Poor3.6
Dirty
by Owolabi on March 22, 2020
Very dirty, smelling hotel. The property is not well maintained, the environment is unkempt.
12 Sudan Street
Cleanliness
Comfort
Service Quality
Security
Location
Dirty
by Owolabi on March 22, 2020
Very dirty, smelling hotel. The property is not well maintained, the environment is unkempt.
Poor maintenance
by Fasakin on March 11, 2020
My stay was horrible. There was no net on the window, the room was so small, with a lot of mosquitoes.
Okay
by Ejiro on February 27, 2020
Perfect location, comfortable hotel.
Calm Place
by Olawale on January 29, 2020
My 5 day stay was very nice accompanied with a peaceful environment. Services were good. I would definitely go back when next I'm in Abuja.
Okay
by Fatuyi on January 9, 2020
Good services, good food, nice environment but their intercom was not working. My stay was not bad.
Poor service
by Oruno on October 7, 2019
Very dirty hotel. The room I was given wasn't tidy, smelling of weed. I was uncomfortable.
Okay
by Fortune on October 2, 2019
Everything went well, my stay was okay.
Okay
by Precious on October 2, 2019
My stay was fairly okay.
Nice
by Faisal on September 20, 2019
It was a good stay.
Good
by angela on August 19, 2019
My stay was okay. Services was very good
Very good hotel
by Victor Onyegbado on August 30, 2018
This hotel, in Wuse Zone 5 Abuja is not pretentious about what it offers; a serene, tidy and wholesome environment toped off with courteous service. It does not boast of being a luxury hotel but gives you exactly what it says it will. Value for money, peace of mind and a little more. It has running water in its toilets and bathrooms, hot water 24/7, Electricity 24/7 and even free WiFi internet. Clean and tidy rooms too. This is very good value for money.
Good
by Anonymous on December 14, 2017
My stay went well at the hotel. My check in and check out went smoothly. The staff were efficient in the discharge of their duties. The room was clean and cozy. The house keepers had made good effort to keep the place clean. Good services were rendered to me. Nice place!
Fine
by Anonymous on December 4, 2017
My stay was okay at the hotel. There were no issues throughout my stay. I was well receive. The staff were nice and efficient. The environment was cool and comfortable. The room was well cleaned and all the facilities worked pretty well.
Just okay
by Anonymous on November 1, 2017
The hotel management needs to improve their room maintenance. The room rates online are all wrong. I had to pay more than I budgeted for when I was to check in. The staff are politely insulting too. Management should please train their staff properly. Otherwise, the place was just okay for me.
Great
by Mr. David on July 29, 2017
The hotel is very hospitable and the location is accessible. I had a smooth check-in and a pleasant stay. Booking through hotels.ng was very easy and made my stay even better. I booked very late and I still got my room. My room was already cleaned before I got there. That is what I call fast and efficient service. I look forward to staying here again.
Good stay but can be better
by Mr. Olafeni on July 18, 2017
My stay was cool, especially with the beautiful and serene environment, dutiful and helpful staff. I had a warm reception upon my arrival at the hotel but my room was mosquito infested. Asides the mosquitoes being much in the room all other services were quite lovely.
Fine
by Mr. Yomi on July 17, 2017
My stay at Orient Hotel was okay. Nothing went wrong throughout my stay there and I really had no complaints . They have comfortable rooms, clean bathrooms and efficient staff who are really nice. The hotel's compound has a large parking space and a very serene environment.
Good Stay
by Mr. Stewart on July 12, 2017
I had a wonderful time at the hotel, I was able to check in with ease. The hotel's management and staff were always available to attend to the needs of their guests. The services rendered at the hotel were incredible. The room service was responsive and was also very patient. I really enjoyed my stay!
Not so good
by Miss. unoamaka on June 16, 2017
My stay in he hotel was not nice, I was not comfortable in the room I checked into though I complained to the staff on duty and they promised to rectify it. Every other services provided was okay.
Lovely Place
by Mr Umar on May 28, 2017
The hotel was easy to locate, beautiful, the environment was clean and comfortable. Their staff were friendly. My room was beautifully painted and there was water in the toilet, power supply was uninterrupted, I really had a good stay at the hotel.
Fantastic
by Mr. Michael on March 30, 2017
I had a wonderful experience at the hotel, their food was wonderful, the hotel was perfect and their customer service was good. My room was neat, there was constant power and water supply. Their staff was friendly, respectful and efficient. I am impressed with their service, soap, clean towel, tissue paper and toothpaste was provided in the bathroom. A big thank you to everyone at the hotel for making my stay a good one
Good services
by Miss. Nwagwu on February 10, 2017
I got a call from Hotels.ng the day after my check out asking about my stay and I unreservedly told them your services are great. It's amazing the work you do to run so efficiently and I want to commend you for that.
Okay
by Mr. JUSTIN on November 15, 2016
Orient Hotel is a nice hotel to be. I enjoyed my stay at the hotel. The staff of the hotel is really hospitable and friendly. The hotel has a wide space which was sufficient enough for guest to park cars without stress. The room was quite okay and spacious but it needs to be fumigated, tiny cockroaches were just playing around in the room.
Interesting
by Idris on May 15, 2016
I had an interesting stay at the hotel, right form my entry to my exit I was treated well. Their services are awesome, very hospitable staff. The rooms are spacious and colorful, clean bathrooms and functioning shower head. The only thing i want to improve on is for them to have a large parking space.
Lovely
by Emmanuel on May 10, 2016
The place is very lovely, cozy rooms, clean and beautiful bathroom. The location of the hotel is cool, very quiet and calm. The staff are friendly and swift in answering clients. I got value for my money.
Great
by Miss Victoria on April 24, 2016
I really enjoyed my stay at the hotel. Like, I love the place! Everything was good, the cozy environment, the hotel staff were friendly and the room was clean and comfortable. It was a very great stay
light!light!!light!!!!
by Bassey on April 2, 2016
My stay would have been better if there was light. The generator didnt come up on time when power went out, Apart from that, everything went well.
Good
by Victor on March 29, 2016
The hotel is very nice, the receptionist was friendly, i enjoyed my stay at the hotel and I would really love to make another reservation soon. Good job
Bad Maintenance
by Damian I on March 16, 2016
The rooms were not well maintained and it didn't do much for the hotel's image. They did not live up to my expectation.
Neat
by Mrs. Fortune on March 16, 2016
Normally when I travel, I go along with my towel but for this hotel I was so comfortable using their towel because it was so neat and my room was very neat. the only issue I had was the food, it was not so tasty and I even had a little diarrhoea. But I like the hotel.
Good place
by Adegoke Demola on August 28, 2015
Great place, just think it need better mannered staff. while I was checking in I noticed that the lady that the reception finds it hard to attend to me, but she said sorry later. I like the beautiful structure and meals I eat were delicious, I enjoyed myself even when some of your staff were getting me upset, it was all fun. I must say that you have a great man managing the place, he was always watching out for complains. I have a nice time.
Fantastic
by Akinwande Soji on June 8, 2015
It's a competitive market so I know most hotels are doing their best to be one of the best, Your hotel was fantastic, every staff knows what to do and when to do them. Keep working like this and your hotel will be leading in this market.
Comfortable
by Abram on May 22, 2015
My stay was very comfortable, and your hotel management chose great team to work with. The room service was fast, and the location was great.
Nice
by Padre on May 15, 2015
I enjoyed every bit of meal that was served, the services was very good. The only challenge I had was the rest room which they need to work on. Nice place to stay.
Good Hotel
by Miss. Bola on October 2, 2014
My stay was fine, room was very comfortable and the environment was clean and calm, also their staffs were very friendly
Just there
by Dr. Patricia on September 10, 2014
The hotel wasn't really my standard as i would have wished ......the finishing of the hotel was not superb, i was not comfortable with the walls......The management should try and re-orientate their staffs and improve their human relations and cleanliness of the rooms........
Cool place
by Mr. Levi Praise on September 5, 2014
the hotel was good and their services was ok in all. I feel the management of the hotel should ensure that once a room is evacuated, it should be cleaned up immediately not when another customer is ready to move in
Okay service and hotel
by Antonia on August 13, 2014
Good and clean hotel. However, would like them to specify the type of rooms they have available. The cheapest room does not have a toilet and bathroom attached to the room, one has to walk out. Also had issues with POS system.
staff was helpful
Anonymous on March 7, 2014
Service provided was okay, room comfortable and the environment was clean and calm. The staff were orderly and helpful.
Good
Anonymous on November 12, 2013
There was regular power supply; the room was small but very clean. There was no security lapses, staff members were friendly, respectful, and cooperative and also displayed an extraordinary attitude. The location was perfect and one can easily come out to pick a taxi. The hotel is perfect and I will love to visit again.
Clean Environment
Anonymous on October 22, 2013
The hotel is extremely clean, the cleaner comes every morning to clean my room and change the bed spread. Electricity is constant and there is complimentary internet service when you go to the lobby or their restaurant.
Anonymous on September 30, 2013
My stay was fine, room was very comfortable and food from the restaurant was very tasty and affordable. I can always recommend this hotel to my friends
Beautiful Hotel!
by Jane on August 27, 2013
I was comfortable and my room was clean. The receptionist treated me well and I was happy. The environment was clean and everything was okay.