Bad customer Service
by Debby on
26 April, 2021
Excellent5.2
Booked the Suites for a night. There was nothing special about the suite or the amenities in the room. No single towel was placed in the restroom, cheap yellow soap was placed there with bucket and bowl . No shower or bath gel, no beverage no teacup was placed in the suite, no complimentary water. It took 2hours and 4 followup calls to get the receptionist to send the floor towel and a teacup to the room. Breakfast was worse, no options, just boiled potato and omelette. Lodging in here was an unpleasant experience I can't recommend to anyone. Totally not satisfied with the service.