Not quite pleased
by Muogbo on September 20, 2021
My stay was good, but mosquitoes were all over the room bitting which was horrible, there were smokers in the room and after that, they could not clean up the room they should not allow smokers to stay in those rooms, no wifi, and POS in the lobby as well rather than letting people go outside to get cash, but their personnel was good, the receptionist was good, their services were nice. I love those services apart from the rooms. These are my observations, alright, thanks.
by Adeyinka on March 24, 2021
This is one of the worst hotels. Power supply was not encouraging and there was no intercom in the room.
Not so good
by Jake on March 15, 2021
Dirty restaurant, very poor breakfast (stale bread, poorly made omelet).
by Tunde on January 25, 2021
There were no issues almost throughout my stay there. My checking and checking out went smoothly. The facilities available worked well, well cleaned and comfortable room. Although not perfect, I had a lovely stay.
by Ebo on March 19, 2020
Very good staff and beautiful environment but their food was trash.
by Jeff on January 28, 2020
It is a very stingy hotel, with poor management. The hotel is big for nothing.
by Stephen on December 22, 2019
The management and services was poor, the room was dirty. My stay was not good
by Saheed on December 1, 2019
The room service and customer service was good.I enjoyed my stay at the hotel.
by Opubo on November 25, 2019
My stay was very fine.
by Wole on November 22, 2019
I had a nice welcome, the receptionist was very helpful.
by Shola on November 22, 2019
My stay went well.
by Olaife on November 18, 2019
My stay was wonderful.
Not bad not good
by Majid on August 19, 2019
My room and bed was okay. Reception was okay but breakfast was delayed. Will rate them 6/10.
by Tosin on August 7, 2019
Eastgate Hotel is so horrible, I was deceived at the reception that WiFi service was available but there was no service of such.
You could be more truthful and then do better
by Isobel on March 15, 2019
The receptionists are friendly, the outdoor bar is great.The hot water system is bad, the food is expensive.
by Mr. Israel on November 15, 2017
The hotel is not a bad place at all but it is not totally good either. I was received very warmly so I must say that the hotel renders really good customer services. The facilities were not bad too but I see that there is room for greater improvement by the hotel's management.
by Miss. 'Funmi Oyatogun on October 16, 2017
A very comfortable and interesting hotel. Breakfast is very outstanding, the rate equals the services as well, I enjoyed my stay. I will always choose this hotel again and again in future for business or family visit.
by Mr. Ebuka on July 14, 2017
My stay was awesome. The bathroom was clean and had a clean towel with toiletries, water and power supply was uninterrupted and food was affordable and tasty. I am just totally impressed with the management of the hotel and the staff for their excellent customer services.
by Mr Micheal on May 10, 2017
Honestly I had a beautiful stay at the hotel, the fact that I made my reservation online made things really easy for me. I had a smooth check in, their environment was serene and lovely, my room was comfortable and there was constant electricity. I enjoyed every minute I spent at the hotel and will definitely visit the hotel again.
by Mr Dele on March 17, 2017
Your hotel was beautiful, the customer service was great, your workers are very professional in discharging their duties and the process to check in was swift and I had a good fridge in the room but the services was below standard. The television set was really noisy, towel provided was old and worn out, the air conditioning unit was not working and I was sweating profusely throughout my stay. I think the hotel needs total renovation and they need to upgrade their facilities.
by Dr. Biodun on January 30, 2017
My stay at the hotel was unsatisfactory that I had to check out the next day. The bathroom and toilet were not well equipped. The toiletries were not sufficient and the bathroom was stinkingly dirty. I only managed to spend a day because the room also was not comfortable.
by Mr. Tunde on December 6, 2016
My stay was between good and bad. I found services to be good but you still need to make improvement in other areas. I liked the rooms, it was spacious and comfortable but the toilet could have been cleaner. It was not dirty but it could be that it is old and needs replacement. I had an average stay, nothing special.
by Mr Adams on August 1, 2016
My stay at the hotel was a wonderful one. Eastgate hotel is really a place to be, beautiful place, wonderful staff, maximum security guaranteed, it was just perfect. I hope stay there when I visit Lagos again.