Reviews of Epitome Hotels

1213 ethiopia street.

Epitome Hotels
Epitome Hotels
Epitome Hotels
Epitome Hotels
Epitome Hotels
Epitome Hotels
Epitome Hotels
Epitome Hotels
Epitome Hotels
Epitome Hotels
Epitome Hotels
Epitome Hotels
Epitome Hotels
Epitome Hotels
Epitome Hotels
Epitome Hotels
Epitome Hotels
Epitome Hotels
Epitome Hotels
Epitome Hotels

Your first-hand experiences really help other travellers. Thanks!

Cleanliness
5/0
Security
5/10
Comfort
5/10
Service Quality
5/10
Location
5/10


Or send to Whatsapp

I certify that this review is based on my own experience and is my genuine opinion of this hotel, and that I have no personal or business relationship with this establishment, and have not been offered any incentive or payment originating from the establishment to write this review. I understand that hotels.ng has a zero-tolerance policy on fake reviews.

Guest Reviews

7.2/10
Excellent
Based on 35 reviews

Amazing stay

by Ebruke on 07 December, 2021

Very Good8.8

My stay was fine, they do change bedsheets, the staff was nice, my room was good and everything was working.

Bad

by Babatunde on 14 January, 2020

Very Good4

I detest rats so much, I woke up to see rat in my room and it is not cool for a big hotel of such.

Fair

by victor on 20 August, 2019

Very Good6.4

My stay was fair enough though my room was not conducive.

Good

by on 23 October, 2013

Very Good7.6

I have being using this hotel for several years now and I have never had any issue with them. They are very security conscious.

Good Hotel

by on 12 November, 2013

Very Good6.6

The hotel is okay and very clean, located in a very conducive atmosphere with humble staffs. But they need to work on their bathroom and the entrance door because the door cannot be locked from the inside.

Splendid

by Amina Khaleel on 01 June, 2015

Very Good7.2

Great place, nice location and good staffs too. I enjoyed every minute I stayed in your hotel, please keep this standard up.

Cool place

by Mr. Chidozie on 07 July, 2017

Very Good10

I used the hotel for an overnight stay. After a long journey I was welcomed with a friendly and quick check in. The room was very clean and comfy.I highly recommend this hotel because of their hospitality and customer centered approach to the services they render.

Need improvement.

by on 21 October, 2013

Very Good3.6

The hotel wasn't up to my expectation at all. The first time I stayed here it was okay but now I think the place is deteriorating. My room was leaking and the wall cracking. I won’t come here again. So, they need a lot of work to do in order to put everything in place.

Splendid

by Paul on 22 March, 2020

Very Good10

Epitome Hotels is on point. Excellent service, good food, the ambience is amazing. Conducive room, I was not disappointed at all.

Average

by Mr. Ayobami on 16 March, 2016

Very Good7.2

My stay was fine, except that I was a bit disappointed that the water heater in my room didn't work and I had to use a bucket to shower while there.

by on 11 June, 2013

Very Good0

great place to relax and cool off...plus they now have a well equipped gym and a very big swimming pool for the same low tariffs they started with....other hotels should learn from epitome!standard hospitality!

Good hotel

by Friday on 08 September, 2015

Very Good8

This hotel was okay. The staff were very pleasant and helpful, the room was very clean with a comfortable bed and great air-conditioning, I enjoyed my stay, the environment too was very neat and peaceful, a very comfortable place to spend the weekend. The location is really great, not difficult to locate. The entire environment is really large enough with good parking space. The hotel is really organized, I'll be back.

Very impressive

by Vincent on 22 March, 2020

Very Good10

Good hotel with good customer care.

Wonderful

by on 04 November, 2013

Very Good6.4

A very good hotel with a wonderful staff and comfortable room and a clean environment but the restaurant service was poor. They delay in delivery service.

Good Hotel

by Mr. Caleb Yashen on 09 October, 2014

Very Good7.2

The hotel was okay, it met my desire....i just wish they had extension tables attached in the rooms

Nice

by Mr. Samuel Etubi on 23 March, 2015

Very Good6

I had a nice time in the hotel without any trouble at all

Okay

by Hassan on 15 October, 2019

Very Good9.2

I enjoyed my stay, the environment was cool.

Calm

by Mr. Bate Felix on 02 April, 2015

Very Good7.2

The hotel is really calm and beautiful. I am really satisfied by your gesture and rendered services to me. I will consider using the hotel next time.

Great Job

by on 05 July, 2016

Very Good7.2

I found the hotel and it's staff simply wonderful. The only thing is that there was no reading lamp for the reading table making it somewhat dark at least I noticed that in the room I stayed. The kitchen too needs to be more efficient in delivery. Every other thing was just in place. You're doing a good job keep it up.

Nice stay

by Dubem on 15 March, 2022

Very Good10

I enjoyed my stay, loved the ambiance of the hotel

1666135

by Dubem on 15 March, 2022

Very Good10

I enjoyed my stay, loved the ambiance of the hotel

Nice

by LAWAL on 20 December, 2019

Very Good8

I had a seamless check-in. It is recommendable. Comfortable rooms.

Okay

by Mary on 10 February, 2020

Very Good9.6

My stay was superb. I had no complain at all.

Okay

by Anonymous on 20 March, 2018

Very Good7.6

I had an okay stay at the hotel. I encountered no issues checking in and out of the place. Nice and conducive environment with a clean and comfortable room. Nice staff and good food served. I would give a six over ten rating.

Not a nice place to stay

by Sherry on 30 April, 2021

Very Good6.4

My stay here was uncomfortable. The bed was not comfortable, the staff were not friendly.

Impressed

by Tola on 21 July, 2019

Very Good8

Nice location, big, clean room. My stay perfect.

Perfect stay

by Miss. Deborah on 06 August, 2017

Very Good10

My stay at the hotel was wonderful. The hotel's facilities were great and everything worked perfectly. It was a wonderful place to be. The receptionist was friendly and the hotel was really neat and beautiful. My room was comfortable and there was water available in the bathroom. I loved their service quality.

Good stay

by Mr felix on 19 July, 2016

Very Good6.4

My stay at the hotel was a good one. The hotel was clean and there was water and electricity throughout my stay. I really enjoyed myself. I hope to lodge at the hotel when I visit again.

Mr

by on 24 October, 2013

Very Good2.2

I have stayed in this hotel at least 10 times in the last year. The quality of the hotel is deteriorating rapidly! Also if staying here ALWAYS ask for your receipts and demand for refunds because alot of the staff are rogues (front desk, restaurant, laundry....etc) and they will always want to cheat you out of what is yours!

Splendid

by Kayode on 20 April, 2016

Very Good8

My stay was perfect, I have always lodged in the hotel and they keep impressing me anytime I go back again. Good job guys!!!!

Great location

by on 13 May, 2014

Very Good8.8

I like the location of the hotel, very easy access. I had a nice stay there. I will come again.

Cool

by Abiodun on 30 March, 2021

Very Good8.4

I had a challenge checking in because of payment not sent to the hotel on time. However, I had a nice stay at the hotel.

impressed

by jesse on 02 December, 2014

Very Good2

Their washer man is one of the best!!

Experience on the eve of 1st June 2023.

by Yomi on 01 June, 2023

Very Good4

I am yet to spend the night. I had only attempted to checked in and Patience at the front desk told me she needed a National Identity Card. I searched through but couldn't find any in my wallet. Then I remembered I had soft copies on my phone which i had used on several ocassions (Airport, Bank, and even at Police check points) To my utter shock, Patience said soft copy was unacceptable because she needed to make a copy for official records. I said I could send it to a whatsapp phone number or an email address so she can send it to printer. She said her phone was off when there was obvious 24hr power supply. Call me your supervisor, she refused. I asked if she wanted me to leave and she shuddered. (Perhaps, Management should read up on Sustainability and Data Protection) If it is true that a soft copy ID card is not acceptable as a matter of policy, please give accolades to Patience, if possible a promotion. But that policy makes absolutely no sense. And the whole thing that played out is a big embarrassment to a guest who had gone through the rigors of an all-day travel. Note too that this was the only hotel that demanded for a National ID out of the several hotels I had lodged in on my trip.

Good stay!

by John on 10 February, 2016

Very Good9.6

I had a great time at this hotel...everything was nice and i had no complaint of any kind. I would really like to stay at this hotel whenever i am in kaduna. Great job guys!