Reviews of BW Starfire Hotel formerly (Best Western Starfire Hotel)

128, joel ogunnaike street, g r a

BW Starfire Hotel formerly (Best Western Starfire Hotel)
BW Starfire Hotel formerly (Best Western Starfire Hotel)
BW Starfire Hotel formerly (Best Western Starfire Hotel)
BW Starfire Hotel formerly (Best Western Starfire Hotel)
BW Starfire Hotel formerly (Best Western Starfire Hotel)
BW Starfire Hotel formerly (Best Western Starfire Hotel)
BW Starfire Hotel formerly (Best Western Starfire Hotel)
BW Starfire Hotel formerly (Best Western Starfire Hotel)
BW Starfire Hotel formerly (Best Western Starfire Hotel)
BW Starfire Hotel formerly (Best Western Starfire Hotel)
BW Starfire Hotel formerly (Best Western Starfire Hotel)
BW Starfire Hotel formerly (Best Western Starfire Hotel)
BW Starfire Hotel formerly (Best Western Starfire Hotel)
BW Starfire Hotel formerly (Best Western Starfire Hotel)
BW Starfire Hotel formerly (Best Western Starfire Hotel)
BW Starfire Hotel formerly (Best Western Starfire Hotel)

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Cleanliness
5/0
Security
5/10
Comfort
5/10
Service Quality
5/10
Location
5/10


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I certify that this review is based on my own experience and is my genuine opinion of this hotel, and that I have no personal or business relationship with this establishment, and have not been offered any incentive or payment originating from the establishment to write this review. I understand that hotels.ng has a zero-tolerance policy on fake reviews.

Guest Reviews

8.8/10
Excellent
Based on 59 reviews

Great

by Babatunde Akpeji on 19 April, 8044

Excellent9.2

I really enjoyed my stay, its a great place with wonderful people around, checking in was fast and the lady at the reception was very nice, she welcomed me really well and also asked that my room be properly taken care off before I checked into it, just had a little a problem with the internet service from my room, when I complained I was told that the room always had internet problem and the manager checked me into a room with better internet service.

rude receiptionist

by vinani on 19 April, 0992

Excellent2

In my honest opinion the staff needs to be trained and be more friendly. Customer relationship is very important in every organisation, without customer they can’t survive.

Bad Experience

by Omodunni on 01 January, 1970

Excellent5.2

The room I stayed in had a lot of cockroaches, it was very dirty and the walls are almost falling off. The paintings have peeled off also. All the complaints I gave to the staff fell on deaf ears. I have to say that the customer service is poor and not efficient.

Quality of Service

by George on 01 January, 1970

Excellent10

My first experience logging in this hotel gives me a proper understanding about how quality their service is. They have the best quality and policies an hotel should have.

Free breakfast.

by Emma Megan on 01 January, 1970

Excellent8.8

I like spacious car park in hotels and this was lovely.

Home away from home

by Emmanuel on 01 January, 1970

Excellent10

They were extremely accommodating and allowed us to check in early at like 10am. We got to hotel super early. The service was exceptional as well. Would definitely send a friend there. Overall, I had a great experience. The staff were incredibly helpful, and the amenities were great. The room was wonderful, clean, and perfect to celebrate a birthday weekend.

Very nice experience

by reda on 01 January, 1970

Excellent10

Very nice experience, I had a very good time, very comfortable room, great bathroom, very clean, I was very well received, I was very happy with this I enjoyed the breakfast very much, high service, quality, best hotel, best experience, I advise everyone to try it, you will not regret it I will get the best service I will come back soon Enjoy it again

Best experience

by Tinnah on 01 January, 1970

Excellent5

I enjoyed my stay at the hotel, the customer service was great and did not experience any delays. The hotel is also very clean and serene. The food was also very nice and quite affordable. Definitely 5 stars!!

Special Service

by randalljtobin on 01 January, 1970

Excellent10

We had a pleasant stay at BW Starfire Hotel. The rooms very comfortable and quiet. We enjoyed the beautiful breakfast.

Superb

by Mr. Waheed Lafenwa-Balogun on 01 January, 1970

Excellent8

My stay at the hotel was cool, the hotel was superb, just that their customer service should try and work on their response time and also their swimming pool wasn't working....but i enjoyed my stay at the hotel

Memorable Stay

by Kemi on 01 January, 1970

Excellent8.8

We stayed here for just a night and our stay was a memorable one. We were satisfied with their services and we got back the value for our money.

Honest Staff

by joya on 01 January, 1970

Excellent9.6

What I like especially about this hotel is the fact it's build so close to the airport.

Courteous and very helpful

by Jonathan on 01 January, 1970

Excellent10

We visited this place for lunch. It is a well appointed,high end hotel. The staff were courteous and very helpful.

Great hotel

by Louis on 01 January, 1970

Excellent10

Great hotel, modern design, very nice rooms, really good food, friendly staff.

Best 5 star hotel in Nigeria

by Richie on 01 January, 1970

Excellent10

Going to Nigeria, I didn't know where I'd live throughout my stay there. So I remembered there was a friend I had online who stays in Nigeria and he recommended that I try the Best Western Starfire hotel. I was not disappointed, they have great customer service, comfortable rooms, and above all, delicious local dishes. I intend to go to Nigeria again, and that's where I'll be getting my rest.

Top one

by John on 01 January, 1970

Excellent9.6

The hotel is very good ,the price is very low ,it's very clean and the food is fresh and Tasty,the service is very good,it's have very nice pool and gym.the furniture is all new and modern design,you must visit the hotel, very recommend to try it.

Nice Hotel

by Harry Maguire on 01 January, 1970

Excellent8

The staff were super friendly and it’s just beautiful.

Comfortable Bed

by Andrew Robinson on 01 January, 1970

Excellent8.8

I stayed at the hotel for a business trip few months ago. My stay was convenient in terms of location costs, facilities and services. Staff were nice and friendly.

Looking for a good hotel in lagos

by on 01 January, 1970

Excellent5

When I was planning to visit Nigeria earlier this year I did not have a starting point of how I was to get a good hotel or a one-week stay as I conducted my business. However, I contacted a friend in Lagos who recommended me to BW Starfire Hotel. I decided to give it a try.

Nice place

by Mr Abayomi on 01 January, 1970

Excellent8.4

The hotel is a nice place, the reception was warm and hospitable. The room was beautiful and had clean towel. The bathroom was really clean and had all the necessary toiletries put in place. It was really home away from home for me.

Lovely, 8/10 rating

by Ifeoma on 01 January, 1970

Excellent8.8

I was satisfied with their services. The staff was wonderful and my room was comfortable.

Nice Beathroom

by Donald Silva on 01 January, 1970

Excellent10

One of the best hotels. Friendly service, spacious room with comfortable bed.

This is fantastic

by Fred on 01 January, 1970

Excellent10

This hotel is fantastic. The hotel management are very professional and their customer service is topnotch. I really like their executive rooms, it is really appropriate and affordable for customers. And the hotel environment is very tidy. I will definitely be checking-in soon. BW Starfire Hotel is one the best hotels in Lagos, Nigeria.

Best place to be

by Patrick on 01 January, 1970

Excellent10

We visited this spot for lunch. It is a well appointed,high end lodging. The staff were affable and extremely accommodating. The area of this lodging is vital. A comfortable city lodging is enthusiastic about style. A must visit...you will not be disappointed!,Great lodging, current plan, extremely pleasant rooms, great food, cordial staff.

Dissatisfaction

by Dr. Brenda Arubayi on 01 January, 1970

Excellent8

I experienced quite a large number of dissatisfaction at the hotel. Not too good bedsheet and bad AC. I was extremely displeased because those are about the basic found in any hotel of modern times. They should really improve because I am already discouraged.

The front desk staff was excellent.

by alexsamm on 01 January, 1970

Excellent5

The front desk staff was excellent. I've only recently stayed there, and I'm impressed. The pleasant scent follows you from the entrance to your room. extremely well kept I asked the front desk for aid, and she assisted me in retrieving something I had left behind in the lounge.

Beautiful place

by Mr Okoro on 01 January, 1970

Excellent8.8

I really had a nice time at the hotel, the receptionist was very friendly. I got value for money because every single thing was properly handled by very capable hotel attendants. There was constant power and water supply, the room was neat and well arranged, room service was very prompt. It was indeed an awesome stay.

Good stay, could be a lot better

by Mr. Ima on 01 January, 1970

Excellent6.8

The hotel could have been cleaner, a few areas weren't looking so nice. The hotel has more potentials than it currently portrays. I could only manage a night before leaving as the meeting I came for got cancelled.

Impressive

by Mr Fred on 01 January, 1970

Excellent6.4

My stay at the hotel was good, I am impressed with their excellent services, they should keep it up.

Excellent Service

by Damilola on 01 January, 1970

Excellent10

My first time at this hotel was during a seminar and I just couldn't wait to go back and have a taste of it again.. The atmosphere is Serene, the staffs are courteous and warming and the hotel services are exceptional

My personal experience

by Robinatigist on 01 January, 1970

Excellent10

A good-looking hotel beginning from the gate with fair price. Their customer service is polite and ready to help. The bedrooms are clean, interesting, and comfortable enough as well as their swimming pool. It is specially preferable for writers because of its quiet and refreshing environment. I recommend everyone to try it out and testify by yourselves.

Good stay

by Mr. Nnaemeka on 01 January, 1970

Excellent8

My stay was very good, except that the bathroom in my room did not have a shower head. When I spoke with the hotel's attendant about this, he was surprised and blamed it on a probable oversight. I am sure it must have been corrected by now though.

Nice stay

by Mr. Weyinmi on 01 January, 1970

Excellent10

I had a nice stay stay at the hotel. Everything was intact. My room was in order, the environment was beautiful and well secured and the hotel's attendants were really nice to me. I enjoyed every bit of my stay.

Honest review

by Mohamed on 01 January, 1970

Excellent10

Nice quiet hotel with good service from the front desk. Free parking, free wifi which works well. Honestly I highly recommend it, professional welcome, tidy and clean, nice breakfast. I highly recommend him

Excellent Hotel

by W Lee on 01 January, 1970

Excellent10

Polite staff with great services.

Beautiful experience.

by Tony Samuel on 01 January, 1970

Excellent7.2

I enjoyed my stay at your hotel, your room is up to standard, the staff also are hospitable.

Great place

by Ahmad on 01 January, 1970

Excellent10

If you want to spend a pleasant and quiet night this hotel is the best, I really liked this hotel, the attention and service are extraordinary, their prices are comfortable, I definitely recommend them.

My experience

by ismail on 01 January, 1970

Excellent10

Honestly, this hotel is one of the best hotels I have visited. A clean hotel, great handling, and all facilities are well-equipped. The thing I liked the most was the gyms that are not found in other hotels, especially the swimming pool, and the food I liked too.

great e3xperience

by STEPHEN on 01 January, 1970

Excellent10

i really had a very good experience with this hotel,, they prices are fair and aslo the customer care is good and very recoomedable,, i really enjoy staying in this hotel

A special hotel, especially in the quiet and in the form of food

by M on 01 January, 1970

Excellent10

A special hotel, especially in the quiet and in the form of food. Nice opportunity. Signboard. This is a hotel with all activities. A very good experience with excellent customer service.

Fine

by Mr. Abayomi oloruntoba on 01 January, 1970

Excellent8

I was really fine in here. I had a good time in your hotel and was comfortable for the 3 days I spent there.

Excellent Hotel

by Olatomi on 01 January, 1970

Excellent10

The hotel has a conducive environment, neat swimming pool, excellent customer service, their food is top notch, the room is conducive and well arranged.

just fair

by Adaku Uka on 01 January, 1970

Excellent6

The hotel was just there not really fine like that, because, I expected much from the hotel but at the end of the day I just made do with what was available. Thank you.

Wow a great stay

by holop on 01 January, 1970

Excellent5

I stayed at this hotel for 3 days and I had a wonderful time. I was in a spacious room and I had access to breakfast and a comfortable sitting area. The front desk staff were very helpful and polite and answered all my questions. I would definitely stay here again for a future trip.

Clean

by Sophia on 01 January, 1970

Excellent10

I arrived very tired with someone, and they were very quick to respond, I am a person who likes cleanliness, I must congratulate the people who clean that place they do a great job congratulations really, well-organized rooms, super fast service, we barely arrived and we were already in the room

The best hotel I know

by Alan on 01 January, 1970

Excellent10

I really had I lot of fun when I visited this amazing hotel, the environment was so Seren which gives everyone a piece of mind to think and go about their activities. Their workers are very good at customer service and the price is affordable considering how wonderful their facilities are and the kind of services they offer their customers. I highly recommend this hotel for everyone looking for a place to relax or a place for a business conference.

awesome

by Christopher Smith on 01 January, 1970

Excellent10

The rooms were neatly dressed and the outdoor area is so amazing.

Wonderful Hotel!

by Bolaji L. on 01 January, 1970

Excellent10

The location of this hotel is strategic. It's a cozy city hotel that is big on style. A must visit...you won't be disappointed!

Wow, what a great hotel!

by Chris on 01 January, 1970

Excellent10

Wow, what a great hotel! I was so impressed when I arrived at the hotel and the employees were very welcoming. The customer service was amazing. The room was spacious and the bed was comfortable. I was also impressed with the pool area. It was beautiful. The service was impeccable. My room was top notch. The breakfast was amazing. The restaurant was also great.

Amazing stay

by John on 01 January, 1970

Excellent10

Fantastic, I had a nice time.

Not great

by Jonah Dienye on 01 January, 1970

Excellent6

I didn't enjoy my stay at the hotel at all. This hotel isn't exactly cheap, but it felt that way. The food was especially bad, but expensive - and I don't know how they manage that. They need to do better.

Great Experience

by Ivana Tonkova on 01 January, 1970

Excellent10

It was really a great experience, hospitality was really good with great dedication and implementation of the principle.

Perfect stay

by Remilekun on 01 January, 1970

Excellent8.8

My stay was perfect. Customer care is top notch.

Amazing experience

by mohamed on 01 January, 1970

Excellent10

I enjoyed my stay and the customer service was excellent the hotel was spotless I will be back there soon

This hotel is very best

by Dagaga on 01 January, 1970

Excellent10

this hotel is very nice and comfortable. the price is also reasonable and nice. i gave it 10 out of 10 because it made me happy. I hope you enjoy coming to this hotel. I would like to thank you for the opportunity to found these!

Very pleasant, will like to return

by Mr. Thi on 01 January, 1970

Excellent10

I had a blast at this hotel and will definitely be returning. The room was spacious and super clean (kudos to the cleaners). The hotel environment was beautiful and the staff were so professional. I give them a 10 out of 10.

Freindly Hotel

by tolasa on 01 January, 1970

Excellent10

We went to this hotel last time at lunchtime with a friend Great hotel, good food, friendly and we enjoyed it a lot,Nice hotel I have ever used!

Not too good

by Mr Jonah on 01 January, 1970

Excellent8

My stay at the hotel was not a fantastic one but also not that bad one either. I just think somethings need to improve at the hotel so as to make the experience better for guests.

Best experience

by James on 01 January, 1970

Excellent9.6

I really enjoyed my stay, the hotel was clean, nice people and top notch customer service, the hotel was on such a serene and was so clean, I would definitely come back again