Reviews of Gran Melia Hotel

My stay was wonderful, I had a lot of fun and real value for my money. the environment was clean, the customer service was excellent and the room was so comforting, it was really a good experience. There was security for both life and properties.

I had a nice time at the hotel. It was indeed wonderful and I was absolutely pleased with the service.

My time at the hotel was great. The staff were welcoming and the customer service was nice except for the fact that the television in my room was not clear. As if that was not enough, it kept changing from one station to the other which I'm guessing was from the control room. This needs to be fixed. Give your guests something to come back to after a long day outside.

I really enjoyed staying here. Sincerely, this is the best hotel I've personally experienced in Lagos! The staff and the manager do their best to ensure that your stay is enjoyable. Quick check-in and check-out and extremely friendly staff. Large and spacious rooms with a smooth running AC system. The environment is so nice, with a high level of security and you won't find it difficult to locate this hotel.

I had a nice time at your hotel but it was not great, I wanted and expected more from your hotel but all the same it was good, I had a problem with the shower in my room but even after my complains nothing was done for three nights that I spent at your hotel which I don't like. I intend coming back soon because it's a great place with welcoming people around, so please I will such problem been fixed for next time. I really enjoyed all the meal too.

Their customer service were nice and friendly, had a lovely and well tidy environment the hotel was good, I enjoyed my stay at the hotel....just that the management of the hotel really need to do some renovation of the building