Quality of Service
by George on 03 November, 2022
My first experience logging in this hotel gives me a proper understanding about how quality their service is. They have the best quality and policies an hotel should have.
128, joel ogunnaike street, g r a
by George on 03 November, 2022
My first experience logging in this hotel gives me a proper understanding about how quality their service is. They have the best quality and policies an hotel should have.
by Emmanuel on 03 November, 2022
They were extremely accommodating and allowed us to check in early at like 10am. We got to hotel super early. The service was exceptional as well. Would definitely send a friend there. Overall, I had a great experience. The staff were incredibly helpful, and the amenities were great. The room was wonderful, clean, and perfect to celebrate a birthday weekend.
by mohamed on 03 November, 2022
I enjoyed my stay and the customer service was excellent the hotel was spotless I will be back there soon
by Fred on 03 November, 2022
This hotel is fantastic. The hotel management are very professional and their customer service is topnotch. I really like their executive rooms, it is really appropriate and affordable for customers. And the hotel environment is very tidy. I will definitely be checking-in soon. BW Starfire Hotel is one the best hotels in Lagos, Nigeria.
by Robinatigist on 03 November, 2022
A good-looking hotel beginning from the gate with fair price. Their customer service is polite and ready to help. The bedrooms are clean, interesting, and comfortable enough as well as their swimming pool. It is specially preferable for writers because of its quiet and refreshing environment. I recommend everyone to try it out and testify by yourselves.
by Richie on 03 November, 2022
Going to Nigeria, I didn't know where I'd live throughout my stay there. So I remembered there was a friend I had online who stays in Nigeria and he recommended that I try the Best Western Starfire hotel. I was not disappointed, they have great customer service, comfortable rooms, and above all, delicious local dishes. I intend to go to Nigeria again, and that's where I'll be getting my rest.
by STEPHEN on 03 November, 2022
i really had a very good experience with this hotel,, they prices are fair and aslo the customer care is good and very recoomedable,, i really enjoy staying in this hotel
by Olatomi on 03 November, 2022
The hotel has a conducive environment, neat swimming pool, excellent customer service, their food is top notch, the room is conducive and well arranged.
by Alan on 03 November, 2022
I really had I lot of fun when I visited this amazing hotel, the environment was so Seren which gives everyone a piece of mind to think and go about their activities. Their workers are very good at customer service and the price is affordable considering how wonderful their facilities are and the kind of services they offer their customers. I highly recommend this hotel for everyone looking for a place to relax or a place for a business conference.
by Tinnah on 03 November, 2022
I enjoyed my stay at the hotel, the customer service was great and did not experience any delays. The hotel is also very clean and serene. The food was also very nice and quite affordable. Definitely 5 stars!!
by Dagaga on 03 November, 2022
this hotel is very nice and comfortable. the price is also reasonable and nice. i gave it 10 out of 10 because it made me happy. I hope you enjoy coming to this hotel. I would like to thank you for the opportunity to found these!
by Sophia on 02 November, 2022
I arrived very tired with someone, and they were very quick to respond, I am a person who likes cleanliness, I must congratulate the people who clean that place they do a great job congratulations really, well-organized rooms, super fast service, we barely arrived and we were already in the room
by ismail on 02 November, 2022
Honestly, this hotel is one of the best hotels I have visited. A clean hotel, great handling, and all facilities are well-equipped. The thing I liked the most was the gyms that are not found in other hotels, especially the swimming pool, and the food I liked too.
by reda on 02 November, 2022
Very nice experience, I had a very good time, very comfortable room, great bathroom, very clean, I was very well received, I was very happy with this I enjoyed the breakfast very much, high service, quality, best hotel, best experience, I advise everyone to try it, you will not regret it I will get the best service I will come back soon Enjoy it again
by on 02 November, 2022
When I was planning to visit Nigeria earlier this year I did not have a starting point of how I was to get a good hotel or a one-week stay as I conducted my business. However, I contacted a friend in Lagos who recommended me to BW Starfire Hotel. I decided to give it a try.
by Mohamed on 02 November, 2022
Nice quiet hotel with good service from the front desk. Free parking, free wifi which works well. Honestly I highly recommend it, professional welcome, tidy and clean, nice breakfast. I highly recommend him
by alexsamm on 02 November, 2022
The front desk staff was excellent. I've only recently stayed there, and I'm impressed. The pleasant scent follows you from the entrance to your room. extremely well kept I asked the front desk for aid, and she assisted me in retrieving something I had left behind in the lounge.
by Ahmad on 02 November, 2022
If you want to spend a pleasant and quiet night this hotel is the best, I really liked this hotel, the attention and service are extraordinary, their prices are comfortable, I definitely recommend them.
by tolasa on 01 November, 2022
We went to this hotel last time at lunchtime with a friend Great hotel, good food, friendly and we enjoyed it a lot,Nice hotel I have ever used!
by M on 01 November, 2022
A special hotel, especially in the quiet and in the form of food. Nice opportunity. Signboard. This is a hotel with all activities. A very good experience with excellent customer service.
by holop on 01 November, 2022
I stayed at this hotel for 3 days and I had a wonderful time. I was in a spacious room and I had access to breakfast and a comfortable sitting area. The front desk staff were very helpful and polite and answered all my questions. I would definitely stay here again for a future trip.
by John on 01 November, 2022
The hotel is very good ,the price is very low ,it's very clean and the food is fresh and Tasty,the service is very good,it's have very nice pool and gym.the furniture is all new and modern design,you must visit the hotel, very recommend to try it.
by Chris on 01 November, 2022
Wow, what a great hotel! I was so impressed when I arrived at the hotel and the employees were very welcoming. The customer service was amazing. The room was spacious and the bed was comfortable. I was also impressed with the pool area. It was beautiful. The service was impeccable. My room was top notch. The breakfast was amazing. The restaurant was also great.
by Patrick on 01 November, 2022
We visited this spot for lunch. It is a well appointed,high end lodging. The staff were affable and extremely accommodating. The area of this lodging is vital. A comfortable city lodging is enthusiastic about style. A must visit...you will not be disappointed!,Great lodging, current plan, extremely pleasant rooms, great food, cordial staff.
by Damilola on 01 November, 2022
My first time at this hotel was during a seminar and I just couldn't wait to go back and have a taste of it again.. The atmosphere is Serene, the staffs are courteous and warming and the hotel services are exceptional
by James on 01 November, 2022
I really enjoyed my stay, the hotel was clean, nice people and top notch customer service, the hotel was on such a serene and was so clean, I would definitely come back again
by Jonathan on 03 June, 2022
We visited this place for lunch. It is a well appointed,high end hotel. The staff were courteous and very helpful.
by Louis on 31 May, 2022
Great hotel, modern design, very nice rooms, really good food, friendly staff.
by John on 09 May, 2022
Fantastic, I had a nice time.
by Remilekun on 03 February, 2020
My stay was perfect. Customer care is top notch.
by Ifeoma on 27 August, 2019
I was satisfied with their services. The staff was wonderful and my room was comfortable.
by Andrew Robinson on 15 August, 2019
I stayed at the hotel for a business trip few months ago. My stay was convenient in terms of location costs, facilities and services. Staff were nice and friendly.
by W Lee on 15 August, 2019
Polite staff with great services.
by Donald Silva on 14 August, 2019
One of the best hotels. Friendly service, spacious room with comfortable bed.
by randalljtobin on 11 August, 2019
We had a pleasant stay at BW Starfire Hotel. The rooms very comfortable and quiet. We enjoyed the beautiful breakfast.
by joya on 10 August, 2019
What I like especially about this hotel is the fact it's build so close to the airport.
by Emma Megan on 09 August, 2019
I like spacious car park in hotels and this was lovely.
by Ivana Tonkova on 09 August, 2019
It was really a great experience, hospitality was really good with great dedication and implementation of the principle.
by Christopher Smith on 09 August, 2019
The rooms were neatly dressed and the outdoor area is so amazing.
by Harry Maguire on 09 August, 2019
The staff were super friendly and it’s just beautiful.
by Mr. Thi on 25 July, 2017
I had a blast at this hotel and will definitely be returning. The room was spacious and super clean (kudos to the cleaners). The hotel environment was beautiful and the staff were so professional. I give them a 10 out of 10.
by Mr. Nnaemeka on 05 June, 2017
My stay was very good, except that the bathroom in my room did not have a shower head. When I spoke with the hotel's attendant about this, he was surprised and blamed it on a probable oversight. I am sure it must have been corrected by now though.
by Mr Okoro on 16 May, 2017
I really had a nice time at the hotel, the receptionist was very friendly. I got value for money because every single thing was properly handled by very capable hotel attendants. There was constant power and water supply, the room was neat and well arranged, room service was very prompt. It was indeed an awesome stay.
by Mr. Weyinmi on 12 April, 2017
I had a nice stay stay at the hotel. Everything was intact. My room was in order, the environment was beautiful and well secured and the hotel's attendants were really nice to me. I enjoyed every bit of my stay.
by Mr. Ima on 20 March, 2017
The hotel could have been cleaner, a few areas weren't looking so nice. The hotel has more potentials than it currently portrays. I could only manage a night before leaving as the meeting I came for got cancelled.
by Mr Abayomi on 25 February, 2017
The hotel is a nice place, the reception was warm and hospitable. The room was beautiful and had clean towel. The bathroom was really clean and had all the necessary toiletries put in place. It was really home away from home for me.
by Mr Fred on 25 August, 2016
My stay at the hotel was good, I am impressed with their excellent services, they should keep it up.
by Omodunni on 07 June, 2016
The room I stayed in had a lot of cockroaches, it was very dirty and the walls are almost falling off. The paintings have peeled off also. All the complaints I gave to the staff fell on deaf ears. I have to say that the customer service is poor and not efficient.
by Mr Jonah on 24 April, 2016
My stay at the hotel was not a fantastic one but also not that bad one either. I just think somethings need to improve at the hotel so as to make the experience better for guests.
by Jonah Dienye on 19 April, 2016
I didn't enjoy my stay at the hotel at all. This hotel isn't exactly cheap, but it felt that way. The food was especially bad, but expensive - and I don't know how they manage that. They need to do better.
by Babatunde Akpeji on 09 July, 2015
I really enjoyed my stay, its a great place with wonderful people around, checking in was fast and the lady at the reception was very nice, she welcomed me really well and also asked that my room be properly taken care off before I checked into it, just had a little a problem with the internet service from my room, when I complained I was told that the room always had internet problem and the manager checked me into a room with better internet service.
by Mr. Abayomi oloruntoba on 14 April, 2015
I was really fine in here. I had a good time in your hotel and was comfortable for the 3 days I spent there.
by Dr. Brenda Arubayi on 02 April, 2015
I experienced quite a large number of dissatisfaction at the hotel. Not too good bedsheet and bad AC. I was extremely displeased because those are about the basic found in any hotel of modern times. They should really improve because I am already discouraged.
by Adaku Uka on 09 March, 2015
The hotel was just there not really fine like that, because, I expected much from the hotel but at the end of the day I just made do with what was available. Thank you.
by Tony Samuel on 14 January, 2015
I enjoyed my stay at your hotel, your room is up to standard, the staff also are hospitable.
by vinani on 06 January, 2015
In my honest opinion the staff needs to be trained and be more friendly. Customer relationship is very important in every organisation, without customer they can’t survive.
by Mr. Waheed Lafenwa-Balogun on 29 September, 2014
My stay at the hotel was cool, the hotel was superb, just that their customer service should try and work on their response time and also their swimming pool wasn't working....but i enjoyed my stay at the hotel
by Kemi on 15 January, 2014
We stayed here for just a night and our stay was a memorable one. We were satisfied with their services and we got back the value for our money.
by Bolaji L. on 29 March, 2013
The location of this hotel is strategic. It's a cozy city hotel that is big on style. A must visit...you won't be disappointed!