Poorly maintained, Poor Service Quality, Poor dining options
by on 09 October, 2013
This Hotel seems to be forgotten by the owners. The Phone didn't work throughout my stay, and despite numerous complaints, nothing was done. There was no room service, (assuming the phone would work for me to call them) . The floors aren't carpeted, but there's no disposable pair of slippers, or anything like that. The fridge was off throughout, empty, and probably the reason i saw a cockroach sauntering across the room. There were sockets with naked wires sticking out of them. the Split AC was making so much noise, I had to adjust the blades till the noise reduced. One good thing in the place is the 32 inch flat screen TV in the room. about 3 or 4 watchable channels.. CNN, Africa magic.. There was loud music playing till late evening from the pool side, even though nobody seemed to be there. There was an advert in the room about car hire, Not a single phone number with which to call them! The bathroom facility was ok, good shower with hot water, large mirror, and branded soap, shower gel and shampoo. No toothpaste, however. The Dining was fair, with a buffet served. Table setting was rather weak, in my opinion . breakfast was a total joke,