Nice hotel but staff need customer service training...
by Amaka on 19 April, 9488
Your ICT staff are very rude. Very rude. Are you guys telling me a woman cannot come stay in your hotel without being treated like a second class citizen?.All I asked for was the WiFi password and I got a very irritating treatment. And the staff in question refused to say his name and dropped the call on me twice! Kindly train your staff on serving private individuals and about treating women as human beings. This is the most annoying treatment I have ever received in all my travels. If your hotel is for only military personnel or men then I think you should say so instead of treating people like this. I paid for 2 nights but I think I am done. Thank you for nothing.