would like to go again because they offer excellent services
by Mr. Mike on June 27, 2016
It is a really nice hotel, the rooms are good and I enjoyed my stay but the water that was coming out from the bathroom was brownish in colour. At least, I was able to use this to have my bath but I could not use it to brush my teeth so I had to buy water. It is important for them to look into this because it is risky when people put something like that in their mouth.
by Mr. Amaechi on June 27, 2016
The hotel was not too okay. The building I stayed was not sound proof because the noise was just too much. I had problems with the bathroom and there was even no was no shower gel. When one of the staffs came to change the bed sheets, she did not even bother to change the pillow case. They lack maintenance and their services are poor. The staffs take their time in responding to requests. I told them to get me something and the cloth on the tray was dirty which was really bad. I am surprised that lots of people go to the hotel because it is not what is being advertised.
by Miss. Mary on June 20, 2016
For a hotel that people are saying is nice, a lot of things are falling apart. They should really work on their plumbing
by Mr. Ameh on June 16, 2016
The room was okay but their staffs need to need to be more organised. It took them more than one hour to check us into the hotel even after confirming our reservation.
by Miss. Blessing on June 13, 2016
The hotel is neat and the hotel staffs were friendly. Overall, I enjoyed my stay at the hotel
by Mr. Augustus on June 13, 2016
My stay at the hotel was really good especially for the price in that location. The only thing I had a problem with is that by 8am the breakfast was already depleted so I had to make do with what was left but overall everything was fine.
by Mr Eboh on June 10, 2016
My stay there was fine but the ceiling was leaking due to the heavy rain.
by Jide on June 7, 2016
My stay wasn't too bad at the hotel but they could be better. They need to improve on their customer service, they are really slow in response and not efficient. Apart from that all went well at the hotel.
by Segun on May 31, 2016
Well, I had a god stay at the Hotel. My only complaint was about the front desk lady. She is not polite at all. If they really want to still be in business they should move her to the Kitchen or the security post.
by Eniola Alabi on May 31, 2016
Other than the Receptionist(Sharon) acting unpleasant and not forth coming with adequate information, it's a Lovely place to stay and feel refreshed!
by Ini Umoren on May 30, 2016
I had a really awful experience at this hotel. It was so bad that they hotel staff changed my rooms 3 times that night, Because the air conditions were not working. It was really bad and i had to check out. I am disappointed with their service!
by Samuel on May 27, 2016
The hotel is a good place, the staff are hospitable and friendly. There was constant power supply throughout my stay at the hotel.
I enjoyed my Stay
by Gabriel on May 22, 2016
I really enjoyed my stay at the Hotel. The facilities are great and the staff are wonderful. The whole experience was like a home away from home. I am glad I visited the hotel and I look forward to coming out here again sometime soon.
by Chris on May 22, 2016
The hotel is very beautiful and conducive. I was very impressed with the power supply. The food, too, tasted nice and was quite affordable. Also, it is worthy of note that the staff are really nice and courteous and are efficient at their duties.
by Adeyinka on May 22, 2016
Beni Gold is a nice place. Their service delivery is very efficient and prompt. The environment is clean and conducive and the rooms are beautiful and well structured. Also, the pool is clean and the water is well treated. I also checked out the gym there and, I must say, it is quite impressive. I had a good stay.
by Olusola on May 21, 2016
The Hotel was very nice. I like the environment about that the place. There was electricity and water and the staff were very friendly. I really enjoyed my stay at the Hotel and I have no complaints. Keep it up!
by Ashiwaju on May 20, 2016
The hotel is very nice, they have a lovely environment and good staffs. The only problem I have is that the AC wasn't working well. But the rooms are beautiful and spacious. I had a good time there but there is room for improvement though.
by Momoh on May 20, 2016
I had a good time. It was really peaceful and quiet and the experience was wonderful for me.
by Damilola on May 17, 2016
Well all I can is that my stay was really good, And I enjoyed it.
by Mr Ademola on May 10, 2016
The hotel is an awesome one and they render very fine services too. The place is clean, cool and peaceful. Simply awesome.
by Olawale on May 10, 2016
This hotel is awesome. They have lovely rooms, nice bathroom, state of art facilities, delicious food, and a swift and efficient staff. I could go on and on. I am certainly coming back here soon. My stay was very, very good and I commend the management of the hotel for the job they're doing with the place.
by Anthony on May 10, 2016
I had such a nice time at the hotel. The experience for me was totally awesome. I must also add that I have recommended this hotel to friends because I really enjoyed the place. I have had bad experiences with hotel before and this hotel particularly changed my impression of hotels in the country.
by Mary on May 9, 2016
The hotel is very lovely and, even though the room is really tiny, I still enjoyed my stay. I think the bathroom should be expanded and made bigger. Also, the food is really expensive, but it is delicious. I would definitely visit again soon.
by Andem on May 9, 2016
My Stay was eventful at the hotel, very nice place...The gym had standard equipment, the pool is well treated, and the rooms are clean and spacious.The environment is calm and neat, very eventful place. I will like to come out here again sometime soon.
by Umar on May 7, 2016
The place was really good. I had such a nice time there. The ambiance, the aura of the place was just serene and I really enjoyed the place. The food was also quite nice and I like that he staff were very nice and professional about their jobs. I would recommend the hotel to anyone looking to lodge at a good hotel.
Not So good.
by Cynthia on May 2, 2016
When i got to the hotel I had to wait about 20 minutes before I could be checked into a room. The room was not cleaned and was smelling. I had to wait another 30 minutes before I was finally checked in to a room. I think the hotel should be more organised than what I experienced at check-in. Besides that, I think everything else is quite alright with the place.
by Jay on May 1, 2016
I am impressed with the hotel and the quality of service on offer. The water in the pool is clean and well treated. I just think the rooms should be upgraded also. But the hotel is okay and I had a good stay.
by Tom on May 1, 2016
I enjoyed my stay at the hotel. It is very quiet and lovely, and they have very nice staff, clean bedsheet and towels. The fridge placed in my room was working as well. Everything went well as they should and I had no complaints for the entirety of my stay there.
by Oluwatosin on April 28, 2016
I had a fine time there.
by Eugene on April 26, 2016
I had a nice time there. The place is okay and the service is good.
by Nnamdi on April 26, 2016
I really had a good time at the hotel. They're doing a good job over there.
by Mr Obi on April 24, 2016
Your hotel is great and awesome. I enjoyed my stay at the hotel. Keep the good work going.
Not so good
by Mr Doyin on April 24, 2016
I did not enjoy my stay at the hotel, I was given a standard room with a small bed, I struggled all night on the small bed. It was not a nice one for me.
by Oni on April 20, 2016
I liked the hotel. Everything about the place was just good!
Didn't enjoy my stay
by bayode on April 17, 2016
My stay in the hotel wasn't good, as I found the facilities in the hotel to be rather old. I later found out they have old and new structures and it was my first time there so I wasn't aware.
by Mr Jide on April 12, 2016
I made a reservation at your hotel for someone and the person came back with good news from you guys. welldone
Not a bad place
by Fred on April 10, 2016
The hotel isn't a bad place, the reception wasn't great at first but git better eventually. The rooms are equally too small but lovely bathtub.
by victor on April 10, 2016
I just stayed for a night, but I enjoyed every minute I spent at the hotel, would definitely be back soon.
by John on April 7, 2016
The services at the hotel was really good, I was impressed!
I would love to go back!!!
by pandirajah on April 6, 2016
i really enjoyed my stay,beautiful environment and efficient staff would not mind going back...
The Hotel is Okay
by Mr Ene on April 1, 2016
The hotel is okay, although I didn't enjoy my stay very much. The rooms were quite small and the air-conditioner in the room I was in was leaking. But all in all, the hotel is okay. The staff answered promptly and were swift in making changes.
by Adeyemi on March 30, 2016
I don't even know where to start from, first I asked for the new wing and I was given the old wing. Myself and my husband were disappointed when we got there. The old wing is lame and everything we asked for in the kitchen was not provided, my husband was angry, our rooms had to be changed three times and we still were not satisfied. I think they should scrap the old wing. The staff were a let down, to be honest. The day we were to check out they were asking for money. Something has to be done about that place.
by Miss yetunde on March 30, 2016
Everything about the hotel is new and very nice. They have good hospitality but I feel their food and some of their things at the hotel is quite expensive. They might want to look into regulating some of their prices.
by uchechukwu on March 29, 2016
I really enjoyed my stay at the hotel and I am really impressed with their hospitality level. They are a very professional people.
by Mr. Ibrahim on March 29, 2016
My stay was at the hotel was great, from my check in to check out. Everything went smoothly.
by Adegoke on March 29, 2016
I did enjoy my stay, At least they had WiFi, so I was able to work and relax at the same. Their services was also very cool.
by Mohammed on March 29, 2016
My stay at this hotel was wonderful.The service quality from the staff was excellent, They promptly attended to all my requests. I enjoyed my stay.
Good space, breakfast is like a feast, respectful staffs
by Jen on March 29, 2016
Beni Gold Hotel and Apartment is quite impressive. The location is just right - not too loud and not too busy. There is good parking and walking space within the hotel too, compared to some hotels that sometimes leave one feeling claustrophobic. I will really recommended this spot to anyone looking for an affordable hotel on the Island with good service and facilities - wifi, gym, 24hours dining, etc. The classic rooms are quite small but standard rooms are just right. Overall, for the FREE breakfast, good facilities, affordability and respectful staff, I'll definitely consider Beni Gold for my next visit to Lagos.
by Anonymous on March 29, 2016
The hotel is very nice but their rooms are quite small for my liking. If something can be done about it, it should help a lot.
by Aleksandra on March 14, 2016
I give this hotel thumbs up. I enjoyed every bit of my stay. The environment was very clean and the staff were very nice to me. The service was good.
by Anonymous on March 5, 2016
My stay at the hotel was okay. is a nice place. The only problem I had was the fact that my room had a little or no window. this resulted to the room having this funny smell.
by Rufai on February 22, 2016
My stay was great, the hotel is one of the best I have ever stayed at. I had maximum satisfaction staying there and I think I finally found my favorite hotel in Lagos.
by Glory on February 9, 2016
I had a nice time in this hotel, Beautiful rooms, the staffs were friendly and accommodating but the food was expensive, not everybody has that amount of money for just food. Nevertheless, i will stay in the hotel again any another time.
by Anonymous on February 6, 2016
The hotel is very nice and nice from the outside. The staffs are friendly and efficient, just that the rooms have no sizable windows and they are quite dark and small.
by Patrick on February 1, 2016
I am totally enjoying my stay in this hotel, i'm going to extend it. Exceptional people here with exceptional service, and to think i paid this amount is awesome. Its gonna be Beni gold hotel whenever i am in Lagos. Keep up the good work guys!
by Kachi on February 1, 2016
My stay was fantastic. Only issues I had was that the Intercom was not functioning even till i checked out, though the IT guys promised to fix it but to no avail. All the same, it was a great experience.
by Peter Oshinloye on February 22, 2016
Your hotel is new and doing very great, It's going good work in terms of service and facilities, but you know the thing our country, we don't keep or maintain properties, which I think you put in mind, and also put much effort on it. keep been a great hotel with wonderful customer service.