Bad services, no 24hrs light, did not not clean the room, it's far from my expectation

I am very pleased with the hotel's services and their facilities. They are always on point and never disappoint. I enjoyed the customer service of the hotel and they have not given me any reason to stop coming here.

I will itemize my experience: - Room door did not lock: Could not leave room for long - Air Conditioner did not work: Hotel could do nothing about it - Private pool was a scam: A tiled dug out with filthy stagnant water. Crabs and insects were living in it. - Bathroom was horrid: Shower had no pressure; taking a bath took forever, and water seeps under the shower area, WC took hours to refill after flush -Security was compromised. My experience here was so bad I had to cut down the length of my intended stay and asked for a refund, The place is not worth a tenth of the price charged.

It's a beautiful scenery place, but the service to customers is bad. Totally overrated place.

The resort didn't want to fullfil there package of accommodation with meal inclusive untill they were compelled! People need to know about this development and be careful about this dubious actions

Splendid time with your hotel, the customer service was great, every staff knows what to do and when to do them, I spent few days at your with the though that the service was going to be different from the first day i checked in but it was even better, there was so many meals to choose from the menu table and fast too. When ever power goes off the generator immediately comes on, Its home away from home and I'm coming back soon with my family.

La Campagne Tropicana is supposed to be a beach side resort with lots of potentials. Sadly this is not the case. The advert pictures here show you the various rooms while missing out on the lovely picturesque views of the palms lining the Atlantic ocean. They would need to work on providing guests and would-be tourist the various opportunities of a beach side resort like functional quad bikes/sand buggies, jet skis, wind surfing/surfing, kayaking and canoeing at the nearby lake, and a host of other aquatic sports that would be a major attraction to potential tourist. I remember in February 2008 they had water bikes at the lake, but sadly as at October 2012, none could be found. However, if you're not one that's into water or active sport, but more into nature's calmness and tranquility, La Campagne Tropicana is just the right place for you. In this regard, I would give it an average rating with huge potentials to become a world renowned 5 star beach resort.

I had a nice time here. Everything was perfect and I had nothing to complain about.

So I was really excited about going to the resort and when we checked in the chalet they gave us, it was not bad. We spent the day in the pool and walking on the beach. My first complaint is the restaurant and bars do not have menus, which was annoying. My second complaint had to do with our room. After all day in the water, we came back to our chalet to take a shower and the water was leaking out of the shower and the door refused to close. We called for help and after about 10 mins they told us that the shower door wasn't properly installed. They now started explaining how there were no more chalets like ours like that was our problem. So we said either give us another chalet or a refund so they took us to the back of the resort to a chalet that looked like it hadn't been used all year, we refused it and told the staff that they will have to change it to a better one. We spoke with the manager and she assured us it would be taken care of in 30 min, so we decided to go have dinner (again no menu) while we wait. The manager came to us at dinner saying that she got us a better room and we can move when we finished eating. Upon leaving our previous chalet to the "upgrade" we entered the room, it was hot no ac and a fan blowing. The bathroom was dreadful but at this point I was too tired to make the drive back so we decided to make the best of it. I went to go wash my face and get ready for bed and when I put my hands under the faucet, the water was brown. By this time I had soap all over my face and I definitely couldn't use brown water to wash my face. I took a deep breath and left the bathroom to wipe my face off. I went to sleep hot, angry and dirty. I would not come back here if I was paid!

My experience in the hotel was awesome. The service was wonderful, the scenery was really captivating. I went there during the Easter holiday and i had the time of my life.

This hotel is a very nice place, they've got courteous staffs, great dishes, wonderful rooms. It was a beautiful experience. They just need a little bit of touching here and there, more like paintings so they can continually keep up to standard.

I had a wonderful time at your hotel, everything was so perfect the scenery was really captivating.I really had fun

In summary, the food was poor,limited in choice and bit-sized. Worst of all the staff were polite but quite inflexible. The water in the bathroom was brown, we had to ask for a bucket so we could add dettol. The room was dark and quite dilapidated, with some dirty pieces of furniture. I lost my temper with them. My advice, go there during the day to enjoy all the facilities, at sunset drive home or to a decent hotel in town.

I did not enjoy my stay in the hotel, it felt like it was a wasted trip. The hotel is not good and I would not recommend it to anyone.

The accommodation was okay but the dstv did not function at all. The room was mosquito filled but I survived the night due to the help of the air condition and mosquito net. The door to the room is not really good because it has to be wedged each time in order to close properly. Anyway the place is nice.

It was worth the amount I paid enjoyed the Hotel, it was very cool, and the environment was very friendly.

My stay was not good at all, the toilet was not flushing, the DSTV stations are limited, the door was bad, the shower wasn't functioning, the toiletries given were rubbish and the breakfast was not worth 70k per night I paid for. I'm rating this hotel a 4/10. I only enjoyed the beach.

The location of the hotel was really good for me with clean and serene environment. I also enjoyed the food and the staffs were well behaved and friendly. I did not like the fact that the AC in my room was not working and the bed sheets and towel were not very clean. I complained about this and nothing was done about it.

My stay was good, but the hotel has a nice business idea but their facilities are very poor, their staff are good, the water was coming out green

this is actually my secon time of using the hotel and i enjoy it well, their service is very on point, keep up the good work

The room service was awesome, their staffs were extremely very well behaved and polite. I noticed that their Nigerian dishes was not too great, they tend to concentrate more on foreign intercontinental dishes than the local dishes....they should just try and work more on the Nigerian dishes than intercontinental dishes.