Reviews of Ben Auto Event Place and Hotel

No 17 oladipupo fafore street, santos layout, akowonjo

Ben Auto Event Place and Hotel
Ben Auto Event Place and Hotel
Ben Auto Event Place and Hotel
Ben Auto Event Place and Hotel
Ben Auto Event Place and Hotel
Ben Auto Event Place and Hotel
Ben Auto Event Place and Hotel
Ben Auto Event Place and Hotel
Ben Auto Event Place and Hotel
Ben Auto Event Place and Hotel
Ben Auto Event Place and Hotel
Ben Auto Event Place and Hotel
Ben Auto Event Place and Hotel
Ben Auto Event Place and Hotel
Ben Auto Event Place and Hotel
Ben Auto Event Place and Hotel
Ben Auto Event Place and Hotel
Ben Auto Event Place and Hotel
Ben Auto Event Place and Hotel
Ben Auto Event Place and Hotel
Ben Auto Event Place and Hotel
Ben Auto Event Place and Hotel
Ben Auto Event Place and Hotel
Ben Auto Event Place and Hotel

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Cleanliness
5/0
Security
5/10
Comfort
5/10
Service Quality
5/10
Location
5/10


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I certify that this review is based on my own experience and is my genuine opinion of this hotel, and that I have no personal or business relationship with this establishment, and have not been offered any incentive or payment originating from the establishment to write this review. I understand that hotels.ng has a zero-tolerance policy on fake reviews.

Guest Reviews

6.5/10
Excellent
Based on 10 reviews

Good

by ADEWALE on 22 July, 2019

Very Good8.4

I felt fulfilled. It is a nice hotel with excellent services.

Satisfactory

by Samito on 22 July, 2019

Very Good8.4

The level of comfort was satisfactory.. Although there were one or two things that aren't available in the two rooms the two times I checked in. Good idea of room arrangements. Neat rooms

Unprofessional Staff, lacking skills to handle issues

by Rita on 27 December, 2021

Very Good4

Most regrettable, useless hall to use with unprofessional Staff to compliment it all. Today marks exactly one 1month I used their lacasera hall for my wedding, Ben Auto Event Centre made me exceed my budget for a hall, what I bargained with the owner was 150k but was later asked to pay extra 30k, 10k for government fee, 10k refundable damage fee (what the hell?)10k for external cleaners (who does this when you also run a hotel and have staff, even if you don't run the hotel are these fees not supposed to be factored with the price of the hall?) Very unprofessional. I paid the 150k because this was what I bargained with the owner from the unset only to be told about the extra fee when I came to see the hall and make payments and I told the unprofessional manager by the name Goodness that I would pay the 30k on the d day. On the day of my wedding, this manager kept calling me when Church service was ongoing and after the church service, my life band called to tell me my hall was locked and access was not granted to guests, and they were even told that no wedding like Adadudu2021 was ongoing in their premises because of 30k. My husband called her back and asked she allow the guests in and wait for him to get to the hall to make payment because he has been trying to make transfers to no avail. On this faithfulSaturdayZenith transfer wasn't going through. My hall was finally opened by 4 pm but they refused to switch on the Ac. I came into the premises to see my guests downstairs receiving fresh air as the hall was very hot. The Ac was later switched on by 5 pm. We made payment and kicked off so late but by this time half of my guests had gone home and called me from home to narrate their ordeal on how the hall was shut down and how they had been told no wedding of such was taking place there. I felt so pained. This same shameless manager of theirs came with some staff to beg for food, drink, and cake. And after the wedding in my very present, same Goodness the manager came with some staff to clean the hall they charged 10k for external cleaners. What hurt me more was when I related the same issue of what played out to the hall owner via WhatsApp message also demanding for my 10k refundable damage fee as nothing was damaged in the hall, he never replied back nor apologized for what played out, he rather transferred my 10k back immediately. I can never ever recommend this hall or the hotel to anyone. I am a hotelier and this is an unprofessional way to handle situations like this. Ben Auto made a show of my wedding day because of 20k after paying 150k for hall. Very wicked souls. A disgusting place to use for a wedding

Not pleased

by Zaheed on 27 July, 2021

Very Good6

I didn't like the room, there was not shower divider, there was no remote control to change TV channel and the hotel was noisy for 2am to 4am in the night I could not sleep

Wonderful stay

by Acheneje on 23 December, 2019

Very Good10

The hotel was very comfortable. Thank you Hotels.ng for referring a good hotel. Customer care was good, friendly staff.

ROOM TOO SMALL

by MESHACH on 10 January, 2020

Very Good3.2

This is like the smallest room I have ever been to, their rooms can barely accommodate 2 people.

Not so cool

by Miss. Terry on 24 April, 2017

Very Good7.2

I checked into the hotel but I did not like the fact that I had to request for every single thing that was needed to make my stay comfortable. For example, there was no towel in my bathroom, I had to request for a tissue before one was brought to me. No internet access and no complementary breakfast.

Not too Pleased

by Ade on 17 October, 2022

Very Good5.6

The hotel is not nice and the room was not comfortable

Not really good

by olusegun on 26 August, 2019

Very Good6.8

My stay was fair but the hotel needs renovation

Not what I expected

by Samuel on 12 August, 2021

Very Good5.2

Their rooms are small and there is no intercom