The worst hotel experience of my life
by Maffie on January 11, 2020
When I got in the room it smelt awful, the bathroom was leaking and dirty and this is what they call executive suite. I complained and was told they don’t have another room that is better. It was already late and I couldn’t leave. The next morning when I was complaining, the manager was shouting back at me telling me a different thing and I had to pay for a terrible room with no toilet seat, plumbing issues, smelling and dirty toilet. very disgusting
by Ugoji on November 17, 2019
Everything was perfect.
by Toluwalope on November 18, 2018
The location is not so good. However, the positive side to that is that it would likely have rooms available whilst other hotels that are easily accessible are filled. The staff were welcoming.
The hotel needs to improve plumbing and bed linen. I'll say it's a good hotel at a not so high budget cost.
Was alright but could be better
by Pete on June 19, 2018
The hotel was okay but I had a few issues while I stayed there. The taps in the bathroom were not functioning properly. I had to complain and so my room was changed to a better one. However, the new room had the same issues. The customer services was quite okay though.
Difficult to locate and poor customer service
by Lotanna Adibe on February 26, 2018
I already booked to stay at the hotel on a Saturday only to find out on the road to the hotel was blocked. Called the hotel for assistance and they were very rude and didn’t care if I arrived or got stranded. Switched off their line as I called again cause I got lost trying to locate the hotel. Was a bit dodgy so I had to lodge somewhere else. What if I had paid online. They should improve on their costumer service.
Good customer service
by Mr. Chikodili Ajoku on November 21, 2017
The hotel renders excellent customer services. I really enjoyed my stay at the hotel.There were no issues checking in and out of the hotel. The environment was really cool, serene and had a good ambiance. The hotel's service delivery is way above average. On a scale of one to ten, I will rate the hotel a seven.
by Moses on November 3, 2017
My three night stay at the hotel was a memorable experience. Very clean hotel and suite. Power supply was constant and stable. Customer service is wonderful and the staff were courteous, excellent service delivery also.
Flexible payment options
by Mr. henry on April 26, 2017
The hotel had payment options that suited me. I am hardly with cash and buying things can be a struggle. I am glad I was able to pay with POS for all my purchases. My stay itself was good.
by Mr. David on March 13, 2017
It was a good experience, the location of the hotel was perfect for me and the room given to me was beautiful and comfortable. The staff were accommodating and ready to assist me, it was really splendid here. Many thanks for the excellent accommodation and efficient service, would surely come back.
Home Away From Home
by David Inibu on March 13, 2017
Without reading any reviews I had my doubts until I took he leap and it was worth every single penny.
great environment with comfort that would keep you staying more than you intended.
I'll always visit if I find myself close or within Ikeja. An amazing place.
by Mr. Olabode on September 10, 2016
My stay at the hotel was awesome. I really enjoyed my stay although it was for just a night.