Very Good7.6
Nice stay
by Nicole on September 26, 2023
The hotel is fair for the price.
Uniben, Ugbowo
Cleanliness
Comfort
Service Quality
Security
Location
Nice stay
by Nicole on September 26, 2023
The hotel is fair for the price.
Poor service
by Suraju on February 3, 2020
The quality of service here is bad.
Good stay
by Anonymous on March 22, 2018
My stay at the hotel was a good one. I encountered no issues checking in and out of the place. The environment was cool and welcoming with good customer services. The room I stayed in was well cleaned and the bathroom was also properly maintained. All the facilities available worked quite well and there was constant water and power supply. I would give a six over ten rating and I most definitely would like to stay at the hotel again.
Good stay
by Mr. ifeanyi on June 13, 2017
My stay in the hotel was quite a good one, I had no issues checking in. My room was comfortable and neat. There was constant supply of electricity throughout my stay .The staff were friendly and the environment was very peaceful. I enjoyed my stay no doubts.
Great stay
by Mrs Olayinka on April 26, 2017
The hotel is a very good one. I would recommend it to my friends and family . The staff were friendly and efficient, the curtains in the room was really beautiful. The environment is peaceful, and the security was professional enough. The hotel is really a place to be, I am so impressed with the way the staff were respectful and quick with their duties. My room was neat and and comfortable, their food was delicious and all facilities were working perfectly. I hope to use the hotel when I visit again.
Can be better.
by Dr. James on February 21, 2017
My stay was not too good at the hotel. The room I stayed in was not well cleaned and the television set was not showing clearly. Mosquitoes were not left out, they had a joyous meal with my body. There should be items for making tea available in the room.
Bad stay
by Miss. Precious on February 8, 2017
I had a forgettable time at your hotel. Everything looked nice until it was evening that day. Mosquitoes swarm into the room in their numbers. I had issues with your hygiene too. The waste basket was never emptied throughout my stay even when I would go out and drop my key with the front desk, I will come and meet everything like I left it. It doesn't speak well of the quality of your services and leaves much to be desired.
Disappointing!
by Mr. Hamzat on January 16, 2017
I did not enjoy my stay at the hotel at all, there was no power supply, the food was bad, I had to battle with mosquitoes throughout the night because they didn't have any insecticide. The hotel has only 1 attendant which made the whole checking in process very slow, I was really disappointed.
Bad
by Mr. Patrick on December 21, 2016
I have used your hotel before and had a nicer experience then. Our rooms had to be changed since a number of things weren't working. I wonder why they checked us into it in the first place. I also noticed that you have a little problem with crowd, especially when the hotel is fully booked, it appears overly crowded. If you can't improve just go back to how you used to be before.
Simple
by CeeJay on December 9, 2016
I found UNIBEN guesthouse to be quite pocket friendly, its located in a serene and calm part of the campus, perfect for hibernating. Its a simple, no - frills place with the bare minimums. The rooms and bathroom facilities are fairly clean and stocked with basic toiletries. The air condition and water heater worked just fine, the power supply was very constant (my major concern). Overall, for the sum of N6500, it is a very good bargain. Also the staff were pretty cautious. I would recommend it to the - sensitive traveler!
Good place
by Mr uche on December 1, 2016
The hotel is a good place, very hospitable and efficient staff. The environment is serene and clean, the rooms are well structured. There was hot water running in the bathroom, the necessary toiletries were in place but they need to work on the intercom, it was really stressful going to reception to give orders.
Terrible
by Mr. Ayowande on November 15, 2016
This is a very terrible hotel. The customer service workers were extremely rude. The room was very untidy, the bed had dirty blanket, dirty pillowcase. The bathroom had leaking pipes and the water was dirty also. There is nothing good about this hotel. I am never going back there as they are very terrible. The meal was okay, the environment also but the room and the staff were irritating.
Horrible stay
by Mr Kingsley on October 12, 2016
The hotel was totally different from what I expected, the hotel needs total renovation. The hotel was not looking good at all, my room was a very dirty,the duvet was stained all over, the bed spread was dirty too, the towel I was given looks like a rag, they need to work on their services and cleanliness.
Okay Place
by Philomena on May 1, 2016
My stay was okay at the hotel, everything went well.
Not too good
by Obioma on April 1, 2016
This hotel isn't very good. There's a lot of room for improvement. I didn't like the fact that there were cockroaches in the room, they need to really tidy up their rooms. But we liked the restaurant, though. It was really neat and their meal was really delicious.
Horrible
by Anonymous on April 1, 2016
I don't event understand the essence of rating this guest house. I had a horrible stay there. The environment and virtually everything about the hotel needs to be a whole lot better than it currently is.
Fair
by Peter on August 26, 2015
I have stayed here on a couple of occasions in the past and enjoyed the relaxed atmosphere greatly, as well as the professional and courteous staff, however, this time my stay was not as I expected. There was no internet connection, the water boiler in the bathroom was not functioning and the entrance to the hotel rooms become very once it rains. I think these are the major issues that should be taken into consideration.
Horrible experience
by osas on May 19, 2015
I and my family had a very horrible experience throughout. There was no light in the day, only at night. The mosquitoes bites were too much, I had to buy pesticide by myself because I had 2 small children with me. The water heater wasn't working, we had to call and beg the reception to get us hot water, etc. The university needs to manage the guest house better. It reflects very badly on them.
Not up to standard
by Mrs. Ruth Ugwuegbulam on September 29, 2014
My stay at the hotel was not really splendid, their water heater wasn't working, the hotel really needs serious renovation
Good
by Mr. AKINTOLA KUNLE on August 26, 2014
The hotel was great, nice customer service, clean and tidy environment, I enjoyed my stay
Uniben Guesthouse
Anonymous on January 11, 2014
Uniben guest house, very good and its within the University of Benin. Good for you if you have an academic function in Benin.