Reviews of Ibis Lagos Airport

The receptionist was so rude, they kept us waiting for hours

I did stay at the hotel, it's a nice place to be, my stay was fine and the hotel is worth recommendation.

The receptionist was so rude, they kept us waiting for hours

Best service and nice experience but the WiFi was not working everywhere

The first room (127) smelt badly. My husband and I had to be moved to another room. Presentation and especially the shower room was beyond par. Carpets along hallway stained and worn out.

It was okay, It was only a night so everything went well

The room has a damp stench and looks like a hostel. attendants are unsympathetic towards complains. It is very very disappointing and uncomfortable. Phone lines not clear and response time is slow.

Everywhere was smelling because of the wet rugs, please remove the rugs as they are smelling

My stay was not so comfortable, no hot water and it took them a long to respond to my request

It was splendid I rated them 8/10

It was fantastic I rated them 10/10

My stay was great...it was a nice place

My stay was made in a bad way, I did not enjoy any bit of it at the hotel, it was a bad experience for me...

The hotel looks great from the outside but the rooms are smelling, Dirty beddings with odors, work on your cleanness.

It was nice, I enjoyed my stay, and rated them 8/10

It was okay, both inside and outside were nice

My stay was great...I love their facilities and well-equiped environment, also the convenience...

My stay was good, I like the hospitality I got, and the room is nice...

My stay was good, the environment was clean, the room was excellent, the receptionist was outspoken, and their food was delicious......

My stay was okay but I did not enjoy the internet, every other thing went well and fine including the food...

My stay was lovely, I love the location and they have a high standard just like Ibis in the UK

My stay was good, I love their services, the environment is okay but what they need to look into is the rug carpet in the room, and their conduct.

My stay was short but horrible experience. The room was ok but the pillow was so old and tacky. The intercom wasn't working and they couldn't fix it. The restaurant had limited option for dinner, and this is just putting it lightly. Definitely not coming back. The only good thing about it was the helpful front desk officer

I did not enjoy my stay, The room was small, Wifi was not working and the food was cool

It was fine but I did not like the floor because it was dirty

My stay was good but the floor, their services were good and every other thing was okay.....

I did not enjoy my stay at the hotel. The guests[maybe husband & wife or boyfriend/girlfriend] in the room opposite hers fought, shouting all through the night. She only slept 2hrs for the night

My stay was great....the room was nice and beautiful...their staff was good and everything was fantastic that I would love to go back again.

My stay was lovely.. the hotel was excellent, they have caring staff, the room was neat and well kept, everything was working perfectly well.

It was not bad but the sink stopped working for me to wash some things and the water stopped flowing, that is why I said it was not bad....because every other thing was okay.

Expensive and horrible food. Lumpy bed The female Receptionist on phone seem more interested in sounding Americana and fast than in communicating Room tiny and neat but with a rancid urine-like smell Told no porter, but they kindly asked someone to help me move my bags on I would have to do that myself. The hotel is just much Ado about nothing. The major thing they have going for them is closeness to the airport which in Lagos is a big deal. No complimentary tiny tube paste even the cheapest of hotels offers, so. ease comes with yours. Definitely not coming back.

I had a nice time at the hotel, It was fine both inside and outside

No issue, their customer service was very pleasant

It was fine both inside and outside, amazing customer support

It was nice and conforting place to stay...

My stay was indeed amazing, the environment was good, I was given a pleasant room

my stay was perfect, clean place, good hospitality, perfect customer service, I will recommend the hotel for my friends.

my stay was awesome, the hotel is under renovation, paintings, the customer service was perfect and the hotel is more attracting

AC and hot water was not working

I enjoyed my stay, great facilities, courteous staff, clean surroundings

My stay at the hotel was very good. Water and power supply was available, every where was clean. The customer support is perfect.

The room was not good at-all, smelling, the air conditioning was not working just blowing heat. I was displeased.

Nice rooms , clean, working amenities. I was impressed with the hotel.

It's a nice place everyone should visit.

My stay at the hotel was good. The hotel is a nice place.

I was comfortable, the staff were courteous and the place was clean.

My room was okay and well maintained. Friendly and helpful staff.

I had a great stay. Good customer service.

Enjoyable stay, I felt okay and the staff were very helpful.

Everything went well thought out my stay. Comfortable bed and staff are very helpful

Very comfortable environment with excellent service.

Comfortable and conveniently located. The breakfast was fantastic. Good customer relation, serene hotel.

The services was bad, the bed was not good. Checking-in was very stressful. Customer service was poor, the room was not tidy.

They need to renew their maintenance.

Services was okay, the staff were helpful. However, my challenge was there were flies in the environment.

Excellent service, I had a nice stay.

The services was okay but the room size was small. Thanks to Hotels.ng for the reservation.

My stay was fantastic

The hotel is not potter friendly. They offered me a "not so clean" towel which is not good for a hotel of such standard.

My stay was nice.

My stay was very good.

My stay was terrible, the room was mess, receptionist was rude I will never recommend the hotel for anyone.

My stay was just fine, but the room was not comfortable. It was not what I expected.

Everything went well. The hotel environment and services were on point

My guest did not enjoy his stay as the hotel was neat.

It was a good stay and the location was very okay, close to the airport.

The place is beautiful and the environment is conducive. The staff were nice, service quality was awesome. Everything about the hotel is excellent.

Customer service was great, I had no problem during my stay.

My stay was good.

Nice Hotel

The experience was very good.

Good facilities , I had a very good stay at the hotel as usual.

My stay was okay.

My stay was fine.

My stay was good.

My stay at the hotel was not what I expected at all, my room was small and not comfortable. I had to check out the next day.

I really enjoyed staying at your hotel, I was comfortable, my room was neat and tidy. Good service.

I really liked my stay, nice hotel.

My stay was really enjoyable. I enjoy every their services.

The service standard has dropped, not as it use to be before.

Good customer services. The staff were efficient and nice.

Good hotel. Comfortable room with working facilities.

My stay was awesome. Good customer service.

The hotel was okay. It is located in a calm and quite environment.

Not nice, the hotel rooms are rugged and not tiled... Not good.

I had a memorable time at the hotel. They have very serene environment.

Nice hotel but they should inform guests of their breakfast policy because it is embarrassing to tell someone that he or she is paying for additional plate of food

Fine place. Room was clean, power supply was uninterrupted, excellent customer service. But the management of the hotel needs to remove all the carpets in the hotel

I was formerly found of Ibis until one of the staff actually refused to to caution her mouth. Nkiru by name!!!

My stay was okay at the hotel. I really enjoyed myself there even though I stayed there for a night only. Really good services was rendered to me and I was impressed. The staff were nice and efficient in the discharge of their duties. No complaints!

The hotel is okay. I have stayed there a few times so it was not a new experience. The The room was okay and quite comfortable. The service delivery was quite good too. Even though I had a few issues with the staff and some facilities, it was still manageable. On a scale of one to ten, I wold rate the hotel a six.

My say at the okay was okay and I enjoyed my stay there. I did not encounter any issues during my short stay there. The customer service was good and efficient with good service delivery. The room was comfortable and well cleaned.

My stay was okay.I had no issues checking in and out of the place. The staff were nice and efficient. The room was clean and all the facilities were in good working condition. Good service delivery.I would rate the hotel a six over ten for the services rendered to me there.

I had a very nice stay at the hotel. All was just as it ought to be. I was well received by the staff, the environment was nice and cool. The room was very comfortable, the bed had cleans sheets, the bathroom was well maintained. The available facilities were in good working condition. Nice place! I would give a ninety percent rating of the place.

My stay at the hotel was very okay. I had a nice time and I enjoyed the services rendered to me. The environment was clean and comfortable. All the required facilities were also available for use. However, I have a feedback for the hotel. The front desk officer checked me in by simply asking for my name. No means of identification was requested. I believe that there should be some level of security consciousness as anybody can go to check in at the hotel since no means of identification is required. My stay was near perfect though and I had no issues while I stayed there.

I really enjoyed my stay at the hotel. The environment was lovely and conducive. The customer service was excellent. The room was very cozy and comfortable. The sheets on the bed were very clean. The bathroom was well maintained and all facilities were fully functional. I had a good time there.

I had a very nice stay at the hotel. The environment was cool and serene. The room was clean and cozy. The bed was comfortable with very clean sheets. The bathroom was properly cleaned. The hotel served good food. It was an enjoyable stay. I hope to stay at the hotel sometime soon.

My stay was not bad though. I made payment, it was not confirmed and the hotel management made a big fuss about. I was really embarrassed as I even showed them the debit alert from my account. The staff were unfriendly and that is highly unacceptable. The hotel has good working facilities.

The hotel stay was enjoyable. The facilities there were properly maintained and cleaned. The room I stayed in was very much comfortable. The hotel management should keep up the good work!

My stay was very good. There was no issue checking in and out of the hotel. The hotel provided good customer services and functional facilities. It was a run for my money. One observation that caused me great dissatisfaction was that the television had limited channels available. Only movies were showing on the available channels so I could not watch the news.

It is a very good hotel and I enjoyed my stay. I have a few observations though: The cleaning department of the hotel should open windows to air the rooms regularly after guests check out. Th hotel should also change their carpets or work on their flooring.

From the attitude of the receptionist when I checked in, I had this skepticism about the quality of this hotel. The water then turned out to be dirty, and they kept serving the same food everyday. I didn't enjoy my stay.

I can honestly say that I thoroughly enjoyed my stay at this hotel. The staff were nice, the room was clean and the facilities actually work. What more makes and good stay than any of these? Well done guys, keep up the good work.

I lodged in my family and discovered the room was not clean. In addition, we were delayed at the reception. It was far from what I expected.

I had a nice time at the hotel. I was there with my two daughters and it was a relaxing period for us. The staff were courteous and the room service was great. The only problem was the room was rugged and I do not like rugs. However, it was a fantastic experience.

I really enjoyed my stay in the hotel. The room was clean and neat with a fridge and tea making facilities. The TV had both English and French channels. They offered a nice complimentary buffet breakfast. The staff were friendly, courteous and helpful. I don't have any complaints and would be happy to stay here again.

I had an absolutely beautiful stay at this hotel. The proximity to the airport is a big plus. Checking in was done without any hassle. The staff were very pleasant and helpful. The room was just picture perfect and the food tasted great. I'd be glad to return any day any time.

I will commend this hotel for ensuring my stay was wonderful. The facilities in my room were standard and functional. The services were of acceptable quality. Sadly, I could only stay for a night. I do hope to come around soon. Thank you for the experience.

The hotel was clean, comfortable and had good WiFi. The challenging aspect of the hotel is that the area at night is quite lonely but it is worthwhile because of its proximity to the airport.

The hotel is located in a quiet and neat environment, I really enjoyed my stay . It's a nice place to visit when you really want to relax and be comfortable. The staff were courteous and well trained. The environment was serene and beautiful. I had a comfortable stay, it is highly commendable.

I really enjoyed my stay here. The room was clean and neat. There's a fridge, tea making facilities, TV with both English and French channels. There's a nice breakfast buffet which is free for 1 guest per room. The staff were friendly, courteous and helpful. I don't have any complaints and would be happy to stay here again.

The hotel is located in a serene environment with large parking space for vehicles. The room was spacious and well furnished. The hotel staff was efficient and swift with my needs . The security too was relatively tight. However, they need to work more on general cleaning.

I enjoyed my stay at the hotel, the environment was calm and beautifully decorated, my room was really nice, though the Air conditioner was not functioning upon my arrival but it was fixed. The staff were very friendly and helpful. I am really impressed with their services.

I have used this hotel before and my stay was good on both occasion. It is nice to see that the hotel has not regressed. Their services is still top-notch. There was nothing to complain about really, it was nice.

I had a wonderful stay at Ibis hotel, the environment was peaceful, beautiful and extremely neat. There was constant supply of electricity and the staff were friendly. I really enjoyed myself and I have no complaints.

I had a wonderful experience at the hotel, my stay was a memorable one and their staff were very efficient. The room was beautiful and had all the toilet facilities intact. I enjoyed their meal and room service was always available to help with all my needs. Everything about the hotel was wonderful and I am looking forward to staying there soon.

Ibis Lagos Airport hotel was actually a nice place to be, the hotel's attendants were friendly and cheerful. The meal was okay and there was power supply throughout my stay, the room was very comfortable and neat, the environment was peaceful. Hotels.Ng you are doing a wonderful job, I will always recommend your platform to my friends whenever a reservation is to be made because the price is discounted on your platform. Kudos to you all!

All the services rendered at this hotel were quite typical. Nothing extraordinary. The rooms were neat and comfortable, having basic facilities. The environment was very calm and cool as well. The location is its selling point. They can improve their service quality however; that will be much appreciated.

My stay here was very good. They have very friendly staff. The rooms were very comfortable and neat. Power supply was also constant. However, I think the hotel should keep their environment clean, especially the walkways and elevator.

I had a very wonderful stay, there was no complaint at all, the services were awesome. The meals were delicious and the room was very comfortable. I am very impressed and will still check in into the hotel again anytime soon.

The staff were courteous and I immediately felt at home when I got there. I commend the hotel's management and staff for maintaining their facilities and keeping the place neat. The central location is also a plus for the hotel as it allowed me quick access to town. I am highly satisfied with their services and hope to use it again.

I stayed at Hotel Ibis near the airport on the 24th of April on my way to a different destination, I was a little disappointed in the service my wife and I received at this hotel because the hotel staff do not know how to pamper their guests after a long flight and time change difference from a foreign country, in our case it was almost two days of travel time. The employees do not have the care, they are just act like you are there to disturb them, put it this way, they are not enthused to see you. To crown it all the hotel management does not have the staff to helping with your luggage, they said it's self service, I was like you kidding me, self service with five big luggage and four carry on? That from the country I came from was unacceptable for customer service. This last time I will stay here because I don't like to go to where I'm not wanted. I want value for my money.

It was really a beautiful experience. Wow! I loved my stay at the hotel, I had a room with a view! The services rendered at the hotel were fantastic. It was nice staying at the hotel. I am highly impressed with their services, the staff were respectful and always there when I needed help. The hotel was beautiful and neat, I was really comfortable and enjoyed my stay.

My stay at the hotel was very good. The staff were very cool. They treated every guest appropriately. The rooms were very comfortable and clean. They had toiletries and clean towels available. There was also constant power supply.

I had a good stay at the hotel. The receptionist did a very good job in checking me into the hotel with almost no issue. The rooms were tidy and the basic facilities were provided. I was very pleased with the level of service I got at the hotel.

Ibis Lagos Airport is a very popular hotel, I had no issue at all locating the hotel and it's a perfect place to enjoy. Great location, friendly and accommodating staff, the room was spacious and had everything I need. The bed was firm, air conditioning unit was working fine, food was tasty and affordable, water and power supply was available. It was a breath taking experience, the customer service was amazing too. They had nice rooms and clean reception and parking space was more than enough to house so many vehicles of the guest that were present at the hotel during my stay. The room was well ventilated, clean and the bathroom was nice as well. I would recommend them.

The hotel's surrounding looked great, it was clean and conducive. The rooms were also great. I liked the services too, the staff were responsive, it was good.

My stay at hotel Ibis was perfect. There was absolutely no issue with the hotel. The hotel's attendants were very friendly and nice. There was constant electricity and the room was properly ventilated. There was no issue with the meals and I even extended for a night.

My stay at the hotel was a splendid one, the security I met at the hotel made me feel safe. The room was big and had a lot of good stuff in it, the air conditioning unit worked perfectly well and it came with a remote . The food was also very delicious, I enjoyed every bit of my meals.

I was impressed with their service, their staff were very calm and understanding. The environment was conductive and I was comfortable. My room was spacious, neat and well arranged in an attractive way. The hotel was well equipped, maintained and well secured. I enjoyed every bit of meal that was served. Lastly, thanks to Hotels.ng that gave me opportunity to make my booking in advance, the experience is so awesome and I really enjoyed every moment spent at the hotel.

Your hotel is a gem. I like it especially because of it's proximity to the airport. It's the best around that I know. But that doesn't take anything from your hotel, it is in fact one of the best I have used.

My stay at the hotel was a pleasant one. The hotel was neat and comfortable, their food was affordable and delicious, the hotel provided neat towel and toiletries. I really liked the environment because it was very beautiful. I had a nice time at the hotel.

I enjoyed the steady electricity. The room was properly furnished, clean and attractive. The staff at the hotel made sure I enjoyed every bit of my stay, the customer service was amazing! I was satisfied beyond my expectations.

An exquisite hotel with wonderful customer service. The rooms were nice with well cleaned furnitures, the air conditioning unit worked flawlessly, power was constant and the food was very nice. The hotel is also very close to the Airport.

I spent a almost a week at the hotel and I would say I loved every bit of my stay there. From the room service to the meals served it was all perfect. I must say the staff pay attention to details that ensure customer satisfaction. I am definitely coming back to this hotel whenever I am in town in again. Cheers!

My stay was amazing. The hotel was easy to locate and the workers at the hotel were so warm and friendly. I will definitely book this hotel any time there is a need for such action.

The hotel had a very serene and clean environment with maximum security. The hotel staff and management were friendly and helpful. The room was properly arranged and comfortable. I had a great time at the hotel with my family.

I had three major issues during my stay at the hotel. Firstly, electricity at the hotel was terrible, we experienced a lot of power outage, the charger to my phone and ipad got burnt in the process. Secondly, the price for a plate of meal was too expensive, a bottle of water was about NGN 500 and a meal was about NGN 5500. Lastly, I could not make payment through POS. I had to go to a nearby ATM to withdraw cash and I misplaced my ATM card in the process. It was a stressful stay.

Ibis Lagos Airport hotel was actually a nice place to be, the hotel's attendants were friendly and very professional. Although my room was smaller than I expected and the AC wasn't functioning well. The meal was okay and there was power supply throughout my stay.

I had a really nice time at Ibis Lagos Airport. The hotel had very decent and hard working staff. I will definitely recommend my friends to this hotel in case any of them needs a very good hotel around the airport. Good job guys. Cheers!!!.

My stay was so good I had to extend it by 3 nights. I am joking, I extended my stay because I had to. But my stay was very good. I went with a friend and we both enjoyed our stay. All your services worked as they should and we were comfortable.

The hotel was in a great location for easy access to the airport. There are restaurants and stores all near by. I recommend this hotel to everyone, who is looking for a good stay, good food and great hospitality. It was such a good time at the hotel.

My stay at the hotel was absolutely wonderful,the room was clean ,Power supply was uninterrupted,water was available,excellent customer service and security of life and property was guaranteed.I was very comfortable,food was affordable and tasty,everything was just Perfect.I would love to use the hotel again.

My stay at the hotel was wonderful, it has good location with a high level of security, power and supply was available throughout my stay, water heater was available and Ac was working well. My room was clean and well maintained, their customer relationship was excellent and the staff are efficient to their duties and are very swift to all my need. The only issue I had at the hotel was the aspect of food, there was no menu for vegetarians like me. I had to order my food outside the hotel which is not suppose to be.They really need to work on the food aspect.

My stay at the hotel was okay,the hotel has a perfect location,serene environment,good customer service and a beautiful view. The room I stayed was very beautiful and the painting on the wall complemented it all. The hotel staff was efficient and swift to my needs but their bedding were old and faded,no toiletries were available,and they need to work on general cleaning.

The hotel was perfect and I totally enjoyed my stay at the hotel, though I stayed for just one night, I still had a splendid time

My stay at the hotel was fine, I had a really nice time with the ever listening customer service. The room was neat and also the environment. The power supply and water supply were constant. In general, I had a nice time with the hotel.

Ibis hotel has a perfect location,serene environment,good customer service and a beautiful view. The room I stayed was very beautiful and the painting on the wall complemented it all. I really enjoyed my stay at the hotel and will visit again.

My stay was very fine. The staff are wonderful. However, the room I was put in was too small for the rates they charge. I was expecting something bigger.

It was just perfect!

I had a nice stay at the hotel. No complaints whatsoever.

Though the electricity turns off sometimes, it's hard to find anything as suitable on price and quality as this hotel. Service is fine. Breakfast is served in the morning. The rooms are supper clean, very spacious, the restaurant is just OK, and the facilities are very sufficient. The staff were really helpful, always responding as soon as possible. Good location, you could always locate it very easily. I highly recommend!

The courtesy of the staff is by far the best I have experienced and made our stay outstanding. The rooms were comfortable and the shower amazing. The breakfast was good too. You can just sit in your courtyard to get some fresh air. The hotel has a very nice structure, their services is great and the facilities are of good quality. Good location with a high level of security, I will come back soon.

Your hotel was okay, the was very neat but some renovation needs to be done, some facilities needs to be place and changed and I also noticed that your room size is small. But every other thing was good.

Everything went well at the hotel, i had no issues with them, their environment was calm and quiet, their customer service too was good, enjoyed my stay

Cold reception. They never assist to carry your luggage. They are not customer friendly both at their ikeja branch and barkings u.k branch. I will never lodge in ibis hotel again and won't recommend them to anyone. Just my own observation and opinion.